I recently installed Ubuntu to dual-boot with Windows XP. I have not made much use of it yet, because the system has been unable to find the dial-up modem. The original modem in the tower is an Agere, and I installed a second Conextant modem, thinking Ubuntu might be happier with it, but without result. I then used Scanmodem (and I include the results below). Where "possible corrections" are suggested, I have put the first and third in bold type, as they were the options that first struck me. I admit that I am a novice at this! My question is whether any changes to the BIOS, or to IRQ assignments will make Windows XP unhappy. Any advice will be gratefully received, Brant -------------------------- System information ---------------------------- CPU=i686, Linux version 2.6.24-16-generic (buildd@palmer) (gcc version 4.2.3 (Ubuntu 4.2.3-2ubuntu7)) #1 SMP Thu Apr 10 13:23:42 UTC 2008 scanModem update of: 2008_08_26 There are no blacklisted modem drivers in /etc/modprobe* files Attached USB devices are: ID 0bda:0111 Realtek Semiconductor Corp. ID 0951:1603 Kingston Technology ID 03f0:0604 Hewlett-Packard DeskJet 840c USB modems not recognized For candidate card in slot 03:09.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 03:09.0 11c1:0620 11c1:0620 Communication controller: Agere Systems Unknown device 0620 Modem interrupt assignment and sharing: =================================== The modem interrupt (IRQ) is 255 . IRQs of 0 or 255 are not functional!! The CPU cannot control the modem until this situation is corrected!! Possible corrections are: 1) Within the boot up BIOS, change from a Windows to a non-PNP/Other Operating System type. Instructions for accessing BIOS are at: http://linmodems.technion.ac.il/resources.html within: Additional Resourcces. 2a) Add an option "pci=routeirq" to the kernel boot up line. Here is an example paragraph from /boot/grub/menu.lst : title Ubuntu, kernel 2.6.15-26-686 root (hd0,6) kernel /boot/vmlinuz-2.6.15-26-686 root=/dev/hda7 ro pci=routeirq initrd /boot/initrd.img-2.6.15-26-686 savedefault 2b) Same as above, but use "pollirq" instead of "pci=routeirq". 3) Within some BIOS setups, IRQ assignments can be changed. 4) On non-laptop systems, moving the modem card to another slot has helped. 5) Sometimes upgrading the kernel changes IRQ assignment. ===================================== --- Bootup diagnostics for card in PCI slot 03:09.0 ---- For candidate card in slot 03:0a.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 03:0a.0 14f1:2f20 14f1:200f Communication controller: Conexant HSF 56k Data/Fax Modem Modem interrupt assignment and sharing: =================================== The modem interrupt (IRQ) is 255 . IRQs of 0 or 255 are not functional!! The CPU cannot control the modem until this situation is corrected!! Possible corrections are: 1) Within the boot up BIOS, change from a Windows to a non-PNP/Other Operating System type. Instructions for accessing BIOS are at: http://linmodems.technion.ac.il/resources.html within: Additional Resourcces. 2a) Add an option "pci=routeirq" to the kernel boot up line. Here is an example paragraph from /boot/grub/menu.lst : title Ubuntu, kernel 2.6.15-26-686 root (hd0,6) kernel /boot/vmlinuz-2.6.15-26-686 root=/dev/hda7 ro pci=routeirq initrd /boot/initrd.img-2.6.15-26-686 savedefault 2b) Same as above, but use "pollirq" instead of "pci=routeirq". 3) Within some BIOS setups, IRQ assignments can be changed. 4) On non-laptop systems, moving the modem card to another slot has helped. 5) Sometimes upgrading the kernel changes IRQ assignment. ===================================== --- Bootup diagnostics for card in PCI slot 03:0a.0 ---- For candidate card in slot 00:10.1, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:10.1 10de:026c 103c:2a3e Audio device: nVidia Corporation MCP51 High Definition Audio Modem interrupt assignment and sharing: 17: 8018 IO-APIC-fasteoi ehci_hcd:usb2, HDA Intel --- Bootup diagnostics for card in PCI slot 00:10.1 ---- [ 41.904249] ACPI: PCI Interrupt 0000:00:10.1[B] -> Link [AAZA] -> GSI 22 (level, low) -> IRQ 17 [ 41.904266] PCI: Setting latency timer of device 0000:00:10.1 to 64 10de:026a 10de:026c 10de:03f0 10de:0371 10de:055c 8086:2668 8086:27d8 8086:284b 10b9:5461 1106:3288 1002:4383 1002:437b 1002:aa08 1039:7502 ===== Advanced Linux Sound Architecture (ALSA) diagnostics ===== The ALSA packages provide audio support and also drivers for some modems. ALSA diagnostics are written during bootup to /proc/asound/ folders. The ALSA verion is 1.0.16 The modem cards detected by "aplay -l" are: None The /proc/asound/pcm file reports: ----------------------- 00-02: ALC883 Analog : ALC883 Analog : capture 1 00-01: ALC883 Digital : ALC883 Digital : playback 1 00-00: ALC883 Analog : ALC883 Analog : playback 1 : capture 1 about /proc/asound/cards: ------------------------ 0 [NVidia ]: HDA-Intel - HDA NVidia HDA NVidia at 0xfe024000 irq 17 PCI slot 00:10.1 has a High Definition Audio Card The drivers are in the kernel modules tree at: /lib/modules/2.6.24-16-generic/ubuntu/sound/alsa-driver/pci/hda/snd-hda-intel.ko === Finished firmware and bootup diagnostics, next deducing cogent software. === Completed candidate modem analyses. The base of the UDEV device file system is: /dev/.udev Versions adequately match for the compiler installed: 4.2.3 and the compiler used in kernel assembly: 4.2.3 Minimal compiling resources appear complete: make utility - /usr/bin/make Compiler version 4.2 linuc_headers base folder /lib/modules/2.6.24-16-generic/build However some compilations and executable functions may need additional files, in the FileNames.h (so called kernel "h"eaders) collection installed in /usr/include/ . For martian_modem, additional required packages are needed. The also required headers of package libc6 are commonly installed by default. Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev packages, for kernels 2.6.24 and later versions. In not included on your install CD, search for them at http://packages.ubuntu.com or comparable Repository for other Linux distros. When compiling ALSA drivers, the utility "patch" will also be needed. If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev and any of its dependents, under Ubuntu linux-libc-dev If an alternate ethernet connection is available, $ apt-get update $ apt-get -s install linux-kernel-devel will install needed packages. For Debian/Ubuntu related distributions, run the following command to display the needed package list: Otherwise packages have to be found through http://packages.ubuntu.com Once downloaded and transferred into a Linux partition, they can be installed alltogether with: $ sudo dpkg -i *.deb Checking pppd properties: -rwsr-xr-- 1 root dip 269256 2007-10-04 15:57 /usr/sbin/pppd In case of an "error 17" "serial loopback" problem, see: http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html To enable dialout without Root permission do: $ su - root (not for Ubuntu) sudo chmod a+x /usr/sbin/pppd or under Ubuntu related Linuxes sudo chmod a+x /usr/sbin/pppd Checking settings of: /etc/ppp/options asyncmap 0 noauth crtscts lock hide-password modem proxyarp lcp-echo-interval 30 lcp-echo-failure 4 noipx In case of a message like: Warning: Could not modify /etc/ppp/pap-secrets: Permission denied see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 Which can interfere with Browser naviagation. Don't worry about the following, it is for experts should trouble shooting be necessary. ========================================================== Checking for modem support lines: -------------------------------------- /device/modem symbolic link: slmodemd created symbolic link /dev/ttySL0: Within /etc/udev/ files: Within /etc/modprobe.conf files: /etc/modprobe.d/alsa-base:options snd-atiixp-modem index=-2 /etc/modprobe.d/alsa-base:options snd-via82xx-modem index=-2 /etc/modprobe.d/blacklist-modem:# Uncomment these entries in order to blacklist unwanted modem drivers /etc/modprobe.d/blacklist-modem:# blacklist snd-atiixp-modem /etc/modprobe.d/blacklist-modem:# blacklist snd-via82xx-modem Within any ancient /etc/devfs files: Within ancient kernel 2.4.n /etc/module.conf files: --------- end modem support lines --------