Axel CPU=x86_64, Linux version 2.6.25.14-69.fc8 (gcc version 4.1.2) The modem chip is probably located in the Subsystem of PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:07.0 10de:055c 1025:0126 Audio device: nVidia Corporation MCP67 High Definition Audio Nearly all the scanModem diagnostics were not usefull because: ------------------------- Packages needed for support of Advanced Linux Sound Architecture (ALSA) support should be installed: alsa-base and alsa-utilities!! They are necessary for support of ALSA modem drivers, many Conexant chipset modems and success of modem diagnostics for modems requiring slmodemd actions. ------------------------ If your modem is hosted on the Audio card, audio support must be first achieved, Then rerun scanModem If an alternative boot into Microsoft windows can be done, do mouse clicks on: Start > Settings > Control Panel > Classical View (for Window XP) > System > Hardware > Device Manager > Modems > Click on the + > Modem. Double click to expand the graphic. Manufacturer information may be displayed. For example, CXT stands for Conexant. Click the Diagnostics Tab. Record any hardware ID or vendor and device information. From the Driver Details TAB, copy out the VENdor and DEVice information. Next do the Query Modem and record the ATI specifications displayed such as: ATI3 - Agere SoftModem Version 2.1.22 ATI5 - 2.1.22, AMR Intel MB, AC97 ID:SIL REV:0x27 Try to identify the modem setup file, with name perhaps MODEM.INF. If may contain chipset Vendor informaton. Then report back. MarvS scanModem manitainer