Help, where do I go from here?
Sean Ardizzone
Telecom Support Engineer - NCSS, NCTS
(937) 655-5012 W
(513) 617-0094 C
R+L Carriers
sean.ardizzone@xxxxxxxxxxxxxx
http://www.rlcarriers.com
Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server,
as HTML can contain viruses. Use as the email Subject Line:
YourName, YourCountry kernel 2.6.24-19-generic
With this Subject Line cogent experts will be alerted, and useful case names left in the Archive.
YourCountry will enable Country specific guidance. Linux experts in YourCountry
can be found through: http://www.linux.org/groups/index.html.
They will know your Country's modem code, which may be essential for dialup service.
Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters.
So in a day, also check the Archived responses at http://www.linmodems.org
-------------------------- System information ----------------------------
CPU=i686,
Linux version 2.6.24-19-generic (buildd@terranova) (gcc version 4.2.3 (Ubuntu 4.2.3-2ubuntu7)) #1 SMP Fri Jul 11 23:41:49 UTC 2008
scanModem update of: 2008_08_19
There are no blacklisted modem drivers in /etc/modprobe* files
Attached USB devices are:
ID 04b3:310c IBM Corp.
ID 0a81:0101 Chesen Electronics Corp. Keyboard
ID 08ff:2580 AuthenTec, Inc.
ID 04b4:6560 Cypress Semiconductor Corp. CY7C65640 USB-2.0 "TetraHub"
ID 0424:2503 Standard Microsystems Corp. USB 2.0 Hub
USB modems not recognized
For candidate card in slot 02:06.4, firmware information and bootup diagnostics are:
PCI slot PCI ID SubsystemID Name
---------- --------- --------- --------------
02:06.4 104c:803d 103c:30aa Communication controller: Texas Instruments PCIxx12 GemCore based SmartCard controller
Modem interrupt assignment and sharing:
--- Bootup diagnostics for card in PCI slot 02:06.4 ----
For candidate card in slot 00:1b.0, firmware information and bootup diagnostics are:
PCI slot PCI ID SubsystemID Name
---------- --------- --------- --------------
00:1b.0 8086:27d8 103c:30aa Audio device: Intel Corporation 82801G
Modem interrupt assignment and sharing:
20: 64376 0 IO-APIC-fasteoi uhci_hcd:usb2, HDA Intel
--- Bootup diagnostics for card in PCI slot 00:1b.0 ----
[ 40.217141] ACPI: PCI Interrupt 0000:00:1b.0[A] -> GSI 21 (level, low) -> IRQ 20
[ 40.217168] PCI: Setting latency timer of device 0000:00:1b.0 to 64
===== Advanced Linux Sound Architecture (ALSA) diagnostics =====
The ALSA packages provide audio support and also drivers for some modems.
ALSA diagnostics are written during bootup to /proc/asound/ folders.
The ALSA verion is 1.0.16
The modem cards detected by "aplay -l" are:
card 0: Intel [HDA Intel], device 6: Si3054 Modem [Si3054 Modem]
The /proc/asound/pcm file reports:
-----------------------
00-06: Si3054 Modem : Si3054 Modem : playback 1 : capture 1
00-00: AD198x Analog : AD198x Analog : playback 1 : capture 1
about /proc/asound/cards:
------------------------
0 [Intel ]: HDA-Intel - HDA Intel
HDA Intel at 0xe8580000 irq 20
PCI slot 00:1b.0 has a High Definition Audio Card
The drivers are in the kernel modules tree at:
/lib/modules/2.6.24-19-generic/ubuntu/sound/alsa-driver/pci/hda/snd-hda-intel.ko
The modem codec file for the HDA card is: /proc/asound/card0/codec#1
--------------------------------------------------------
Codec: Generic 11c1 Si3054
Address: 1
Vendor Id: 0x11c13026
Subsystem Id: 0x103c30aa
Revision Id: 0x100700
Modem Function Group: 0x1
The audio card hosts a softmodem chip: 0x11c13026
The softmodem chip 0x11c13026 is in principle supported by the COMM support of slmodemd
and the joint snd-hda-intel audio+modem driver, begun with ALSA version 1.0.13.
For HDA cards with ALC883 chips, an upgrade to ALSA verions 1.0.15 way be necessary. Instructions for Upgrading snd-hda-intel and its dependent driver set are at:
http://linmodems.technion.ac.il/bigarch/archive-eighth/msg00838.html
If not a Conexant modem, the driver snd-hda-intel with its dependent drivers:
snd_hda_intel 344728 3
snd_pcm 78596 2 snd_hda_intel,snd_pcm_oss
snd_page_alloc 11400 2 snd_hda_intel,snd_pcm
snd_hwdep 10500 1 snd_hda_intel
snd 56996 17 snd_hda_intel,snd_pcm_oss,snd_mixer_oss,snd_pcm,snd_hwdep,snd_seq_dummy,snd_seq_oss,snd_rawmidi,snd_seq,snd_timer,snd_seq_device
----------
provide audio + modem support with the modem chip residing on the subsystem.
Any particular card can host any one of several soft modem chips.
===== Advanced Linux Sound Architecture (ALSA) diagnostics =====
The ALSA packages provide audio support and also drivers for some modems.
ALSA diagnostics are written during bootup to /proc/asound/ folders.
The ALSA verion is 1.0.16
The modem cards detected by "aplay -l" are:
card 0: Intel [HDA Intel], device 6: Si3054 Modem [Si3054 Modem]
The /proc/asound/pcm file reports:
-----------------------
00-06: Si3054 Modem : Si3054 Modem : playback 1 : capture 1
00-00: AD198x Analog : AD198x Analog : playback 1 : capture 1
about /proc/asound/cards:
------------------------
0 [Intel ]: HDA-Intel - HDA Intel
HDA Intel at 0xe8580000 irq 20
PCI slot 00:1b.0 has a High Definition Audio Card
The drivers are in the kernel modules tree at:
/lib/modules/2.6.24-19-generic/ubuntu/sound/alsa-driver/pci/hda/snd-hda-intel.ko
The modem codec file for the HDA card is: /proc/asound/card0/codec#1
--------------------------------------------------------
Codec: Generic 11c1 Si3054
Address: 1
Vendor Id: 0x11c13026
Subsystem Id: 0x103c30aa
Revision Id: 0x100700
Modem Function Group: 0x1
The audio card hosts a softmodem chip: 0x11c13026
The softmodem chip 0x11c13026 is in principle supported by the COMM support of slmodemd
and the joint snd-hda-intel audio+modem driver, begun with ALSA version 1.0.13.
For HDA cards with ALC883 chips, an upgrade to ALSA verions 1.0.15 way be necessary. Instructions for Upgrading snd-hda-intel and its dependent driver set are at:
http://linmodems.technion.ac.il/bigarch/archive-eighth/msg00838.html
If not a Conexant modem, the driver snd-hda-intel with its dependent drivers:
snd_hda_intel 344728 3
snd_pcm 78596 2 snd_hda_intel,snd_pcm_oss
snd_page_alloc 11400 2 snd_hda_intel,snd_pcm
snd_hwdep 10500 1 snd_hda_intel
snd 56996 17 snd_hda_intel,snd_pcm_oss,snd_mixer_oss,snd_pcm,snd_hwdep,snd_seq_dummy,snd_seq_oss,snd_rawmidi,snd_seq,snd_timer,snd_seq_device
----------
provide audio + modem support with the modem chip residing on the subsystem.
Any particular card can host any one of several soft modem chips.
=== Finished firmware and bootup diagnostics, next deducing cogent software. ===
Predictive diagnostics for card in bus 00:1b.0:
Modem chipset detected on
NAME="Audio device: Intel Corporation 82801G "
CLASS=0403
PCIDEV=8086:27d8
SUBSYS=103c:30aa
IRQ=20
HDA=8086:27d8
SOFT=8086:27d8.HDA
ArchivedChip=0x11c13026
IDENT=slmodemd
For candidate modem in: 00:1b.0
0403 Audio device: Intel Corporation 82801G
Primary device ID: 8086:27d8
Subsystem PCI_id 103c:30aa
Softmodem codec or chipset from diagnostics:
from Archives: 0x11c13026
Support type needed or chipset: slmodemd
An ALSA (Advanced Linux Sound Architecture) modem driver:
provides Low Level support enabling contact with the modem hardware.
For all BUT Conexant chip soft modems (using hsfmodem software)
complementary High Level support is through a Smartlink utility: slmodemd
Download from http://linmodems.technion.ac.il/packages/smartlink/
the package SLMODEMD.gcc4.2.tar.gz having a compiled slmodemd. Unpack under Linux with:
$ tar zxf SLMODEMD.gcc4.2.tar.gz
and read instructions therein. But briefly, the modem is setup with command:
sudo slmodemd -c YOUR_COUNTRY --alsa hw:0,1_or_hw:0,6
reporting dynamic creation of ports:
/dev/ttySL0 --> /dev/pts/N , with N some number
Read DOCs/Smartlink.txt and Modem/DOCs/YourSystem.txt for follow through guidance.
----------------end Softmodem section --------------
Writing DOCs/Intel.txt
Writing DOCs/Smartlink.txt
============ end Smartlink section =====================
Predictive diagnostics for card in bus 02:06.4:
Modem chipset detected on
NAME="Communication controller: Texas Instruments PCIxx12 GemCore based SmartCard controller"
CLASS=0780
PCIDEV=104c:803d
SUBSYS=103c:30aa
IRQ=10
CHIP=0x11c13026
IDENT=slmodemd
SLMODEMD_DEVICE=hw:0,6
Driver=snd-hda-intel
For candidate modem in: 02:06.4
0780 Communication controller: Texas Instruments PCIxx12 GemCore based SmartCard controller
Primary device ID: 104c:803d
Support type needed or chipset: slmodemd
An ALSA (Advanced Linux Sound Architecture) modem driver: snd-hda-intel
provides Low Level support enabling contact with the modem hardware.
For all BUT Conexant chip soft modems (using hsfmodem software)
complementary High Level support is through a Smartlink utility: slmodemd
Download from http://linmodems.technion.ac.il/packages/smartlink/
the package SLMODEMD.gcc4.2.tar.gz having a compiled slmodemd. Unpack under Linux with:
$ tar zxf SLMODEMD.gcc4.2.tar.gz
and read instructions therein. But briefly, the modem is setup with command:
sudo slmodemd -c YOUR_COUNTRY --alsa hw:0,6
reporting dynamic creation of ports:
/dev/ttySL0 --> /dev/pts/N , with N some number
Read DOCs/Smartlink.txt and Modem/DOCs/YourSystem.txt for follow through guidance.
----------------end Softmodem section --------------
Completed candidate modem analyses.
The base of the UDEV device file system is: /dev/.udev
Versions adequately match for the compiler installed: 4.2.3
and the compiler used in kernel assembly: 4.2.3
Minimal compiling resources appear complete:
make utility - /usr/bin/make
Compiler version 4.2
linuc_headers base folder /lib/modules/2.6.24-19-generic/build
However some compilations and executable functions may need additional files,
in the FileNames.h (so called kernel "h"eaders) collection installed in /usr/include/ .
For martian_modem, additional required packages are needed. The also required headers of package libc6 are commonly installed by default.
Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev packages, for kernels 2.6.24 and later versions.
In not included on your install CD, search for them at http://packages.ubuntu.com
or comparable Repository for other Linux distros.
When compiling ALSA drivers, the utility "patch" will also be needed.
If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then
Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev
and any of its dependents, under Ubuntu linux-libc-dev
If an alternate ethernet connection is available,
$ apt-get update
$ apt-get -s install linux-kernel-devel
will install needed packages.
For Debian/Ubuntu related distributions, run the following command to display the needed package list:
Otherwise packages have to be found through http://packages.ubuntu.com
Once downloaded and transferred into a Linux partition,
they can be installed alltogether with:
$ sudo dpkg -i *.deb
Checking pppd properties:
-rwsr-xr-- 1 root dip 269256 2007-10-04 15:57 /usr/sbin/pppd
In case of an "error 17" "serial loopback" problem, see:
http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html
To enable dialout without Root permission do:
$ su - root (not for Ubuntu)
sudo chmod a+x /usr/sbin/pppd
or under Ubuntu related Linuxes
sudo chmod a+x /usr/sbin/pppd
Checking settings of: /etc/ppp/options
asyncmap 0
noauth
crtscts
lock
hide-password
modem
proxyarp
lcp-echo-interval 30
lcp-echo-failure 4
noipx
In case of a message like:
Warning: Could not modify /etc/ppp/pap-secrets: Permission denied
see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html
Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0
Which can interfere with Browser naviagation.
Don't worry about the following, it is for experts should trouble shooting be necessary.
==========================================================
Checking for modem support lines:
--------------------------------------
/device/modem symbolic link:
slmodemd created symbolic link /dev/ttySL0:
Within /etc/udev/ files:
Within /etc/modprobe.conf files:
/etc/modprobe.d/alsa-base:options snd-atiixp-modem index=-2
/etc/modprobe.d/alsa-base:options snd-via82xx-modem index=-2
/etc/modprobe.d/blacklist-modem:# Uncomment these entries in order to blacklist unwanted modem drivers
/etc/modprobe.d/blacklist-modem:# blacklist snd-atiixp-modem
/etc/modprobe.d/blacklist-modem:# blacklist snd-via82xx-modem
Within any ancient /etc/devfs files:
Within ancient kernel 2.4.n /etc/module.conf files:
--------- end modem support lines --------
