Hi, i have installed Xandros -4 on my sony vaio VGN-S4M lap-top. i have a dial-up network. when i tried to connect to net via Xandros's dialer, the modem was detected and initiallised the phone number was dialled. after ATX commands i got the message NO CARRIER Connect Script Failed. and the connection was terminated. when i saw the error log, it says as follows. failed to run pon (ppp client service.cpp=999) the connect script failed (returned a non zero exit status).(ppp client service.cpp=997) what should i do to get proper connection? thanks for your time. jayant. Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server, as HTML can contain viruses. Use as the email Subject Line: YourName, YourCountry Xandros 4 Open Circulation kernel 2.6.18-dcc-smp With this Subject Line cogent experts will be alerted, and useful case names left in the Archive. YourCountry will enable Country specific guidance. Linux experts in YourCountry can be found through: http://www.linux.org/groups/index.html. They will know your Country's modem code, which may be essential for dialup service. Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters. So in a day, also check the Archived responses at http://www.linmodems.org -------------------------- System information ---------------------------- CPU=i686, Xandros 4 Open Circulation Linux version 2.6.18-dcc-smp (root@build-v4-coreos) (gcc version 3.3.5 (Debian 1:3.3.5-13)) #1 SMP PREEMPT Wed Oct 18 12:30:24 EDT 2006 scanModem update of: 2008_06_21 There are no blacklisted modem drivers in /etc/modprobe* files Attached USB devices are: ID 1970:0000 ID 1733:0101 Cellink Technology Co., Ltd RF Wireless Optical Mouse OP-701 ID 03eb:0902 Atmel Corp. USB modems not recognized For candidate card in slot 0000:00:1b.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 0000:00:1b.0 8086:2668 104d:81cc Audio device: Intel Corporation 82801FB/FBM/FR/FW/FRW Modem interrupt assignment and sharing: 209: 2301 IO-APIC-level HDA Intel, uhci_hcd:usb2 --- Bootup diagnostics for card in PCI slot 0000:00:1b.0 ---- PM: Adding info for pci:0000:00:1b.0 ACPI: PCI Interrupt 0000:00:1b.0[A] -> GSI 19 (level, low) -> IRQ 209 PCI: Setting latency timer of device 0000:00:1b.0 to 64 ===== Advanced Linux Sound Architecture (ALSA) diagnostics ===== The ALSA packages provide audio support and also drivers for some modems. ALSA diagnostics are written during bootup to /proc/asound/ folders. PCI slot 0000:00:1b.0 has a High Definition Audio Card The drivers are in the kernel modules tree at: /lib/modules/2.6.18-dcc-smp/kernel/sound/pci/hda/snd-hda-intel.ko The ALSA verion is 1.0.11 The modem cards detected by "aplay -l" are: None The /proc/asound/pcm file reports: ----------------------- 00-00: ALC260 Analog : ALC260 Analog : playback 1 : capture 1 about /proc/asound/cards: ------------------------ 0 [Intel ]: HDA-Intel - HDA Intel HDA Intel at 0x80000000 irq 209 === Finished firmware and bootup diagnostics, next deducing cogent software. === Predictive diagnostics for card in bus 0000:00:1b.0: Modem chipset detected on NAME="Audio device: Intel Corporation 82801FB/FBM/FR/FW/FRW " CLASS=0403 PCIDEV=8086:2668 SUBSYS=104d:81cc IRQ=209 HDA=8086:2668 SOFT=8086:2668.HDA ArchivedChip=0x14f12bfa CodecClass=14f1 IDENT=hsfmodem For candidate modem in: 0000:00:1b.0 0403 Audio device: Intel Corporation 82801FB/FBM/FR/FW/FRW Primary device ID: 8086:2668 Subsystem PCI_id 104d:81cc Softmodem codec or chipset from diagnostics: from Archives: Support type needed or chipset: hsfmodem Writing DOCs/Intel.txt For owners of a Dell PCs with Conexant HSF modems, a driver source package with full speed enabled is available, but requires driver compiling. Read DOCs/Conexant.txt Start at http://www.linuxant.com/drivers/hsf/full for eventually download of a hsfmodem-7.68.00.07full_k.???.zip package with ??? the package type (deb, rpm, tar etc) These packages have compiled drivers but will also compile a driver, if there is a mismatch between the resident kernel and provided driver. The generic hsfmodem-7.68.00.07full.tar.gz package only provides compiling support Read DOCs/Conexant.txt Writing DOCs/Conexant.txt Completed candidate modem analyses. The base of the UDEV device file system is: /dev/.udev The kernel was compiled with gcc version 3.3.5 and a compiler is not installed linux-headers-2.6.18-dcc-smp resources needed for compiling are not manifestly ready! If compiling is necessary packages must be installed, providing: gcc-3.3 kernel-source-2.6.18-dcc-smp For Debian and some related distributions, a package kernel-kbuild-2.6-18 may be needed to support driver compiling. If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev and any of its dependents, under Ubuntu linux-libc-dev If an alternate ethernet connection is available, $ apt-get update $ apt-get -s install linux-kernel-devel will install needed packages. For Debian/Ubuntu related distributions, run the following command to display the needed package list: Otherwise packages have to be found through http://packages.ubuntu.com Once downloaded and transferred into a Linux partition, they can be installed alltogether with: $ sudo dpkg -i *.deb Checking pppd properties: -rwsr-xr-- 1 root dip 265880 2006-06-03 23:58 /usr/sbin/pppd In case of an "error 17" "serial loopback" problem, see: http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html To enable dialout without Root permission do: $ su - root (not for Ubuntu) chmod a+x /usr/sbin/pppd or under Ubuntu related Linuxes chmod a+x /usr/sbin/pppd Checking settings of: /etc/ppp/options asyncmap 0 auth crtscts lock hide-password modem proxyarp lcp-echo-interval 30 lcp-echo-failure 4 noipx In case of a message like: Warning: Could not modify /etc/ppp/pap-secrets: Permission denied see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 Which can interfere with Browser naviagation. Don't worry about the following, it is for experts should trouble shooting be necessary. ========================================================== Checking for modem support lines: -------------------------------------- /device/modem symbolic link: slmodemd created symbolic link /dev/ttySL0: Within /etc/udev/ files: /etc/udev/rules.d/50-xandros-udev.rules:# usb modems Within /etc/modprobe.conf files: /etc/modprobe.d/slamr:install slamr /etc/init.d/xandros-slmodemsetup start /etc/modprobe.d/slamr:remove slamr /etc/init.d/xandros-slmodemsetup stop /etc/modprobe.d/snd-hda-intel-modem:install snd-hda-intel-modem /etc/init.d/xandros-alsa-hda-intel start /etc/modprobe.d/snd-hda-intel-modem:remove snd-hda-intel-modem /etc/init.d/xandros-alsa-hda-intel stop /etc/modprobe.d/snd-via82xx-modem:install snd-via82xx-modem /etc/init.d/xandros-alsa-via82xx start /etc/modprobe.d/snd-via82xx-modem:remove snd-via82xx-modem /etc/init.d/xandros-alsa-via82xx stop /etc/modprobe.d/alsa-base-blacklist:# Uncomment these entries in order to blacklist unwanted modem drivers /etc/modprobe.d/alsa-base-blacklist:# blacklist snd-atiixp-modem /etc/modprobe.d/alsa-base-blacklist:# blacklist snd-via82xx-modem /etc/modprobe.d/alsa-base:options snd-atiixp-modem index=-2 /etc/modprobe.d/alsa-base:options snd-via82xx-modem index=-2 /etc/modprobe.d/snd-atiixp-modem:install snd-atiixp-modem /etc/init.d/xandros-alsa-atiixp start /etc/modprobe.d/snd-atiixp-modem:remove snd-atiixp-modem /etc/init.d/xandros-alsa-atiixp stop Within any ancient /etc/devfs files: Within ancient kernel 2.4.n /etc/module.conf files: /etc/modules.conf:options snd-atiixp-modem index=-2 /etc/modules.conf:options snd-via82xx-modem index=-2 /etc/modules.conf:# Uncomment these entries in order to blacklist unwanted modem drivers /etc/modules.conf:# alias snd-atiixp-modem off /etc/modules.conf:# alias snd-via82xx-modem off /etc/modules.conf.old:options snd-atiixp-modem index=-2 /etc/modules.conf.old:options snd-via82xx-modem index=-2 /etc/modules.conf.old:# Uncomment these entries in order to blacklist unwanted modem drivers /etc/modules.conf.old:# alias snd-atiixp-modem off /etc/modules.conf.old:# alias snd-via82xx-modem off --------- end modem support lines --------