Aaron Try the following first and report back. MarvS ------------- From http://www.linuxant.com/drivers/hsf/full/downloads-ubuntu-x86.php download hsfmodem-7.68.00.07full_k2.6.24_16_generic_ubuntu_i386.deb.zip Under Linux unpack with: $ unzip hsfmodem*.zip Then install with: $ sudo dpkg -i hsfmodem*.deb Subsequently, the modem should be found with $ sudo wvdialconf /etc/wvdial.conf Edit in your personal information with: $ sudo gedit /etc/wvdial.conf and try dialing out with: $ sudo wvdial. See DOCs/Testing.txt for details. Read DOCs/Conexant.txt On Tue, Jun 24, 2008 at 12:16 AM, Aaron U <bringiton@xxxxxxxx> wrote: > I'm new to Linux, so I really appreciate any help! > > I'm pretty sure it's an Agere modem. > > Thank you again for your help! > > > Aaron U > > How to get to Heaven > http://www.pgm.org/p_heaven.html > > > Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List > Server, > as HTML can contain viruses. Use as the email Subject Line: > YourName, YourCountry kernel 2.6.24-16-generic > With this Subject Line cogent experts will be alerted, and useful case > names left in the Archive. > YourCountry will enable Country specific guidance. Linux experts in > YourCountry > can be found through: http://www.linux.org/groups/index.html. > They will know your Country's modem code, which may be essential for dialup > service. > Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet > Provider mail filters. > So in a day, also check the Archived responses at http://www.linmodems.org > -------------------------- System information ---------------------------- > CPU=x86_64, > Linux version 2.6.24-16-generic (buildd@yellow) (gcc version 4.2.3 (Ubuntu > 4.2.3-2ubuntu7)) #1 SMP Thu Apr 10 12:47:45 UTC 2008 > scanModem update of: 2008_06_17 > > > Some modem drivers can only be used in 32 bit modem on x86_64 systems, > while some others are competent on x86_64 Systems. Cases are: > 1) http://linmodems.technion.ac.il/bigarch/archive-seventh/msg03119.html > for the snd-hda-intel audio+modem driver. Also applicable to AC97 modem > controllers. > In both cases, 32 bit libraries must be installed to support the slmodemd > helper having a precompiled 32 bit component. > 2) For USB modems using the slusb.ko driver. 32 bit libraries must be > installed to support the slmodemd helper having a precompiled 32 bit > component > 3) The hsfmodem and hcflinmodem drivers for Conexant chipsest modes are > x86_64 competent. > > There are no blacklisted modem drivers in /etc/modprobe* files > Attached USB devices are: > ID 154b:000f > ID 04f2:b027 Chicony Electronics Co., Ltd > ID 0bda:8189 Realtek Semiconductor Corp. > ID 0bda:0158 Realtek Semiconductor Corp. > > USB modems not recognized > > For candidate card in slot 00:14.2, firmware information and bootup > diagnostics are: > PCI slot PCI ID SubsystemID Name > ---------- --------- --------- -------------- > 00:14.2 1002:4383 1002:4383 Audio device: ATI > Technologies Inc SBx00 Azalia > > Modem interrupt assignment and sharing: > 16: 3 1792 IO-APIC-fasteoi ohci_hcd:usb1, HDA Intel > --- Bootup diagnostics for card in PCI slot 00:14.2 ---- > [ 33.208765] ACPI: PCI Interrupt 0000:00:14.2[A] -> GSI 16 (level, low) -> > IRQ 16 > > For candidate card in slot 01:05.2, firmware information and bootup > diagnostics are: > PCI slot PCI ID SubsystemID Name > ---------- --------- --------- -------------- > 01:05.2 1002:7919 1002:7919 Audio device: ATI > Technologies Inc Radeon X1200 Series Audio Controller > > Modem interrupt assignment and sharing: > 19: 109 32226 IO-APIC-fasteoi ehci_hcd:usb6, HDA Intel > --- Bootup diagnostics for card in PCI slot 01:05.2 ---- > [ 33.324958] ACPI: PCI Interrupt 0000:01:05.2[B] -> GSI 19 (level, low) -> > IRQ 19 > > > ===== Advanced Linux Sound Architecture (ALSA) diagnostics ===== > The ALSA packages provide audio support and also drivers for some modems. > ALSA diagnostics are written during bootup to /proc/asound/ folders. > > PCI slot 00:14.2 > 01:05.2 has a High Definition Audio Card > The drivers are in the kernel modules tree at: > /lib/modules/2.6.24-16-generic/ubuntu/sound/alsa-driver/pci/hda/snd-hda-intel.ko > New HDA card type: > > > > > The ALSA verion is 1.0.15 > The modem cards detected by "aplay -l" are: None > > > The /proc/asound/pcm file reports: > ----------------------- > 00-01: STAC92xx Digital : STAC92xx Digital : playback 1 > 00-00: STAC92xx Analog : STAC92xx Analog : playback 1 : capture 2 > 01-03: ATI HDMI : ATI HDMI : playback 1 > > about /proc/asound/cards: > ------------------------ > 0 [SB ]: HDA-Intel - HDA ATI SB > HDA ATI SB at 0xf8500000 irq 16 > 1 [HDMI ]: HDA-Intel - HDA ATI HDMI > HDA ATI HDMI at 0xf8110000 irq 19 > > Modem support under STAC92xx audio card hosts may require upgrade > of snd-hda-intel + its dependent drivers to ALSA version 1.0.16. > The following modem only worked after the upgrade from to 1.0.16 from 1.0.14 > PCI ID SubsystemID Name > --------- --------- -------------- > 8086:27d8 107b:0366 Audio device: Intel Corporation 82801G > with ALSA diagnostics > 00-00: STAC92xx Analog : STAC92xx Analog : playback 1 : capture 2 > 00-06: Si3054 Modem : Si3054 Modem : playback 1 : capture 1 > Codec: Motorola Si3054 > for 107b:0366 hosted modem chip: 0x10573057 > > For a standard Ubuntu system needed to support the driver compilation were > > === Finished firmware and bootup diagnostics, next deducing cogent software. > === > > A candidate modem is not evident among the PCI devices: > ------------------------------------------------ > 00:12.0 SATA controller: ATI Technologies Inc SB600 Non-Raid-5 SATA > 00:14.0 SMBus: ATI Technologies Inc SBx00 SMBus Controller (rev 14) > 00:14.1 IDE interface: ATI Technologies Inc SB600 IDE > 00:14.2 Audio device: ATI Technologies Inc SBx00 Azalia > 01:05.0 VGA compatible controller: ATI Technologies Inc RS690M [Radeon X1200 > Series] > 01:05.2 Audio device: ATI Technologies Inc Radeon X1200 Series Audio > Controller > 07:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8101E PCI > Express Fast Ethernet controller (rev 01) > ------------------------------------------------ > with USB and bridge devices not displayed. > > If your modem is connected by an external serial cable, > or mounted internally on an ISA card, scanModem would not access it. > Try with Root permission > $ sudo wvdialconf /etc/wvdial.conf > to detect these modem types and some USB modems. > If the detection is successful, read the DOCs/wvdial.txt . > Edit the /etc/wvdial.conf with Root permission: > sudo gedit /etc/wvdial.conf > will be able to dial out with Root permission: > sudo wvdial > > Many modems for which scanModem fails have Conexant chips. > From http://www.linuxant.com/drivers/modemident.php > get the ListModem tool, which will report on Conexant chipset modems > > If the above tests fail, please provide any independent information > available on your modem. > If an alternative boot into Microsoft windows can be done, do mouse > clicks on: > Start > Settings > Control Panel > Classical View (for Window XP) > System >> Hardware > Device Manager > Modems > Click on the + > Modem. Double click >> to > expand the graphic. Manufacturer information may be displayed. For example, > CXT > stands for Conexant. Click the Diagnostics Tab. Record any hardware ID or > vendor > and device information. From the Driver Details TAB, copy out the VENdor and > DEVice information. > Next do the Query Modem and record the ATI specifications displayed such as: > ATI3 - Agere SoftModem Version 2.1.22 > ATI5 - 2.1.22, AMR Intel MB, AC97 ID:SIL REV:0x27 > Try to identify the modem setup file, with name perhaps MODEM.INF. > If may contain chipset Vendor informaton. > > The /proc/asound/ audio+modem diagostics are being copied. > Finished copy to Modem/ALSAroot.tgz > > Predictive diagnostics for card in bus 00:14.2: > Modem chipset not detected on > NAME="Audio device: ATI Technologies Inc SBx00 Azalia" > CLASS=0403 > PCIDEV=1002:4383 > SUBSYS=1002:4383 > IRQ=16 > HDA=1002:4383 > SOFT=1002:4383.HDA > > > High Definition Audio (HDA) cards MAY host a modem chip in their Subsystem, > and many are supported by the ALSA audio+modem driver snd-hda-intel > A modem was not detected on HDA card 1002:4383. > If another modem card is present, then most likely 1002:4383 does not host > a modem. > If another modem card has not been detected, then possibilities are: > 1) A Conexant modem chip is present on 1002:4383, as Conexant chips > are frequently not detectable by ALSA diagnostics > 2) The modem may be of the older non-PCI Controller Chipset > (hardware) type. > Try detection with Root permission: > sudo wvdialconf /etc/wvdial.conf > > For candidate modem in: 00:14.2 > 0403 Audio device: ATI Technologies Inc SBx00 Azalia > Primary device ID: 1002:4383 > Subsystem PCI_id 1002:4383 > Softmodem codec or chipset from diagnostics: > from Archives: > > > > Support type needed or chipset: > > Support can likely be achieved through two mutually exclusive alternatives: > 1) The hsfmodem software for Conexant chipset modems: Read DOCs/Conexant.txt > The following ALSA alternative CANNOT work with Conexant modems. > > 2) An ALSA modem driver plus slmodemd. Read DOCs/Smartlink.txt for details, > and > to test get the package SLMODEMD.gcc4.2.tar.gz from: > http://linmodems.technion.ac.il/packages/smartlink/ > > ----------------end Softmodem section -------------- > > For owners of a Dell PCs with Conexant HSF modems, a driver source package > with full speed enabled is available, but requires driver compiling. Read > DOCs/Conexant.txt > > From http://www.linuxant.com/drivers/hsf/full/downloads-ubuntu-x86.php > download hsfmodem-7.68.00.07full_k2.6.24_16_generic_ubuntu_i386.deb.zip > Under Linux unpack with: > $ unzip hsfmodem*.zip > Then install with: > $ sudo dpkg -i hsfmodem*.deb > Subsequently, the modem should be found with > $ sudo wvdialconf /etc/wvdial.conf > Edit in your personal information with: > $ sudo gedit /etc/wvdial.conf > and try dialing out with: > $ sudo wvdial. > See DOCs/Testing.txt for details. > > Read DOCs/Conexant.txt > > Writing DOCs/Conexant.txt > > Writing DOCs/Smartlink.txt > ============ end Smartlink section ===================== > > > Predictive diagnostics for card in bus 01:05.2: > Modem chipset not detected on > NAME="Audio device: ATI Technologies Inc Radeon X1200 Series Audio > Controller" > CLASS=0403 > PCIDEV=1002:7919 > SUBSYS=1002:7919 > IRQ=19 > > For candidate modem in: 01:05.2 > 0403 Audio device: ATI Technologies Inc Radeon X1200 Series Audio > Controller > Primary device ID: 1002:7919 > Support type needed or chipset: > > > ----------------end Softmodem section -------------- > > scanModem could not identify the Support Type needed from diagnosics or > archives. > If an alternative boot into Microsoft windows can be done, do mouse > clicks on: > Start > Settings > Control Panel > Classical View (for Window XP) > System >> Hardware > Device Manager > Modems > Click on the + > Modem. Double click >> to > expand the graphic. Manufacturer information may be displayed. For example, > CXT > stands for Conexant. Click the Diagnostics Tab. Record any hardware ID or > vendor > and device information. > Next do the Query Modem and record the ATI specifications displayed such as: > ATI3 - Agere SoftModem Version 2.1.22 > ATI5 - 2.1.22, AMR Intel MB, AC97 ID:SIL REV:0x27 > Try to identify the modem setup file, with name perhaps MODEM.INF. > If may contain chipset Vendor informaton. > > > > The base of the UDEV device file system is: /dev/.udev > > Versions adequately match for the compiler installed: 4.2.3 > and the compiler used in kernel assembly: 4.2.3 > > > > Minimal compiling resources appear complete: > make utility - /usr/bin/make > Compiler version 4.2 > linuc_headers base folder /lib/modules/2.6.24-16-generic/build > > However some compilations and executable functions may need additional > files, > in the FileNames.h (so called kernel "h"eaders) collection installed in > /usr/include/ . > For martian_modem, additional required packages are libc6-dev (and for > Debian/Ubuntu, > linux-libc-dev). The also required headers of package libc6 are commonly > installed by default. > Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev > packages, for kernels 2.6.24 and later versions. > In not included on your install CD, search for them at > http://packages.ubuntu.com > or comparable Repository for other Linux distros. > When compiling ALSA drivers, the utility "patch" will also be needed. > > > > > If a driver compilation fails, with message including some lack of some > FileName.h (stdio.h for example), then > Some additional kernel-header files need installation to /usr/include. The > minimal additional packages are libc6-dev > and any of its dependents, under Ubuntu linux-libc-dev > > If an alternate ethernet connection is available, > $ apt-get update > $ apt-get -s install linux-kernel-devel > will install needed packages. > For Debian/Ubuntu related distributions, run the following command to > display the needed package list: > > Otherwise packages have to be found through http://packages.ubuntu.com > Once downloaded and transferred into a Linux partition, > they can be installed alltogether with: > $ sudo dpkg -i *.deb > > > Checking pppd properties: > -rwsr-xr-- 1 root dip 313600 2007-10-04 15:48 /usr/sbin/pppd > > In case of an "error 17" "serial loopback" problem, see: > http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html > > To enable dialout without Root permission do: > $ su - root (not for Ubuntu) > sudo chmod a+x /usr/sbin/pppd > or under Ubuntu related Linuxes > sudo chmod a+x /usr/sbin/pppd > > Checking settings of: /etc/ppp/options > asyncmap 0 > noauth > crtscts > lock > hide-password > modem > proxyarp > lcp-echo-interval 30 > lcp-echo-failure 4 > noipx > > In case of a message like: > Warning: Could not modify /etc/ppp/pap-secrets: Permission denied > see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html > > Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 > Which can interfere with Browser naviagation. > > Don't worry about the following, it is for experts should trouble shooting > be necessary. > ========================================================== > > Checking for modem support lines: > -------------------------------------- > /device/modem symbolic link: > slmodemd created symbolic link /dev/ttySL0: > Within /etc/udev/ files: > > Within /etc/modprobe.conf files: > /etc/modprobe.d/blacklist-modem:# Uncomment these entries in order to > blacklist unwanted modem drivers > /etc/modprobe.d/blacklist-modem:# blacklist snd-atiixp-modem > /etc/modprobe.d/blacklist-modem:# blacklist snd-via82xx-modem > /etc/modprobe.d/alsa-base:options snd-atiixp-modem index=-2 > /etc/modprobe.d/alsa-base:options snd-via82xx-modem index=-2 > Within any ancient /etc/devfs files: > > Within ancient kernel 2.4.n /etc/module.conf files: > > --------- end modem support lines -------- > >
