I am not sure but it appears to me that there was no modem detected. What other information is needed to help track down what modem I have?
Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server, as HTML can contain viruses. Use as the email Subject Line: YourName, YourCountry kernel 2.6.24-17-generic With this Subject Line cogent experts will be alerted, and useful case names left in the Archive. YourCountry will enable Country specific guidance. Your contry's local Linux experts can be found through: http://www.linux.org/groups/index.html. They will know your Country's modem code, which may be essential for dialup service. Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters. So in a day, also check the Archived responses at http://www.linmodems.org -------------------------- System information ---------------------------- CPU=i686, Linux version 2.6.24-17-generic (buildd@palmer) (gcc version 4.2.3 (Ubuntu 4.2.3-2ubuntu7)) #1 SMP Thu May 1 14:31:33 UTC 2008 scanModem update of: 2008_05_02 There are no blacklisted modem drivers in /etc/modprobe* files Attached USB devices are: ID 062a:0000 Creative Labs Optical Mouse ID 064e:a101 Suyin Corp. USB modems not recognized For candidate card in slot 00:14.2, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:14.2 1002:4383 1025:0124 Audio device: ATI Technologies Inc SBx00 Azalia Modem interrupt assignment and sharing: 18: 2 3616 IO-APIC-fasteoi HDA Intel, ohci_hcd:usb1 --- Bootup diagnostics for card in PCI slot 00:14.2 ---- [ 34.431443] ACPI: PCI Interrupt 0000:00:14.2[A] -> GSI 16 (level, low) -> IRQ 18 ===== Advanced Linux Sound Architecture (ALSA) diagnostics ===== The ALSA packages provide audio support and also drivers for some modems. ALSA diagnostics are written during bootup to /proc/asound/ folders. PCI slot 00:14.2 has a High Definition Audio Card The ALSA verion is 1.0.15 The modem cards detected by "aplay -l" are: The /proc/asound/pcm file reports: ----------------------- 00-04: ALC268 Analog : ALC268 Analog : capture 1 00-00: ALC268 Analog : ALC268 Analog : playback 1 : capture 1 about /proc/asound/cards: ------------------------ 0 [SB ]: HDA-Intel - HDA ATI SB HDA ATI SB at 0xf0700000 irq 18 ===== Advanced Linux Sound Architecture (ALSA) diagnostics ===== The ALSA packages provide audio support and also drivers for some modems. ALSA diagnostics are written during bootup to /proc/asound/ folders. PCI slot 00:14.2 has a High Definition Audio Card The ALSA verion is 1.0.15 The modem cards detected by "aplay -l" are: The /proc/asound/pcm file reports: ----------------------- 00-04: ALC268 Analog : ALC268 Analog : capture 1 00-00: ALC268 Analog : ALC268 Analog : playback 1 : capture 1 about /proc/asound/cards: ------------------------ 0 [SB ]: HDA-Intel - HDA ATI SB HDA ATI SB at 0xf0700000 irq 18 === Finished firmware and bootup diagnostics, next deducing cogent software. === A candidate modem is not evident among the PCI devices: ------------------------------------------------ 00:12.0 SATA controller: ATI Technologies Inc SB600 Non-Raid-5 SATA 00:14.0 SMBus: ATI Technologies Inc SBx00 SMBus Controller (rev 14) 00:14.1 IDE interface: ATI Technologies Inc SB600 IDE 00:14.2 Audio device: ATI Technologies Inc SBx00 Azalia 01:05.0 VGA compatible controller: ATI Technologies Inc RS690M [Radeon X1200 Series] 02:00.0 Ethernet controller: Marvell Technology Group Ltd. 88E8071 PCI-E Gigabit Ethernet Controller (rev 15) 05:00.0 Network controller: Broadcom Corporation BCM94311MCG wlan mini-PCI (rev 01) 0b:06.2 SD Host controller: O2 Micro, Inc. Integrated MMC/SD Controller (rev 02) 0b:06.3 Mass storage controller: O2 Micro, Inc. Integrated MS/xD Controller (rev 01) 0b:06.4 FireWire (IEEE 1394): O2 Micro, Inc. Firewire (IEEE 1394) (rev 02) ------------------------------------------------ with USB and bridge devices not displayed. If your modem is connected by an external serial cable, or mounted internally on an ISA card, scanModem would not access it. Try with Root permission $ sudo wvdialconf /etc/wvdial.conf to detect these modem types and some USB modems. If the detection is successful, read the wvdial.txt . Edit the /etc/wvdial.conf with Root permission: sudo gedit /etc/wvdial.conf will be able to dial out with Root permission: sudo wvdial Many modems for which scanModem fails have Conexant chips. From http://www.linuxant.com/drivers/modemident.php get the ListModem tool, which will report on Conexant chipset modems If the above tests fail, please provide any independent information available on your modem. If an alternative boot into Microsoft windows can be done, do mouse clicks on: Start > Settings > Control Panel > Classical View (for Window XP) > System > Hardware > Device Manager > Modems > Click on the + > Modem. Double click to expand the graphic. Manufacturer information may be displayed. For example, CXT stands for Conexant. Click the Diagnostics Tab. Record any hardware ID or vendor and device information. Next do the Query Modem and record the ATI specifications displayed such as: ATI3 - Agere SoftModem Version 2.1.22 ATI5 - 2.1.22, AMR Intel MB, AC97 ID:SIL REV:0x27 Try to identify the modem setup file, with name perhaps MODEM.INF. If may contain chipset Vendor informaton. The /proc/asound/ audio+modem diagostics are being copied. Finished copy to Modem/ALSAroot.tgz Predictive diagnostics for card in bus 00:14.2: Modem chipset not detected on CLASS="Class 0403: 1002:4383" NAME="Audio device: ATI Technologies Inc SBx00 Azalia" SUBSYS=1025:0124 PCIDEV=1002:4383 IRQ=18 HDA=1002:4383 SOFT=1002:4383.HDA High Definition Audio (HDA) cards MAY host a modem chip in their Subsystem, and many are supported by the ALSA audio+modem driver snd-hda-intel A modem was not detected on HDA card 1002:4383. If another modem card is present, then most likely 1002:4383 does not host a modem. If another modem card has not been detected, then possibilities are: 1) A Conexant modem chip is present on 1002:4383, as Conexant chips are frequently not detectable by ALSA diagnostics 2) The modem may be of the older non-PCI Controller Chipset (hardware) type. Try detection with Root permission: sudo wvdialconf /etc/wvdial.conf For candidate modem in: 00:14.2 Class 0403: 1002:4383 Audio device: ATI Technologies Inc SBx00 Azalia Primary device ID: 1002:4383 Subsystem PCI_id 1025:0124 Softmodem codec or chipset from diagnostics: from Archives: Support type needed or chipset: Support can likely be achieved through two mutually exclusive alternatives: 1) The hsfmodem software for Conexant chipset modems: Read Conexant.txt The following ALSA alternative CANNOT work with Conexant modems. 2) An ALSA modem driver plus slmodemd. Read Smartlink.txt for details, and to test get the package SLMODEMD.gcc4.2.tar.gz from: http://linmodems.technion.ac.il/packages/smartlink/ ----------------end Softmodem section -------------- For owners of a Dell PCs with Conexant HSF modems, a driver source package with full speed enabled is available, but requires driver compiling. Read Conexant.txt Read Conexant.txt Writing Conexant.txt Writing Smartlink.txt ============ end Smartlink section ===================== The base of the UDEV device file system is: /dev/.udev Versions adequately match for the compiler installed: 4.2.3 and the compiler used in kernel assembly: 4.2.3 Minimal compiling resources appear complete: make utility - /usr/bin/make Compiler version 4.2 linuc_headers base folder /lib/modules/2.6.24-17-generic/build However some compilations and executable functions may need additional files, in the FileNames.h (so called kernel "h"eaders) collection installed in /usr/include/ . For martian_modem, additional required packages are libc6-dev (and for Debian/Ubuntu, linux-libc-dev). The also required headers of package libc6 are commonly installed by default. When compiling ALSA drivers, the utility "patch" will also be needed. If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev and any of its dependents, under Ubuntu linux-libc-dev If an alternate ethernet connection is available, $ apt-get update $ apt-get -s install linux-kernel-devel will install needed package For Debian/Ubuntu related distributions, run the following command to display the needed package list: Otherwise packages have to be found through http://packages.ubuntu.com Once downloaded and transferred into a Linux partition, they can be installed alltogether with: $ sudo dpkg -i *.deb Checking pppd properties: -rwsr-xr-- 1 root dip 269256 2007-10-04 14:57 /usr/sbin/pppd In case of an "error 17" "serial loopback" problem, see: http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html To enable dialout without Root permission do: $ su - root (not for Ubuntu) sudo chmod a+x /usr/sbin/pppd or under Ubuntu related Linuxes sudo chmod a+x /usr/sbin/pppd Checking settings of: /etc/ppp/options asyncmap 0 noauth crtscts lock hide-password modem proxyarp lcp-echo-interval 30 lcp-echo-failure 4 noipx In case of a message like: Warning: Could not modify /etc/ppp/pap-secrets: Permission denied see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html Read Modem/YourSystem.txt concerning other COMM channels: eth0 wlan0 Which can interfere with Browser naviagation. Don't worry about the following, it is for the experts should trouble shooting be necessary. ========================================================== # start/stop the daemon when the USB modem is connected KERNEL=="slusb[0-9]*", GROUP="dialout", RUN+="/etc/init.d/sl-modem-daemon" Checking for modem support lines: -------------------------------------- /device/modem symbolic link: slmodemd created symbolic link /dev/ttySL0: Within /etc/udev/ files: /etc/udev/rules.d/60-hsfpci.rules:# Create /dev/modem symlink /etc/udev/rules.d/60-hsfpci.rules:KERNEL=="ttySHSF*", SYMLINK+="modem" /etc/udev/sl-modem-daemon.rules:# start/stop the daemon when the USB modem is connected /etc/udev/sl-modem-daemon.rules:KERNEL=="slusb[0-9]*", GROUP="dialout", RUN+="/etc/init.d/sl-modem-daemon" Within /etc/modprobe.conf files: /etc/modprobe.d/sl-modem-daemon.modutils:install slamr modprobe --ignore-install ungrab-winmodem ; modprobe --ignore-install slamr; test -e /dev/slamr0 || (/bin/mknod -m 660 /dev/slamr0 c 242 0 2>/dev/null && chgrp dialout /dev/slamr0) /etc/modprobe.d/blacklist-modem:# Uncomment these entries in order to blacklist unwanted modem drivers /etc/modprobe.d/blacklist-modem:# blacklist snd-atiixp-modem /etc/modprobe.d/blacklist-modem:# blacklist snd-via82xx-modem /etc/modprobe.d/blacklist-modem~:# Uncomment these entries in order to blacklist unwanted modem drivers /etc/modprobe.d/blacklist-modem~:# blacklist snd-atiixp-modem /etc/modprobe.d/blacklist-modem~:# blacklist snd-via82xx-modem /etc/modprobe.d/alsa-base:options snd-atiixp-modem index=-2 /etc/modprobe.d/alsa-base:options snd-via82xx-modem index=-2 Within any ancient /etc/devfs files: Within ancient kernel 2.4.n /etc/module.conf files: --------- end modem support lines --------