Hello What is this for a SoftModem on me Notebook HP Compaq 8710w? Can you help me to bring this modem running. ModemData.txt is attached Thanks. -- Marc Ziegenhagen Panorgan AG Pfannenstilstrasse 3 Postfach 470 CH-8820 Wädenswil Tel. +41 44 783 96 61 Fax. +41 44 783 96 69 Email mz@xxxxxxxxxxx Web http://www.panorgan.ch
Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server, as HTML can contain viruses. Use as the email Subject Line: YourName, YourCountry Welcome to openSUSE 10.3 (i586) - Kernel kernel 2.6.22.17-0.1-default With this Subject Line cogent experts will be alerted, and useful case names left in the Archive. YourCountry will enable Country specific guidance. Your contry's local Linux experts can be found through: http://www.linux.org/groups/index.html. They will know your Country's modem code, which may be essential for dialup service. Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters. So in a day, also check the Archived responses at http://www.linmodems.org -------------------------- System information ---------------------------- CPU=i686, Welcome to openSUSE 10.3 (i586) - Kernel Linux version 2.6.22.17-0.1-default (geeko@buildhost) (gcc version 4.2.1 (SUSE Linux)) #1 SMP 2008/02/10 20:01:04 UTC scanModem update of: 2008_04_06 There are no blacklisted modem drivers in /etc/modprobe* files USB modem not detected by lsusb For candidate card in slot 00:03.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:03.0 8086:2a04 103c:30c3 Communication controller: Intel Corporation Mobile PM965/GM965 MEI Controller Modem interrupt assignment and sharing: 16: 890 123529 IO-APIC-fasteoi uhci_hcd:usb3, nvidia --- Bootup diagnostics for card in PCI slot 00:03.0 ---- ACPI: PCI Interrupt 0000:00:03.0[A] -> GSI 16 (level, low) -> IRQ 16 For candidate card in slot 00:03.3, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:03.3 8086:2a07 103c:30c3 Serial controller: Intel Corporation Mobile PM965/GM965 KT Controller Modem interrupt assignment and sharing: 18: 247 59 IO-APIC-fasteoi uhci_hcd:usb4, HDA Intel --- Bootup diagnostics for card in PCI slot 00:03.3 ---- ACPI: PCI Interrupt 0000:00:03.3[B] -> GSI 17 (level, low) -> IRQ 18 ACPI: PCI Interrupt 0000:00:03.3[B] -> GSI 17 (level, low) -> IRQ 18 0000:00:03.3: ttyS1 at I/O 0x5030 (irq = 18) is a 16550A For candidate card in slot 00:1b.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:1b.0 8086:284b 103c:30c3 Audio device: Intel Corporation 82801H Modem interrupt assignment and sharing: 18: 247 59 IO-APIC-fasteoi uhci_hcd:usb4, HDA Intel --- Bootup diagnostics for card in PCI slot 00:1b.0 ---- ACPI: PCI Interrupt 0000:00:1b.0[A] -> GSI 17 (level, low) -> IRQ 18 ACPI: PCI Interrupt 0000:00:1b.0[A] -> GSI 17 (level, low) -> IRQ 18 PCI: Setting latency timer of device 0000:00:1b.0 to 64 === Finished firmware and bootup diagnostics, next deducing cogent software. === A candidate modem is not evident among the PCI devices: ------------------------------------------------ 00:03.0 Communication controller: Intel Corporation Mobile PM965/GM965 MEI Controller (rev 0c) 00:03.2 IDE interface: Intel Corporation Mobile PM965/GM965 PT IDER Controller (rev 0c) 00:03.3 Serial controller: Intel Corporation Mobile PM965/GM965 KT Controller (rev 0c) 00:19.0 Ethernet controller: Intel Corporation 82566MM Gigabit Network Connection (rev 03) 00:1b.0 Audio device: Intel Corporation 82801H (ICH8 Family) HD Audio Controller (rev 03) 00:1f.1 IDE interface: Intel Corporation 82801HBM/HEM (ICH8M/ICH8M-E) IDE Controller (rev 03) 00:1f.2 SATA controller: Intel Corporation 82801HBM/HEM (ICH8M/ICH8M-E) SATA AHCI Controller (rev 03) 01:00.0 VGA compatible controller: nVidia Corporation Quadro FX 1600M (rev a1) 02:06.2 FireWire (IEEE 1394): Ricoh Co Ltd R5C832 IEEE 1394 Controller (rev 03) 02:06.3 Generic system peripheral [Class 0805]: Ricoh Co Ltd R5C822 SD/SDIO/MMC/MS/MSPro Host Adapter (rev 20) 02:06.4 System peripheral: Ricoh Co Ltd R5C843 MMC Host Controller (rev 10) 02:06.5 System peripheral: Ricoh Co Ltd R5C592 Memory Stick Bus Host Adapter (rev 10) 02:06.6 System peripheral: Ricoh Co Ltd xD-Picture Card Controller (rev 10) 10:00.0 Network controller: Intel Corporation PRO/Wireless 4965 AG or AGN Network Connection (rev 61) ------------------------------------------------ with USB and bridge devices not displayed. If your modem is connected by an external serial cable, or mounted internally on an ISA card, scanModem would not access it. Try with Root permission $ wvdialconf /etc/wvdial.conf to detect these modem types and some USB modems. If the detection is successful, read the wvdial.txt . Edit the /etc/wvdial.conf with Root permission: gedit /etc/wvdial.conf will be able to dial out with Root permission: wvdial Many modems for which scanModem fails have Conexant chips. From http://www.linuxant.com/drivers/modemident.php get the ListModem tool, which will report on Conexant chipset modems If the above tests fail, please provide any independent information available on your modem. If an alternative boot into Microsoft windows can be done, do mouse clicks on: Start > Settings > Control Panel > Classical View (for Window XP) > System > Hardware > Device Manager > Modems > Click on the + > Modem. Double click to expand the graphic. Manufacturer information may be displayed. For example, CXT stands for Conexant. Click the Diagnostics Tab. Record any hardware ID or vendor and device information. Next do the Query Modem and record the ATI specifications displayed such as: ATI3 - Agere SoftModem Version 2.1.22 ATI5 - 2.1.22, AMR Intel MB, AC97 ID:SIL REV:0x27 Try to identify the modem setup file, with name perhaps MODEM.INF. If may contain chipset Vendor informaton. The /proc/asound/ audio+modem diagostics are being copied. Finished copy to Modem/ALSAmz.tgz Predictive diagnostics for card in bus 00:03.0: Modem chipset not detected on CLASS="Class 0780: 8086:2a04" NAME="Communication controller: Intel Corporation Mobile PM965/GM965 MEI Controller " PCIDEV=8086:2a04 SUBSYS=103c:30c3 IRQ=16 For candidate modem in: 00:03.0 Class 0780: 8086:2a04 Communication controller: Intel Corporation Mobile PM965/GM965 MEI Controller Primary PCI_id 8086:2a04 Support type needed or chipset: ----------------end Softmodem section -------------- scanModem could not identify the Support Type needed from diagnosics or archives. If an alternative boot into Microsoft windows can be done, do mouse clicks on: Start > Settings > Control Panel > Classical View (for Window XP) > System > Hardware > Device Manager > Modems > Click on the + > Modem. Double click to expand the graphic. Manufacturer information may be displayed. For example, CXT stands for Conexant. Click the Diagnostics Tab. Record any hardware ID or vendor and device information. Next do the Query Modem and record the ATI specifications displayed such as: ATI3 - Agere SoftModem Version 2.1.22 ATI5 - 2.1.22, AMR Intel MB, AC97 ID:SIL REV:0x27 Try to identify the modem setup file, with name perhaps MODEM.INF. If may contain chipset Vendor informaton. Writing Intel.txt Predictive diagnostics for card in bus 00:03.3: Modem chipset not detected on CLASS="Class 0700: 8086:2a07" NAME="Serial controller: Intel Corporation Mobile PM965/GM965 KT Controller " PCIDEV=8086:2a07 SUBSYS=103c:30c3 IRQ=18 For candidate modem in: 00:03.3 Class 0700: 8086:2a07 Serial controller: Intel Corporation Mobile PM965/GM965 KT Controller Primary PCI_id 8086:2a07 Support type needed or chipset: ----------------end Softmodem section -------------- scanModem could not identify the Support Type needed from diagnosics or archives. If an alternative boot into Microsoft windows can be done, do mouse clicks on: Start > Settings > Control Panel > Classical View (for Window XP) > System > Hardware > Device Manager > Modems > Click on the + > Modem. Double click to expand the graphic. Manufacturer information may be displayed. For example, CXT stands for Conexant. Click the Diagnostics Tab. Record any hardware ID or vendor and device information. Next do the Query Modem and record the ATI specifications displayed such as: ATI3 - Agere SoftModem Version 2.1.22 ATI5 - 2.1.22, AMR Intel MB, AC97 ID:SIL REV:0x27 Try to identify the modem setup file, with name perhaps MODEM.INF. If may contain chipset Vendor informaton. Predictive diagnostics for card in bus 00:1b.0: Modem chipset not detected on CLASS="Class 0403: 8086:284b" NAME="Audio device: Intel Corporation 82801H " PCIDEV=8086:284b SUBSYS=103c:30c3 IRQ=18 HDA=8086:284b SOFT=8086:284b.HDA High Definition Audio (HDA) cards MAY host a modem chip in their Subsystem, and many are supported by the ALSA audio+modem driver snd-hda-intel A modem was not detected on HDA card 8086:284b. If another modem card is present, then most likely 8086:284b does not host a modem. If another modem card has not been detected, then possibilities are: 1) A Conexant modem chip is present on 8086:284b, as Conexant chips are frequently not detectable by ALSA diagnostics 2) The modem may be of the older non-PCI Controller Chipset (hardware) type. Try detection with Root permission: wvdialconf /etc/wvdial.conf For candidate modem in: 00:1b.0 Class 0403: 8086:284b Audio device: Intel Corporation 82801H Primary PCI_id 8086:284b Subsystem PCI_id 103c:30c3 Softmodem codec or chipset from diagnostics: from Archives: Support type needed or chipset: Support can likely be achieved through two mutually exclusive alternatives: 1) The hsfmodem software for Conexant chipset modems: Read Conexant.txt The following ALSA alternative CANNOT work with Conexant modems. 2) An ALSA modem driver plus slmodemd. Read Smartlink.txt for details, and to test get the package SLMODEMD.gcc4.2.tar.gz from: http://linmodems.technion.ac.il/packages/smartlink/ ----------------end Softmodem section -------------- Writing Smartlink.txt ============ end Smartlink section ===================== The base of the UDEV device file system is: /dev/.udev Versions adequately match for the compiler installed: 4.2.1 and the compiler used in kernel assembly: 4.2.1 Minimal compiling resources appear complete: make utility - /usr/bin/make Compiler version 4.2 linuc_headers base folder /lib/modules/2.6.22.17-0.1-default/build However some compilations and executable functions may need additional files, in the FileNames.h (so called kernel "h"eaders) collection installed in /usr/include/ . For martian_modem, additional required packages are libc6-dev (and for Debian/Ubuntu, linux-libc-dev). The also required headers of package libc6 are commonly installed by default. If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev and any of its dependents, under Ubuntu linux-libc-dev If an alternate ethernet connection is available, $ apt-get update $ apt-get -s install linux-kernel-devel will install needed package For Debian/Ubuntu related distributions, run the following command to display the needed package list: Otherwise packages have to be found through http://packages.ubuntu.com Once downloaded and transferred into a Linux partition, they can be installed alltogether with: $ sudo dpkg -i *.deb Checking pppd properties: -rwxr-xr-x 1 root dialout 298784 22. Sep 2007 /usr/sbin/pppd In case of an "error 17" "serial loopback" problem, see: http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html To enable dialout without Root permission do: $ su - root (not for Ubuntu) chmod a+x /usr/sbin/pppd or under Ubuntu related Linuxes chmod a+x /usr/sbin/pppd Checking settings of: /etc/ppp/options noipdefault noauth crtscts lock modem asyncmap 0 nodetach lcp-echo-interval 30 lcp-echo-failure 4 lcp-max-configure 60 lcp-restart 2 idle 600 noipx file /etc/ppp/filters In case of a message like: Warning: Could not modify /etc/ppp/pap-secrets: Permission denied see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html Don't worry about the following, it is for the experts should trouble shooting be necessary. ========================================================== Checking for modem support lines: -------------------------------------- /device/modem symbolic link: slmodemd created symbolic link /dev/ttySL0: Within /etc/udev/ files: /etc/udev/rules.d/50-udev-default.rules:KERNEL=="mwave", NAME="modems/%k", GROUP="uucp" /etc/udev/rules.d/77-network.rules:SUBSYSTEM=="net", ENV{INTERFACE}=="ppp*|ippp*|isdn*|plip*|lo*|irda*|dummy*|ipsec*|tun*|tap*|bond*|vlan*|modem*|dsl*", GOTO="skip_ifup" Within /etc/modprobe.conf files: /etc/modprobe.conf:# Linux ACP modem (Mwave) Within any ancient /etc/devfs files: Within ancient kernel 2.4.n /etc/module.conf files: --------- end modem support lines --------