Modem trouble

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G'day,
I have an Asus a9rs laptop with an internal Motorola sm56 voice modem which works with Windows XP pro (com port 3). Ubuntu (running on a dual instalation) will not recognise this even chasing it through to the number 127.0.0.1 (giving the port its connected to I assume). Running a live cd of mepis 6.0 I can get it to tell me the modem is busy (when its not) but I cannot find the port reference.
I have run the scanModem software and the results above.
My knowlege of the workings of operating systems and things is limited, any help will be much appreciated.

Thanks
Justin
 Only plain text email is forwarded by the  Discuss@xxxxxxxxxxxxx List Server,
 as HTML can contain viruses. Use as the email Subject Line:
           YourName, YourCountry  kernel 2.6.15-26-386 
 With this Subject Line cogent experts will be alerted, and useful case names left in the Archive.
 YourCountry will enable Country specific guidance. Your contry's local Linux experts
 can be found through: http://www.linux.org/groups/index.html. 
They will know your Country's modem code, which may be essential for dialup service.
Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters.
 So in a day, also check the Archived responses at http://www.linmodems.org 
--------------------------  System information ----------------------------
CPU=i686,  
Linux version 2.6.15-26-386 (root@mepis-party) (gcc version 4.0.3 (Ubuntu 4.0.3-1ubuntu5)) #1 PREEMPT Wed Jul 19 12:14:26 EDT 2006
 scanModem update of:  2008_02_25


 There are no blacklisted modem drivers in /etc/modprobe*  files 

The Advanced Linux Sound Architecture (ALSA) packages providing audio support, 
also includes drivers for some modems. The ALSA diagnostics are written during 
bootup to /proc/asound/ folders.

 The /proc/asound/ audio+modem diagostics are being copied.
 Finished copy to Modem/ALSAroot.tgz

The ALSA verion is 1.0.10
The modem cards detected by "aplay -l"  are:


The /proc/asound/pcm file reports:
-----------------------
00-00: ALC861 Analog : ALC861 Analog : playback 1 : capture 2

about /proc/asound/cards:
------------------------
0 [SB             ]: HDA-Intel - HDA ATI SB
                     HDA ATI SB at 0xfebf8000 irq 185

USB modem not detected by lsusb

For candidate card in slot 0000:00:14.2, firmware information and bootup diagnostics are:
 PCI slot	PCI ID		SubsystemID	Name
 ----------	---------	---------	--------------
 0000:00:14.2	1002:437b	1043:13d7	0403: ATI Technologies Inc: Unknown device 437b 

 Modem interrupt assignment and sharing: 
185:      42398   IO-APIC-level  HDA Intel, yenta
 --- Bootup diagnostics for card in PCI slot 0000:00:14.2 ----
[17179609.676000] ACPI: PCI Interrupt 0000:00:14.2[A] -> GSI 16 (level, low) -> IRQ 185


 === Finished modem firmware and bootup diagnostics section. ===
 === Next deducing cogent software ===


Predictive diagnostics for card in bus 0000:00:14.2:
	Modem chipset  detected on
CLASS="Class 0403: 1002:437b"
NAME="0403: ATI Technologies Inc: Unknown device 437b "
PCIDEV=1002:437b
SUBSYS=1043:13d7
SUBven=1043
IRQ=185
CODECp=10573055
IDENT=slmodemd
CODECp=10573055
HDA=1002:437b
CHIP=0x10573055
SOFT=1002:437b.HDA

 For candidate modem in:  0000:00:14.2
   Class 0403: 1002:437b 0403: ATI Technologies Inc: Unknown device 437b
      Primary PCI_id  1002:437b
    Subsystem PCI_id  1043:13d7 
    Softmodem codec or chipset from diagnostics: 
                               from    Archives: 10573055, residing on a HDA Subsystem with support by slmodemd and driver snd-hda-intel
                        The HDA card softmodem chip is 0x10573055
      

 Lacking a dsp (digital signal processing) chip, the modem is a software 
 intensive or "softmodem" type. Its primary controller manages the traffic 
 with the CPU. But the software needed is specified in the Subsystem.
 -----------------------------------------
Support type needed or chipset:	slmodemd

 An ALSA (Advanced Linux Sound Architecture) modem driver:  
 provides Low Level support enabling contact with the modem hardware.
 For all BUT Conexant chip soft modems (using hsfmodem software)
 complementary High Level support is through a Smartlink utility:  slmodemd

 Download from http://linmodems.technion.ac.il/packages/smartlink/ 
 the package SLMODEMD.gcc4.0.tar.gz having a compiled slmodemd. Unpack under Linux with:
 	$ tar zxf SLMODEMD.gcc4.0.tar.gz
 and read instructions therein. But briefly, the modem is setup with command:
 	sudo slmodemd -c YOUR_COUNTRY --alsa hw:0,1_or_hw:0,6
 reporting dynamic creation of ports:
	/dev/ttySL0 --> /dev/pts/N   , with N some number
 Read Smartlink.txt and Modem/YourSystem.txt for follow through guidance.

----------------end Softmodem section --------------
Writing Smartlink.txt
============ end Smartlink section =====================

 Completed candidate modem analyses.

 The base of the UDEV device file system is: /dev/.udev

 Versions adequately match for the compiler installed: 4.0.3
             and the compiler used in kernel assembly: 4.0.3

 linux-headers-2.6.15-26-386 resources needed for compiling are not manifestly ready!

 If compiling is necessary packages must be installed, providing:
	 linux-headers-2.6.15-26-386


If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then
Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev
and any of its dependents, under Ubuntu linux-libc-dev

If an alternate ethernet connection is available,
$  apt-get update
$  apt-get -s install linux-kernel-devel
will install needed package
For Debian/Ubuntu related distributions, run the following command to display the needed package list:

Otherwise packages have to be found through http://packages.ubuntu.com
Once downloaded and transferred into a Linux partition,
they can be installed alltogether with:
$ sudo dpkg -i *.deb


Checking pppd properties:
	-rwsr-xr-- 1 root dip 257720 2006-07-05 09:00 /usr/sbin/pppd

In case of an "error 17" "serial loopback" problem, see:
    http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html

To enable dialout without Root permission do:
	$ su - root  (not for Ubuntu)
        sudo chmod a+x /usr/sbin/pppd
or under Ubuntu related Linuxes
	sudo chmod a+x /usr/sbin/pppd

Checking settings of:	/etc/ppp/options
asyncmap 0
noauth
crtscts
lock
hide-password
modem
noipdefault
passive
proxyarp
lcp-echo-interval 30
lcp-echo-failure 4
noipx

In case of a message like:
   Warning: Could not modify /etc/ppp/pap-secrets: Permission denied
see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html

Read Modem/YourSystem.txt concerning other COMM channels: eth0
Which can interfere with Browser naviagation.

 Don't worry about the following, it is for the experts
 should trouble shooting be necessary.
==========================================================

 Checking for modem support lines:
 --------------------------------------
     /device/modem symbolic link:   
slmodemd created symbolic link /dev/ttySL0:  
     Within /etc/udev/ files:
/etc/udev/mepis.rules:# modems
/etc/udev/mepis.rules:KERNEL="ttyLTM0", SYMLINK="modem"
/etc/udev/mepis.rules:KERNEL="536ep0", SYMLINK="modem"
/etc/udev/rules.d/010_mepis.rules:# modems
/etc/udev/rules.d/010_mepis.rules:KERNEL="ttyLTM0", SYMLINK="modem"
/etc/udev/rules.d/010_mepis.rules:KERNEL="536ep0", SYMLINK="modem"
/etc/udev/rules.d/60-symlinks.rules:# Create /dev/modem symlink
/etc/udev/rules.d/60-symlinks.rules:KERNEL=="ttyLTM[0-9]*",			SYMLINK+="modem"
     Within /etc/modprobe.conf files:
/etc/modprobe.d/alsa-base:options snd-atiixp-modem index=-2
/etc/modprobe.d/alsa-base:options snd-via82xx-modem index=-2
/etc/modprobe.d/blacklist-modem:# Uncomment these entries in order to blacklist unwanted modem drivers
/etc/modprobe.d/blacklist-modem:# blacklist snd-atiixp-modem
/etc/modprobe.d/blacklist-modem:# blacklist snd-via82xx-modem
     Within any ancient /etc/devfs files:

     Within ancient kernel 2.4.n /etc/module.conf files:

--------- end modem support lines --------


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