Hello, I am a newbie and just installed linux (ubuntu) on my computer. I only have access to dial up in my area and so am trying to get my modem working. Attached are the results of scanModem.gz. any help you can provide is greatly appreciated. thanks Summer
Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server, as HTML can contain viruses. Use as the email Subject Line: YourName, YourCountry kernel 2.6.22-14-generic With this Subject Line cogent experts will be alerted, and useful case names left in the Archive. YourCountry will enable Country specific guidance. Your contry's local Linux experts can be found through: http://www.linux.org/groups/index.html. They will know your Country's modem code, which may be essential for dialup service. Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters. So in a day, also check the Archived responses at http://www.linmodems.org -------------------------- System information ---------------------------- CPU=i686, Linux version 2.6.22-14-generic (buildd@palmer) (gcc version 4.1.3 20070929 (prerelease) (Ubuntu 4.1.2-16ubuntu2)) #1 SMP Sun Oct 14 23:05:12 GMT 2007 scanModem update of: 2008_02_10 There are no blacklisted modem drivers in /etc/modprobe* files The Advanced Linux Sound Architecture (ALSA) packages providing audio support, also includes drivers for some modems. The ALSA diagnostics are written during bootup to /proc/asound/ folders. The /proc/asound/ audio+modem diagostics are being copied. Finished copy to Modem/ALSAsummer.tgz The ALSA verion is 1.0.14 The modem cards detected by "aplay -l" are: The /proc/asound/pcm file reports: ----------------------- 00-00: ALC861 Analog : ALC861 Analog : playback 1 : capture 2 about /proc/asound/cards: ------------------------ 0 [SB ]: HDA-Intel - HDA ATI SB HDA ATI SB at 0xfe024000 irq 20 USB modem not detected by lsusb For candidate card in slot 02:04.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 02:04.0 2000:2800 163c:2800 Modem: Smart Link Ltd. Unknown device 2800 Modem interrupt assignment and sharing: --- Bootup diagnostics for card in PCI slot 02:04.0 ---- [ 16.756273] ACPI: PCI Interrupt 0000:02:04.0[A] -> GSI 17 (level, low) -> IRQ 16 [ 16.756286] ACPI: PCI interrupt for device 0000:02:04.0 disabled The PCI slot 02:04.0 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. For candidate card in slot 00:14.2, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:14.2 1002:437b 8086:d600 Audio device: ATI Technologies Inc SB450 HDA Audio Modem interrupt assignment and sharing: 20: 1023 IO-APIC-fasteoi HDA Intel --- Bootup diagnostics for card in PCI slot 00:14.2 ---- [ 29.083765] ACPI: PCI Interrupt 0000:00:14.2[A] -> GSI 16 (level, low) -> IRQ 20 === Finished modem firmware and bootup diagnostics section. === === Next deducing cogent software === Predictive diagnostics for card in PCI bus 02:04.0: Modem chipset detected on CLASS="Class 0703: 2000:2800" NAME="Modem: Smart Link Ltd. Unknown device 2800 " PCIDEV=2000:2800 SUBSYS=163c:2800 SUBven=163c IRQ=16 IDENT=slamr For candidate modem in PCI bus: 02:04.0 Class 0703: 2000:2800 Modem: Smart Link Ltd. Unknown device 2800 Primary PCI_id 2000:2800 Support type needed or chipset: slamr ----------------end Softmodem section -------------- The modem is supported by the Smartlink slamr driver plus the slmodemd helper utility. Read the Smartlink.txt and Modem/YourSystem.txt for follow through guidance. For 2.6.22-14-generic compiling drivers is necessary. As of October 2007 the current packages at http://linmodems.technion.ac.il/packages/smartlink/ are the ungrab-winmodem-20070505.tar.gz and slmodem-2.9.11-20070813.tar.gz Writing Smartlink.txt ============ end Smartlink section ===================== Predictive diagnostics for card in PCI bus 00:14.2: Modem chipset not detected on CLASS="Class 0403: 1002:437b" NAME="Audio device: ATI Technologies Inc SB450 HDA Audio " PCIDEV=1002:437b SUBSYS=8086:d600 SUBven=8086 IRQ=20 HDA=1002:437b SOFT=1002:437b.HDA High Definition Audio (HDA) cards MAY host a modem chip in their Subsystem, and many are supported by the ALSA audio+modem driver snd-hda-intel A modem was not detected on HDA card 1002:437b. If another modem card is present, then most likely 1002:437b does not host a modem. If another modem card has not been detected, then possibilities are: 1) A Conexant modem chip is present on 1002:437b, as Conexant chips are frequently not detectable by ALSA diagnostics 2) The modem may be of the older non-PCI Controller Chipset (hardware) type. Try detection with Root permission: sudo wvdialconf /etc/wvdial.conf For candidate modem in PCI bus: 00:14.2 Class 0403: 1002:437b Audio device: ATI Technologies Inc SB450 HDA Audio Primary PCI_id 1002:437b Subsystem PCI_id 8086:d600 Softmodem codec or chipset from diagnostics: from Archives: Lacking a dsp (digital signal processing) chip, the modem is a software intensive or "softmodem" type. Its primary controller manages the traffic with the CPU. But the software needed is specified in the Subsystem. ----------------------------------------- Support type needed or chipset: Support can likely be achieved through two mutually exclusive alternatives: 1) The hsfmodem software for Conexant chipset modems: Read Conexant.txt The following ALSA alternative CANNOT work with Conexant modems. 2) An ALSA modem driver plus slmodemd. Read Smartlink.txt for details, and to test get the package SLMODEMD.gcc4.1.tar.gz from: http://linmodems.technion.ac.il/packages/smartlink/ ----------------end Softmodem section -------------- Completed candidate modem analyses. The base of the UDEV device file system is: /dev/.udev Versions adequately match for the compiler installed: 4.1.3 and the compiler used in kernel assembly: 4.1.3 Minimal compiling resources appear complete: make utility - /usr/bin/make Compiler version 4.1 linuc_headers base folder /lib/modules/2.6.22-14-generic/build However some compilations and executable functions may need additional files, in the FileNames.h (so called kernel "h"eaders) collection installed in /usr/include/ . For martian_modem, additional required packages are libc6-dev (and for Debian/Ubuntu, linux-libc-dev). The also required headers of package libc6 are commonly installed by default. If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev and any of its dependents, under Ubuntu linux-libc-dev If an alternate ethernet connection is available, $ apt-get update $ apt-get -s install linux-kernel-devel will install needed package For Debian/Ubuntu related distributions, run the following command to display the needed package list: Otherwise packages have to be found through http://packages.ubuntu.com Once downloaded and transferred into a Linux partition, they can be installed alltogether with: $ sudo dpkg -i *.deb Checking pppd properties: -rwsr-xr-- 1 root dip 269256 2007-10-04 15:57 /usr/sbin/pppd In case of an "error 17" "serial loopback" problem, see: http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html To enable dialout without Root permission do: $ su - root (not for Ubuntu) sudo chmod a+x /usr/sbin/pppd or under Ubuntu related Linuxes sudo chmod a+x /usr/sbin/pppd Checking settings of: /etc/ppp/options asyncmap 0 noauth crtscts lock hide-password modem proxyarp lcp-echo-interval 30 lcp-echo-failure 4 noipx In case of a message like: Warning: Could not modify /etc/ppp/pap-secrets: Permission denied see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html Read Modem/YourSystem.txt concerning other COMM channels: eth0 Which can interfere with Browser naviagation. Don't worry about the following, it is for the experts should trouble shooting be necessary. ========================================================== Checking for modem support lines: -------------------------------------- /device/modem symbolic link: slmodemd created symbolic link /dev/ttySL0: Within /etc/udev/ files: Within /etc/modprobe.conf files: /etc/modprobe.d/blacklist-modem:# Uncomment these entries in order to blacklist unwanted modem drivers /etc/modprobe.d/blacklist-modem:# blacklist snd-atiixp-modem /etc/modprobe.d/blacklist-modem:# blacklist snd-via82xx-modem /etc/modprobe.d/alsa-base:options snd-atiixp-modem index=-2 /etc/modprobe.d/alsa-base:options snd-via82xx-modem index=-2 Within any ancient /etc/devfs files: Within ancient kernel 2.4.n /etc/module.conf files: --------- end modem support lines --------