Michael, Do you have an independent info source that there is a Conexant modem on your System, possible in the Subsystem of PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:11.6 1106:3068 Communication controller: VIA Technologies, Inc. AC'97 Modem Controller ---------------- Return any info from Microsoft diagostics. See Softmodem.txt for instructions. The hsfmodem drivers as is cannot support either of your modems, and they may interfere. So your first step is $ sudo hsfconfig --uninstall Then reboot and run $ sudo ./scanModem to assess if the hsfmodem package removal has cleaned up the problem with PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:11.6 1106:3068 Communication controller: VIA Technologies, Inc. AC'97 Modem ---- the [ 49.741482] hsfvia: probe of 0000:00:11.6 failed with error -5 Also after hsfmodem software removal return the output of $ lspci -s 00:11.6 -nv to provide the Subsystem info. -------------------------------------- If not a Conexant type, this modem would normally be supported by the snd-via82xx-modem driver, which Ubuntu installs by default plus the slmodemd helper. When you report back, provide some additional information on the PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:0e.0 11c1:044e 1235:044e Communication controller: Agere Systems LT WinModem ----- by providing the output of: $ lspci -s 00:0e.0 -nv In addition to the new ModemData.txt MarvS scanModem Maintainer On Jan 5, 2008 7:28 AM, Michael McGinnis <mcbooks@xxxxxxxxxxxxxxx> wrote: > Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server, > as HTML can contain viruses. Use as the email Subject Line: > YourName, YourCountry kernel 2.6.22-14-generic > With this Subject Line cogent experts will be alerted, and useful case names left in the Archive. > YourCountry will enable Country specific guidance. Your contry's local Linux experts > can be found through: http://www.linux.org/groups/index.html > Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters. > So in a day, also check the Archived responses at http://www.linmodems.org > -------------------------- System information ---------------------------- > CPU=x86_64, > Linux version 2.6.22-14-generic (buildd@king) (gcc version 4.1.3 20070929 (prerelease) (Ubuntu 4.1.2-16ubuntu2)) #1 SMP Tue Dec 18 05:28:27 UTC 2007 > scanModem update of: 2008_01_01 > The modem symbolic link is /dev/modem -> ttySHSF0 > > There are no blacklisted modem drivers in /etc/modprobe* files > > Potentially useful modem drivers now loaded are: > hsfmc97via > hsfserial > hsfengine > hsfosspec > hsfsoar > > > The Advanced Linux Sound Architecture (ALSA) packages providing audio support, > also includes drivers for some modems. The ALSA diagnostics are written during > bootup to /proc/asound/ folders. > > > The /proc/asound/pcm file reports: > ----------------------- > 00-01: VIA 8237 : VIA 8237 : playback 1 : capture 1 > 00-00: VIA 8237 : VIA 8237 : playback 4 : capture 1 > > about /proc/asound/cards: > ------------------------ > 0 [V8237 ]: VIA8237 - VIA 8237 > VIA 8237 with ALC850 at 0xe800, irq 22 > > USB modem not detected by lsusb > > For candidate card in slot 00:0e.0, firmware information and bootup diagnostics are: > PCI slot PCI ID SubsystemID Name > ---------- --------- --------- -------------- > 00:0e.0 11c1:044e 1235:044e Communication controller: Agere Systems LT WinModem > > Modem interrupt assignment and sharing: > --- Bootup diagnostics for card in PCI slot 00:0e.0 ---- > > For candidate card in slot 00:11.6, firmware information and bootup diagnostics are: > PCI slot PCI ID SubsystemID Name > ---------- --------- --------- -------------- > 00:11.6 1106:3068 Communication controller: VIA Technologies, Inc. AC'97 Modem Controller > > Modem interrupt assignment and sharing: > 22: 91 IO-APIC-fasteoi VIA8237 > --- Bootup diagnostics for card in PCI slot 00:11.6 ---- > [ 48.871134] PCI: Enabling device 0000:00:11.6 (0000 -> 0001) > [ 48.871144] ACPI: PCI Interrupt 0000:00:11.6[C] -> GSI 22 (level, low) -> IRQ 22 > [ 49.699815] PCI: Setting latency timer of device 0000:00:11.6 to 64 > [ 49.741473] ACPI: PCI interrupt for device 0000:00:11.6 disabled > [ 49.741482] hsfvia: probe of 0000:00:11.6 failed with error -5 > > The PCI slot 00:11.6 of the modem card may be disabled early in > a bootup process, but then enabled later. If modem drivers load > but the modem is not responsive, read Bootup.txt about possible fixes. > Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx > if help is needed. > > > > === Finished modem firmware and bootup diagnostics section. === > === Next deducing cogent software === > > PCIbus=00:0e.0 00:11.6 > > > > > The base of the UDEV device file system is: /dev/.udev > > Versions adequately match for the compiler installed: 4.1.3 > and the compiler used in kernel assembly: 4.1.3 > > > > Minimal compiling resources appear complete: > make utility - /usr/bin/make > Compiler version 4.1 > linuc_headers base folder /lib/modules/2.6.22-14-generic/build > > However some compilations and executable functions may need additional files, > in the FileNames.h (so called kernel "h"eaders) collection installed in /usr/include/ . > For martian_modem, additional required packages are libc6-dev (and for Debian/Ubuntu, linux-libc-dev). The also required headers of package libc6 are commonly installed by default. > > > > If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then > Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev > and any of its dependents, under Ubuntu linux-libc-dev > > If an alternate ethernet connection is available, > $ apt-get update > $ apt-get -s install linux-kernel-devel > will install needed package > For Debian/Ubuntu related distributions, run the following command to display the needed package list: > > Otherwise packages have to be found through http://packages.ubuntu.com > Once downloaded and transferred into a Linux partition, > they can be installed alltogether with: > $ sudo dpkg -i *.deb > > > Checking pppd properties: > -rwsr-xr-- 1 root dip 313600 2007-10-04 15:48 /usr/sbin/pppd > > In case of an "error 17" "serial loopback" problem, see: > http://phep2.technion.ac.il/linmodems/archive-sixth/msg02637.html > > To enable dialout without Root permission do: > $ su - root (not for Ubuntu) > sudo chmod a+x /usr/sbin/pppd > or under Ubuntu related Linuxes > sudo chmod a+x /usr/sbin/pppd > > Checking settings of: /etc/ppp/options > asyncmap 0 > noauth > crtscts > lock > hide-password > modem > proxyarp > lcp-echo-interval 30 > lcp-echo-failure 4 > noipx > > In case of a message like: > Warning: Could not modify /etc/ppp/pap-secrets: Permission denied > see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html > > Read Modem/YourSystem.txt concerning other COMM channels: eth0 wlan0 wmaster0 > Which can interfere with Browser naviagation. > > Don't worry about the following, it is for the experts > should trouble shooting be necessary. > ========================================================== > > Checking for modem support lines: > -------------------------------------- > /device/modem symbolic link: lrwxrwxrwx 1 root root 8 2008-01-05 06:19 /dev/modem -> ttySHSF0 > slmodemd created symbolic link /dev/ttySL0: > Within /etc/udev/ files: > /etc/udev/rules.d/00-hsf.rules:KERNEL=="ttySHSF0", SYMLINK="modem" > Within /etc/modprobe.conf files: > /etc/modprobe.d/blacklist-modem:# Uncomment these entries in order to blacklist unwanted modem drivers > /etc/modprobe.d/blacklist-modem:# blacklist snd-atiixp-modem > /etc/modprobe.d/blacklist-modem:# blacklist snd-via82xx-modem > /etc/modprobe.d/hsf:alias /dev/modem /dev/ttySHSF > /etc/modprobe.d/hsf.conflicts:install snd-via82xx-modem /bin/true # temporarily disabled by hsf - conflicts with hsfmc97via > /etc/modprobe.d/hsf.conflicts:install snd-atiixp-modem /bin/true # temporarily disabled by hsf - conflicts with hsfmc97ati > /etc/modprobe.d/alsa-base:options snd-atiixp-modem index=-2 > /etc/modprobe.d/alsa-base:options snd-via82xx-modem index=-2 > Within any ancient /etc/devfs files: > /etc/devfs/conf.d/hsf.conf:LOOKUP ^(ttySHSF[0-9]|modem$) EXECUTE nice /sbin/modprobe /dev/ttySHSF > /etc/devfs/conf.d/hsf.conf:REGISTER ^ttySHSF0$ CFUNCTION GLOBAL symlink $devname modem > /etc/devfs/conf.d/hsf.conf:UNREGISTER ^ttySHSF0$ CFUNCTION GLOBAL unlink modem > Within ancient kernel 2.4.n /etc/module.conf files: > > --------- end modem support lines -------- > > >