Matteo, Try $ ifconfig is there displayed an information block, with ppp0 on its left? If so, the device port may be blocked b some other program/utiliy. Do $ sudo ifconfig ppp0 down Check for the removal of the block with: $ ifconfig Then try $ sudo wvdialconf /etc/wvdial.conf MarvS On Dec 14, 2007 3:28 PM, Matteo Mambretti <teo2257@xxxxxxxxx> wrote: > Just to puntualize... when I made these commands the modem was > plugged-in and switched on. So, theoretically speaking, the PC should > have "seen" it. > I can tell you something more: the device is for sure "working", as > when I switch the modem on, the computer itself switches > authomatically on... it is curious, but it is anyway a confirmation > that the serial port is working and, in any way, receives the modem > signals... > > Thank you again for an help... > Matteo > > 2007/12/13, Matteo Mambretti <teo2257@xxxxxxxxx>: > > > Hi Marvin, > > thank you as usual for your always very kind help. > > Please find below the result of my queries: > > > > $ cat /proc/interrupts > > CPU0 > > 0: 130 IO-APIC-edge timer > > 1: 143 IO-APIC-edge i8042 > > 6: 5 IO-APIC-edge floppy > > 7: 0 IO-APIC-edge parport0 > > 8: 3 IO-APIC-edge rtc > > 9: 1 IO-APIC-fasteoi acpi > > 12: 3518 IO-APIC-edge i8042 > > 14: 9174 IO-APIC-edge libata > > 15: 0 IO-APIC-edge libata > > 16: 9573 IO-APIC-fasteoi uhci_hcd:usb1, uhci_hcd:usb4, > > eth0, i915@pci:0000:00:02.0 > > 17: 0 IO-APIC-fasteoi uhci_hcd:usb2 > > 18: 0 IO-APIC-fasteoi uhci_hcd:usb3 > > 19: 0 IO-APIC-fasteoi ehci_hcd:usb5 > > 20: 389 IO-APIC-fasteoi Intel ICH5 > > NMI: 0 > > LOC: 18720 > > ERR: 0 > > MIS: 0 > > > > $ ls / > > bin dev initrd lib mnt root sys var > > boot etc initrd.img lost+found opt sbin tmp vmlinuz > > cdrom home initrd.img.old media proc srv usr vmlinuz.old > > > > $ sudo modprobe 8250 > > FATAL: Module 8250 not found. > > > > I tried $ sudo modprobe 9573 as well, but with no result (always > > module not found). > > > > I hope this will help you understanding what the problem can be... > > > > Thank you very much!!! > > Matteo > > > > 2007/12/13, Marvin Stodolsky <marvin.stodolsky@xxxxxxxxx>: > > > Folks, > > > > > > Would someone check what the name of the serial port driver is? > > > I thing it is simple 8250.ko , but I'm traveling with a MAC this week > > > > > > Matteo > > > > > > [ 16.474893] Serial: 8250/16550 driver $Revision: 1.90 $ 4 ports, > > > IRQ sharing enabled > > > [ 16.474992] serial8250: ttyS0 at I/O 0x3f8 (irq = 4) is a 16550A > > > [ 16.475205] serial8250: ttyS1 at I/O 0x2f8 (irq = 3) is a 16550A > > > [ 16.475958] 00:0c: ttyS0 at I/O 0x3f8 (irq = 4) is a 16550A > > > [ 16.476269] 00:0d: ttyS1 at I/O 0x2f8 (irq = 3) is a 16550A > > > ----- > > > The boot up testing of the serial ports seems OK > > > Try again > > > $ cat /proc/interrupts > > > and be sure to include the / in the indicated places. you should > > > also see proc in the output of > > > $ ls / > > > as it is a BASIC Linux virtual file system, relating ongoing processes > > > > > > Also try > > > $ sudo modprobe 8250 > > > or whatever the driver name is reported to be. THen again > > > $ sudo wvdialconf /etc/wvdial.conf > > > > > > MarvS > > > > > > On Dec 12, 2007 3:29 PM, Matteo Mambretti <teo2257@xxxxxxxxx> wrote: > > > > Thank you! > > > > Here you have the details, in the attached file! > > > > > > > > Best regards, > > > > Matteo > > > > > > > > 2007/12/12, Marvin Stodolsky <marvin.stodolsky@xxxxxxxxx>: > > > > > > > > > Matteo, > > > > > > > > > > It is unlikely that it is a Ubuntu problem perse, > > > > > but rather some hardware resource conflict. > > > > > Do > > > > > $ dmesg > dmesg.txt > > > > > and send us the dmesg.txt > > > > > > > > > > MarvS > > > > > > > > > > On Dec 12, 2007 6:50 AM, Matteo Mambretti <teo2257@xxxxxxxxx> wrote: > > > > > > Dear all > > > > > > it is a very strange situation... the Ubuntu system seems not able at > > > > > > all to see the serial modem, and so it is not possible to work with > > > > > > it. Can anybody of you help me please? > > > > > > > > > > > > Thank you, > > > > > > Matteo > > > > > > > > > > > > 2007/12/10, Matteo Mambretti <teo2257@xxxxxxxxx>: > > > > > > > > > > > > > Dear all, > > > > > > > I tried to do what was suggested, but at the command > > > > > > > $ cat /proc/interrupts > > > > > > > the reply was: "no such file or directory"... > > > > > > > > > > > > > > Thank you for a precious help! > > > > > > > Matteo > > > > > > > > > > > > > > > > > > > > > > > > > > > > 2007/12/10, Marvin Stodolsky <marvin.stodolsky@xxxxxxxxx>: > > > > > > > > Matteo, > > > > > > > > > > > > > > > > There may be interference between, the unnecessary hsf* drivers and > > > > > > > > serial modem requirements. > > > > > > > > Please do a complete uninstall. For your imput package: > > > > > > > > hsfmodem_7.68.00.04full_k2.6.22_14_generic_ubuntu_i386.deb > > > > > > > > get the installed name with > > > > > > > > $ sudo apt-cache search hsfmodem > > > > > > > > which will output the hsfmodem-installed-Name > > > > > > > > Then do the uninstall with: > > > > > > > > $ sudo apt-get remove hsfmodem-installed-Name > > > > > > > > or just use the ADMIN tool "aptitude" to do the uninstall > > > > > > > > > > > > > > > > Afterwards reboot, and try again the > > > > > > > > $ sudo wvdialconf /etc/wvdial.conf > > > > > > > > > > > > > > > > If the modem is not found, > > > > > > > > send us the output of: > > > > > > > > $ cat /proc/interrupts > > > > > > > > > > > > > > > > Please send to the List, Not me directly > > > > > > > > > > > > > > > > MarvS > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > $ sudo hsfmodem --help > > > > > > > > to get the command syntax shown. Then the uninstall command. Something like: > > > > > > > > $ sudo hsfmodem -- > > > > > > > > > > > > > > > > On Dec 9, 2007 1:51 PM, Matteo Mambretti <teo2257@xxxxxxxxx> wrote: > > > > > > > > > Marvin, > > > > > > > > > unfortunately this seems to be the hardest problem... it isn't finding > > > > > > > > > the serial modem! > > > > > > > > > > > > > > > > > > You can find below the error: > > > > > > > > > > > > > > > > > > Scanning your serial ports for a modem. > > > > > > > > > > > > > > > > > > Modem Port Scan<*1>: Scanning ttySHSF0 first, /dev/modem is a link to it. > > > > > > > > > Modem Port Scan<*1>: SHSF0 > > > > > > > > > ttyS0<*1>: ATQ0 V1 E1 -- failed with 2400 baud, next try: 9600 baud > > > > > > > > > ttyS0<*1>: ATQ0 V1 E1 -- failed with 9600 baud, next try: 115200 baud > > > > > > > > > ttyS0<*1>: ATQ0 V1 E1 -- and failed too at 115200, giving up. > > > > > > > > > ttyS1<*1>: ATQ0 V1 E1 -- failed with 2400 baud, next try: 9600 baud > > > > > > > > > ttyS1<*1>: ATQ0 V1 E1 -- failed with 9600 baud, next try: 115200 baud > > > > > > > > > ttyS1<*1>: ATQ0 V1 E1 -- and failed too at 115200, giving up. > > > > > > > > > Modem Port Scan<*1>: S2 S3 SHSF1 SHSF2 SHSF3 SHSF4 SHSF5 > > > > > > > > > Modem Port Scan<*1>: SHSF6 SHSF7 > > > > > > > > > > > > > > > > > > > > > > > > > > > Sorry, no modem was detected! Is it in use by another program? > > > > > > > > > Did you configure it properly with setserial? > > > > > > > > > > > > > > > > > > Please read the FAQ at http://open.nit.ca/wiki/?WvDial > > > > > > > > > > > > > > > > > > If you still have problems, send mail to <wvdial-list@xxxxxxxxxxxx>. > > > > > > > > > > > > > > > > > > > > > > > > > > > Thank you! > > > > > > > > > Matteo > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > 2007/12/9, Marvin Stodolsky <marvin.stodolsky@xxxxxxxxx>: > > > > > > > > > > > > > > > > > > > Matteo > > > > > > > > > > > > > > > > > > > > For a serial port modem, just run > > > > > > > > > > $ sudo wvdialconf /etc/wvdial.conf > > > > > > > > > > which should report finding the modem. > > > > > > > > > > > > > > > > > > > > Then > > > > > > > > > > $ sudo gedit /etc/wvdial.conf > > > > > > > > > > deleting the symbols ; < > and putting in your dialout info. > > > > > > > > > > > > > > > > > > > > Then dialout with > > > > > > > > > > $ sudo wvdial > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > On Dec 8, 2007 1:23 PM, Matteo Mambretti <teo2257@xxxxxxxxx> wrote: > > > > > > > > > > > Hi Marvin, > > > > > > > > > > > thank you very much for your very kind help! > > > > > > > > > > > Unfortunately something seems still not ok... the Modem is connected > > > > > > > > > > > to the serial port (I do not know if it is the 0 or the 1) and the > > > > > > > > > > > power is on, but the PC seems not to recognise it. > > > > > > > > > > > I am anyway attaching the report to the 3 suggested commands... I hope > > > > > > > > > > > this would help you (as honestly it sounds quite ununderstandable for > > > > > > > > > > > me...) > > > > > > > > > > > > > > > > > > > > > > Thank you in advance, > > > > > > > > > > > Matteo > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > 2007/12/8, Marvin Stodolsky <marvin.stodolsky@xxxxxxxxx>: > > > > > > > > > > > > > > > > > > > > > > > Matteo, > > > > > > > > > > > > > > > > > > > > > > > > Modem not detected though HDA card diagnostics, though not excluding > > > > > > > > > > > > a possible Conexant modem chip impervious to ALSA diagnostics. > > > > > > > > > > > > ----- > > > > > > > > > > > > is likely our case. From > > > > > > > > > > > > http://www.linuxant.com/drivers/hsf/full/downloads-ubuntu-x86.php > > > > > > > > > > > > get the hsfmodem_7.68.00.04full_k2.6.22_14_generic_ubuntu_i386.deb.zip > > > > > > > > > > > > > > > > > > > > > > > > Under Linux unpack wth > > > > > > > > > > > > $ unzip hsf*.zip > > > > > > > > > > > > Start the install with: > > > > > > > > > > > > $ sudo dpkg -i hsf*.deb > > > > > > > > > > > > > > > > > > > > > > > > A reboot may be necessary for the modem can be detected with: > > > > > > > > > > > > $ sudo wvdialconf /etc/wvdial.conf > > > > > > > > > > > > > > > > > > > > > > > > If thus detected: > > > > > > > > > > > > $ sudo gedit /etc/wvdial.conf > > > > > > > > > > > > to delete the ; < > symbols and replace with you dialout info. The > > > > > > > > > > > > dialout with: > > > > > > > > > > > > $ sudo wvdial > > > > > > > > > > > > > > > > > > > > > > > > Please report back at this point. > > > > > > > > > > > > Also we will need the ouputs of > > > > > > > > > > > > $ lspci > > > > > > > > > > > > $ lspci -nv > > > > > > > > > > > > > > > > > > > > > > > > MarvS > > > > > > > > > > > > scanModem maintainer > > > > > > > > > > > > > > > > > > > > > > > > On Dec 8, 2007 5:32 AM, Matteo Mambretti <teo2257@xxxxxxxxx> wrote: > > > > > > > > > > > > > Hi, > > > > > > > > > > > > > can you help me? > > > > > > > > > > > > > > > > > > > > > > > > > > I am a pretty new (Italian) Ubuntu user, and I have got no idea about > > > > > > > > > > > > > what to do to install and make my 3Com/US Robotics modem run... > > > > > > > > > > > > > > > > > > > > > > > > > > Thank you! > > > > > > > > > > > > > Matteo > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > >
