Re: ModemData.txt

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Matteo,

It is unlikely that it is a Ubuntu problem perse,
but rather some hardware resource conflict.
Do
$ dmesg > dmesg.txt
and send us the dmesg.txt

MarvS

On Dec 12, 2007 6:50 AM, Matteo Mambretti <teo2257@xxxxxxxxx> wrote:
> Dear all
> it is a very strange situation... the Ubuntu system seems not able at
> all to see the serial modem, and so it is not possible to work with
> it. Can anybody of you help me please?
>
> Thank you,
> Matteo
>
> 2007/12/10, Matteo Mambretti <teo2257@xxxxxxxxx>:
>
> > Dear all,
> > I tried to do what was suggested, but at the command
> > $ cat /proc/interrupts
> > the reply was: "no such file or directory"...
> >
> > Thank you for a precious help!
> > Matteo
> >
> >
> >
> > 2007/12/10, Marvin Stodolsky <marvin.stodolsky@xxxxxxxxx>:
> > > Matteo,
> > >
> > > There may be interference between, the unnecessary hsf*  drivers and
> > > serial modem requirements.
> > > Please do a complete uninstall. For your imput package:
> > > hsfmodem_7.68.00.04full_k2.6.22_14_generic_ubuntu_i386.deb
> > > get the installed name with
> > > $ sudo apt-cache search hsfmodem
> > > which will output the hsfmodem-installed-Name
> > > Then do the uninstall with:
> > > $ sudo apt-get remove  hsfmodem-installed-Name
> > > or just use the ADMIN tool "aptitude"  to do the uninstall
> > >
> > > Afterwards reboot, and try again the
> > > $ sudo wvdialconf  /etc/wvdial.conf
> > >
> > > If the modem is not found,
> > > send us the output of:
> > > $ cat /proc/interrupts
> > >
> > > Please send to the List, Not me directly
> > >
> > > MarvS
> > >
> > >
> > >
> > > $ sudo hsfmodem --help
> > > to get the command syntax shown.  Then the uninstall command. Something like:
> > > $ sudo  hsfmodem  --
> > >
> > > On Dec 9, 2007 1:51 PM, Matteo Mambretti <teo2257@xxxxxxxxx> wrote:
> > > > Marvin,
> > > > unfortunately this seems to be the hardest problem... it isn't finding
> > > > the serial modem!
> > > >
> > > > You can find below the error:
> > > >
> > > > Scanning your serial ports for a modem.
> > > >
> > > > Modem Port Scan<*1>: Scanning ttySHSF0 first, /dev/modem is a link to it.
> > > > Modem Port Scan<*1>: SHSF0
> > > > ttyS0<*1>: ATQ0 V1 E1 -- failed with 2400 baud, next try: 9600 baud
> > > > ttyS0<*1>: ATQ0 V1 E1 -- failed with 9600 baud, next try: 115200 baud
> > > > ttyS0<*1>: ATQ0 V1 E1 -- and failed too at 115200, giving up.
> > > > ttyS1<*1>: ATQ0 V1 E1 -- failed with 2400 baud, next try: 9600 baud
> > > > ttyS1<*1>: ATQ0 V1 E1 -- failed with 9600 baud, next try: 115200 baud
> > > > ttyS1<*1>: ATQ0 V1 E1 -- and failed too at 115200, giving up.
> > > > Modem Port Scan<*1>: S2   S3   SHSF1 SHSF2 SHSF3 SHSF4 SHSF5
> > > > Modem Port Scan<*1>: SHSF6 SHSF7
> > > >
> > > >
> > > > Sorry, no modem was detected!  Is it in use by another program?
> > > > Did you configure it properly with setserial?
> > > >
> > > > Please read the FAQ at http://open.nit.ca/wiki/?WvDial
> > > >
> > > > If you still have problems, send mail to <wvdial-list@xxxxxxxxxxxx>.
> > > >
> > > >
> > > > Thank you!
> > > > Matteo
> > > >
> > > >
> > > >
> > > >
> > > >
> > > > 2007/12/9, Marvin Stodolsky <marvin.stodolsky@xxxxxxxxx>:
> > > >
> > > > > Matteo
> > > > >
> > > > > For  a serial port modem, just run
> > > > > $  sudo  wvdialconf   /etc/wvdial.conf
> > > > > which should report finding the modem.
> > > > >
> > > > > Then
> > > > > $ sudo gedit  /etc/wvdial.conf
> > > > > deleting the symbols  ; <  > and putting in your dialout info.
> > > > >
> > > > > Then dialout with
> > > > > $ sudo wvdial
> > > > >
> > > > >
> > > > > On Dec 8, 2007 1:23 PM, Matteo Mambretti <teo2257@xxxxxxxxx> wrote:
> > > > > > Hi Marvin,
> > > > > > thank you very much for your very kind help!
> > > > > > Unfortunately something seems still not ok... the Modem is connected
> > > > > > to the serial port (I do not know if it is the 0 or the 1) and the
> > > > > > power is on, but the PC seems not to recognise it.
> > > > > > I am anyway attaching the report to the 3 suggested commands... I hope
> > > > > > this would help you (as honestly it sounds quite ununderstandable for
> > > > > > me...)
> > > > > >
> > > > > > Thank you in advance,
> > > > > > Matteo
> > > > > >
> > > > > >
> > > > > >
> > > > > > 2007/12/8, Marvin Stodolsky <marvin.stodolsky@xxxxxxxxx>:
> > > > > >
> > > > > > > Matteo,
> > > > > > >
> > > > > > >  Modem not detected though HDA card diagnostics, though not excluding
> > > > > > >  a possible Conexant modem chip impervious to ALSA diagnostics.
> > > > > > > -----
> > > > > > > is likely our case.  From
> > > > > > > http://www.linuxant.com/drivers/hsf/full/downloads-ubuntu-x86.php
> > > > > > > get the hsfmodem_7.68.00.04full_k2.6.22_14_generic_ubuntu_i386.deb.zip
> > > > > > >
> > > > > > > Under Linux unpack wth
> > > > > > > $ unzip hsf*.zip
> > > > > > > Start the install with:
> > > > > > > $ sudo dpkg -i  hsf*.deb
> > > > > > >
> > > > > > > A reboot may be necessary for the modem can be detected with:
> > > > > > > $ sudo wvdialconf  /etc/wvdial.conf
> > > > > > >
> > > > > > > If thus detected:
> > > > > > > $ sudo gedit  /etc/wvdial.conf
> > > > > > > to  delete the ;  < > symbols and replace with you dialout info. The
> > > > > > > dialout with:
> > > > > > > $ sudo wvdial
> > > > > > >
> > > > > > > Please report back at this point.
> > > > > > > Also we will need the ouputs of
> > > > > > > $  lspci
> > > > > > > $  lspci -nv
> > > > > > >
> > > > > > > MarvS
> > > > > > > scanModem maintainer
> > > > > > >
> > > > > > > On Dec 8, 2007 5:32 AM, Matteo Mambretti <teo2257@xxxxxxxxx> wrote:
> > > > > > > > Hi,
> > > > > > > > can you help me?
> > > > > > > >
> > > > > > > > I am a pretty new (Italian) Ubuntu user, and I have got no idea about
> > > > > > > > what to do to install and make my 3Com/US Robotics modem run...
> > > > > > > >
> > > > > > > > Thank you!
> > > > > > > > Matteo
> > > > > > > >
> > > > > > >
> > > > > >
> > > > >
> > > >
> > >
> >
>

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