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Only plain text email is forwarded by the DISCUSS@xxxxxxxxxxxxx List Server. Do use the following as the email Subject Line: SomeName, YourCountry kernel 2.6.20-15-generic This will alert cogent experts, and distinguish cases in the Archives. YourCountry will enable Country Code guidance. Occassionally responses are blocked by an Internet Provider mail filters. So in a day, also check the Archived responses at http://www.linmodems.org . Local Linux experts can be found through: http://www.linux.org/groups/index.html -------------------------- System information ---------------------------- CPU=i686, Linux version 2.6.20-15-generic (root@palmer) (gcc version 4.1.2 (Ubuntu 4.1.2-0ubuntu4)) #2 SMP Sun Apr 15 07:36:31 UTC 2007 scanModem update of: 2007_Oct_09 There are no blacklisted modem drivers in /etc/modprobe* files USB modem not detected by lsusb Advanced Linux Sound Architecture (ALSA) spackage providing audio support on your System, also includes drivers for some modems. For modems using the snd-hda-intel audio+modem driver, upgrades to a new ALSA version are sometimes necessary to achieve function. See for example: http://linmodems.technion.ac.il/bigarch/archive-seventh/msg02144.html Copying ALSA diagnostics to Modem/ALSAaldo.tgz ALSAversion = 1.0.13 Modem or candidate host audio card have firmware information and diagnostics: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:11.6 1106:3068 Communication controller: VIA Technologies, Inc. AC'97 Modem Controller Modem interrupt assignment and sharing: 19: 2146 IO-APIC-fasteoi VIA8237 --- Bootup diagnostics for card in PCI slot 00:11.6 ---- [ 36.715274] PCI: Enabling device 0000:00:11.6 (0000 -> 0001) [ 36.715287] ACPI: PCI Interrupt 0000:00:11.6[C] -> GSI 22 (level, low) -> IRQ 19 [ 37.466042] PCI: Setting latency timer of device 0000:00:11.6 to 64 [ 37.969841] ACPI: PCI interrupt for device 0000:00:11.6 disabled [ 37.969852] VIA 82xx Modem: probe of 0000:00:11.6 failed with error -13 The PCI slot 00:11.6 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. === Finished modem firmware and bootup diagnostics section. === === Next deducing cogent software === PCIbus=00:11.6 00:11.6 Communication controller: VIA Technologies, Inc. AC'97 Modem Controller (rev 80) Flags: medium devsel, IRQ 19 I/O ports at e500 [size=256] Capabilities: <access denied> Modem not detected though HDA card diagnostics A modem was not detected among the PCI devices: ------------------------------------------------ 00:0f.0 IDE interface: VIA Technologies, Inc. VT82C586A/B/VT82C686/A/B/VT823x/A/C PIPC Bus Master IDE (rev 06) 00:11.5 Multimedia audio controller: VIA Technologies, Inc. VT8233/A/8235/8237 AC97 Audio Controller (rev 60) 00:11.6 Communication controller: VIA Technologies, Inc. AC'97 Modem Controller (rev 80) 00:12.0 Ethernet controller: VIA Technologies, Inc. VT6102 [Rhine-II] (rev 78) 01:00.0 VGA compatible controller: ATI Technologies Inc RV280 [Radeon 9200 SE] (rev 01) 01:00.1 Display controller: ATI Technologies Inc RV280 [Radeon 9200 SE] (Secondary) (rev 01) ------------------------------------------------ with USB and bridge devices not displayed. If your modem is connected by an external serial cable, or mounted internally on an ISA card, scanModem would not access it. Try with Root permission $ sudo wvdialconf /etc/wvdial.conf to detect these modem types and some USB modems. If the detection is successful, read the wvdial.txt . Edit the /etc/wvdial.conf with Root permission: sudo gedit /etc/wvdial.conf will be able to dial out with Root permission: sudo wvdial Many modems for which scanModem fails have Conexant chips. From http://www.linuxant.com/drivers/modemident.php get the ListModem tool, which will report Conexant chipset modems If the above tests fail, please provide any independent information available on your modem. If an alternative boot into Microsoft windows can be done, do mouse clicks on: Start > Settings > Control Panel > Classical View (for Window XP) > System > Hardware > Device Manager > Modems > Click on the + > Modem. Double click to expand the graphic. Manufacturer information may be displayed. For example, CXT stands for Conexant. Click the Diagnostics Tab. Record any hardware ID or vendor and device information. Next do the Query Modem and record the ATI specifications displayed such as: ATI3 - Agere SoftModem Version 2.1.22 ATI5 - 2.1.22, AMR Intel MB, AC97 ID:SIL REV:0x27 Try to identify the modem setup file, with name perhaps MODEM.INF. If may contain chipset Vendor informaton. Checking for audio+modem support in /proc/asound/pcm 00-01: VIA 8237 : VIA 8237 : playback 1 : capture 1 00-00: VIA 8237 : VIA 8237 : playback 4 : capture 1 For candidate modem in PCI bus: 00:11.6 Class 0780: 1106:3068 Communication controller: VIA Technologies, Inc. AC'97 Modem Controller Primary PCI_id 1106:3068 Subsystem PCI_id none Softmodem codec or Vendor from diagnostics: from Archives: Lacking a dsp (digital signal processing) chip, the modem is a software intensive or "softmodem" type. Its primary controller manages the traffic with the CPU. But the software needed is specified in the Subsystem. ----------------------------------------- Support type needed or chipset: Support can likely be achieved through two mutually exclusive alternatives: 1) The hsfmodem software for Conexant chipset modems: Read Conexant.txt The following ALSA alternative CANNOT work with Conexant modems. 2) An ALSA modem driver plus slmodemd. Read Smartlink.txt for details, and to test get the package SLMODEMD.gcc4.1.tar.gz from: http://linmodems.technion.ac.il/packages/smartlink/ Already loaded into the kernel is snd-via82xx-modem and audio drivers it depends on, displayed by: lsmod | grep snd_via82xx_modem Module Size Used by ------------------------------------- snd_via82xx_modem 16008 0 snd_ac97_codec 98336 2 snd_via82xx_modem,snd_via82xx snd_pcm 79876 4 snd_via82xx_modem,snd_via82xx,snd_ac97_codec,snd_pcm_oss snd 54020 14 snd_via82xx_modem,snd_seq_oss,snd_via82xx,snd_ac97_codec,snd_pcm_oss,snd_mixer_oss,snd_pcm,snd_mpu401_uart,snd_seq,snd_timer,snd_rawmidi,snd_seq_device snd_page_alloc 10888 3 snd_via82xx_modem,snd_via82xx,snd_pcm scanModem could not identify the Support Type needed from diagnosics or archives. If an alternative boot into Microsoft windows can be done, do mouse clicks on: Start > Settings > Control Panel > Classical View (for Window XP) > System > Hardware > Device Manager > Modems > Click on the + > Modem. Double click to expand the graphic. Manufacturer information may be displayed. For example, CXT stands for Conexant. Click the Diagnostics Tab. Record any hardware ID or vendor and device information. Next do the Query Modem and record the ATI specifications displayed such as: ATI3 - Agere SoftModem Version 2.1.22 ATI5 - 2.1.22, AMR Intel MB, AC97 ID:SIL REV:0x27 Try to identify the modem setup file, with name perhaps MODEM.INF. If may contain chipset Vendor informaton. For owners of a Dell PCs with Conexant HSF modems, a driver source package with full speed enabled is available, but requires driver compiling. Read Conexant.txt Read Conexant.txt Writing Conexant.txt Writing Smartlink.txt ============ end Smartlink section ===================== Completed candidate modem analyses. The base of the UDEV device file system is: /dev/.udev Versions adequately match for the compiler installed: 4.1.2 and the compiler used in kernel assembly: 4.1.2 Minimal compiling resources appear complete: make utility - /usr/bin/make Compiler version 4.1 linuc_headers base folder /lib/modules/2.6.20-15-generic/build However some compilations and executable functions may need additional files, in the FileNames.h (so called kernel "h"eaders) collection installed in /usr/include/ . For martian_modem, additional required packages are libc6-dev (and for Debian/Ubuntu, linux-libc-dev). The also required headers of package libc6 are commonly installed by default. If a driver compilation files with message including some lack of some FileName.h (stdio.h for example. Some additional kernel-header files need installation to /usr/include. For Debian/Ubuntu related distributions, run the following command to display the needed package list: $ sudo apt-get -s install linux-kernel-devel While some of the files may be on the install CD, others may have to be found through http://packages.ubuntu.com For Ubuntu Feisty, additional packages required were: libc6-dev linux-libc-dev available through http://packages.ubuntu.com/ , if not on the install CD. Such packages may have different names for other Linux distributions. Try installing just the libc6-dev, then test the compile again. Checking pppd properties: -rwsr-xr-- 1 root dip 269224 2007-04-05 05:41 /usr/sbin/pppd In case of an "error 17" "serial loopback" problem, see: http://phep2.technion.ac.il/linmodems/archive-sixth/msg02637.html To enable dialout without Root permission do: $ su - root (not for Ubuntu) sudo chmod a+x /usr/sbin/pppd or under Ubuntu related Linuxes sudo chmod a+x /usr/sbin/pppd Checking settings of: /etc/ppp/options asyncmap 0 noauth crtscts lock hide-password modem proxyarp lcp-echo-interval 30 lcp-echo-failure 4 noipx In case of a message like: Warning: Could not modify /etc/ppp/pap-secrets: Permission denied see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html Read Modem/YourSystem.txt concerning other COMM channels: eth0 eth0:avah Which can interfere with Browser naviagation. Don't worry about the following, it is for the experts should trouble shooting be necessary. ========================================================== Checking for modem support lines: -------------------------------------- /device/modem symbolic link: slmodemd created symbolic link /dev/ttySL0: Within /etc/udev/ files: Within /etc/modprobe.conf files: /etc/modprobe.d/alsa-base:options snd-atiixp-modem index=-2 /etc/modprobe.d/alsa-base:options snd-via82xx-modem index=-2 /etc/modprobe.d/blacklist-modem:# Uncomment these entries in order to blacklist unwanted modem drivers /etc/modprobe.d/blacklist-modem:# blacklist snd-atiixp-modem /etc/modprobe.d/blacklist-modem:# blacklist snd-via82xx-modem Within any ancient /etc/devfs files: Within ancient kernel 2.4.n /etc/module.conf files: --------- end modem support lines --------