Hi there. My modem is a Motorola SM56 data+fax modem and I'm running Ubuntu Feisty. I'm having trouble figuring out what to do next. I tried following the instructions regarding the compiling of drivers, but that ended badly. I think the files I used were for a much older kernel or for the wrong chipset. The links to Motorola sites on Linmodem go to pages which only have windows drivers. On the Linmodem packages site, where the old motorola .rpm packages are, I read that kernel 2.6 packages were available, but I couldn't find them. I've read about using alien to convert the old .rpm's to .deb but I get the feeling that it won't work with the old kernel. I'm fairly new at this and really need help. Thank you David Dallas ---------------------------------------------------------------------------- -- Only plain text email is forwarded by the DISCUSS@xxxxxxxxxxxxx List Server. Do use the following as the email Subject Line: SomeName, YourCountry kernel 2.6.20-15-386 This will alert cogent experts, and distinguish cases in the Archives. YourCountry will enable Country Code guidance. Occassionally responses are blocked by an Internet Provider mail filters. So in a day, also check the Archived responses at http://www.linmodems.org . Local Linux experts can be found through: http://www.linux.org/groups/index.html -------------------------- System information ---------------------------- CPU=i686, Linux version 2.6.20-15-386 (root@palmer) (gcc version 4.1.2 (Ubuntu 4.1.2-0ubuntu4)) #2 Sun Apr 15 07:34:00 UTC 2007 scanModem update of: 2007_August_28 There are no blacklisted modem drivers in /etc/modprobe* files USB modem not detected by lsusb Several modems are supported by drivers with ALSA, the Advanced Linux Sound Architecture software. Copying ALSA diagnostics to Modem/ALSAroot.tgz ALSAversion = 1.0.13 Modem or candidate host audio card have firmware information and diagnostics: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:0a.0 1057:3052 1631:3034 Modem: Motorola Unknown device 3052 Modem interrupt assignment and sharing: 18: 1549 IO-APIC-fasteoi HDA Intel --- Bootup diagnostics for card in PCI slot 00:0a.0 ---- [ 23.375467] ACPI: PCI Interrupt 0000:00:0a.0[A] -> GSI 17 (level, low) -> IRQ 18 [ 23.375607] 0000:00:0a.0: ttyS0 at I/O 0xf808 (irq = 18) is a 16450 [ 23.375679] 0000:00:0a.0: ttyS1 at I/O 0xf810 (irq = 18) is a 8250 [ 23.375751] 0000:00:0a.0: ttyS2 at I/O 0xf818 (irq = 18) is a 16450 [ 23.375823] 0000:00:0a.0: ttyS3 at I/O 0xf820 (irq = 18) is a 8250 [ 23.375853] Couldn't register serial port 0000:00:0a.0: -28 PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 80:01.0 1106:3288 1631:e028 Audio device: VIA Technologies, Inc. VIA High Definition Audio Controller Modem interrupt assignment and sharing: 18: 1549 IO-APIC-fasteoi HDA Intel --- Bootup diagnostics for card in PCI slot 80:01.0 ---- [ 40.661154] ACPI: PCI Interrupt 0000:80:01.0[A] -> GSI 17 (level, low) -> IRQ 18 [ 40.661168] PCI: Setting latency timer of device 0000:80:01.0 to 64 === Finished modem firmware and bootup diagnostics section. === === Next deducing cogent software === 1106:3288 is a High Definition Audio card, possibly hosting a soft modem. ---ALSA bootup diagnostics --- and a NEW HDA softmodem controller. CodecFiles not found The NotDetermined is not supported by this kernel.