Only plain text email is forwarded by the DISCUSS@xxxxxxxxxxxxx List Server. Do use the following as the email Subject Line: SomeName, YourCountry kernel 2.6.20-15-generic This will alert cogent experts, and distinguish cases in the Archives. YourCountry will enable Country Code guidance. Occassionally responses are blocked by an Internet Provider mail filters. So in a day, also check the Archived responses at http://www.linmodems.org . Local Linux experts can be found through: http://www.linux.org/groups/index.html -------------------------- System information ---------------------------- CPU=i686, Linux version 2.6.20-15-generic (root@palmer) (gcc version 4.1.2 (Ubuntu 4.1.2-0ubuntu4)) #2 SMP Sun Apr 15 07:36:31 UTC 2007 scanModem update of: 2007_Sept_07 There are no blacklisted modem drivers in /etc/modprobe* files USB modem not detected by lsusb Several modems are supported by drivers with ALSA, the Advanced Linux Sound Architecture software. Copying ALSA diagnostics to Modem/ALSAroot.tgz ALSAversion = 1.0.13 Modem or candidate host audio card have firmware information and diagnostics: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:1e.3 8086:266d 1179:0001 Modem: Intel Corporation 82801FB/FBM/FR/FW/FRW Modem interrupt assignment and sharing: 19: 3 IO-APIC-fasteoi ohci1394 --- Bootup diagnostics for card in PCI slot 00:1e.3 ---- [ 15.945202] PCI: Enabling device 0000:00:1e.3 (0000 -> 0001) [ 15.945213] ACPI: PCI Interrupt 0000:00:1e.3[B] -> GSI 20 (level, low) -> IRQ 19 [ 15.945220] ACPI: PCI interrupt for device 0000:00:1e.3 disabled The PCI slot 00:1e.3 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. === Finished modem firmware and bootup diagnostics section. === === Next deducing cogent software === Modem not detected though HDA card diagnostics