looking for a tool to support me in solving problems

["Sebastian Reitenbach" <itlistuser@xxxxxxxxxxx>]

Hi list, 

I am looking for a tool to support me in solving problems. I have something in 
mind working like the Windows help wizard, or an expert system, asking the 
operator a lot of questions to find the root cause of the problem, then in the 
end, present possible solutions to fix the problem. the 
questions/procedures/solutions shall be freely configurable.

Does there exist something like this for kde? any hint appreciated.

kind regards
Sebastian

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