I don’t have time to help in details but I have seen the backend database used changing causing the new Cyrus to not understand the old files. Eg from BDB to GDBM -- Simon Loader > On 8 Sep 2021, at 11:38, Michael Menge <michael.menge@xxxxxxxxxxxxxxxxxxxx> wrote: > > Hi, > > > Quoting bsh@xxxxxxxxxxx: > >> Hello all, >> I'd like to ask for some help. >> Once again I failed and trusted Ubuntu to upgrade the system from 18.04 to 20.04, and as it did before a few times already, it f#&ed up Cyrus again... Dunno why they can't do it properly... >> Only after that did I read a bit about the upgrade process... Too late I guess. >> Anyway, I have a kinda "test" system with only one mailbox on it and a shared folder with nothing in it. After the upgrade, all the mail was gone, user's mailbox seemed empty but I still saw the shared folder. But the files are still there in the mailbox with all the folder structure and everything (so in the worst case I can just re-import them through a client or something). I did try a "reconstruct -V max" and update quotas and update ACLs, to no avail. I can not see anything under that mailbox. But I can see the structure through Webmin for example. >> Is there a way to fix this mess or should I just delete the mailbox and re-import the mail into it? > > i suspect that cyrus is looking for the mails at the wrong place. > Cyrus stores the list of mailboxes in the mailboxes.db. > But the information where the metadata files and mails for each mailbox > is stored is controlled by multiple options in the configuration (imapd.conf) > If i remember correctly some default values changed from 2.5.x to 3.0.x > > Cyrus logs errors (journald, syslog) if files are "missing". > With these error messages you would be able to see where cyrus is looking > for the files and compare it to the place the files are on the file system. > > This should give you/us some hints which config option needs to be set. > > Re-importing the Mails is an option that I would only use if all > other possible solutions are exhausted. It would be easy for the > few mailboxes on the test system but would not be feasible for the > production system. > >> The problem is, I have another server with the exact same configuration and that has a lot of mail on it, and that too needs to be upgraded at some point. I'd like to avoid this there if possible. >> Thanks for any help. > > that is why having a test system and upgrading it first is a very good idea. > I am confident that we can help you figure out what went wrong. > > >> PS: I'm not at all knowledgeable about Cyrus. Bear with me. :) > > We all started with little knowledge about cyrus. > > -------------------------------------------------------------------------------- > Michael Menge Tel.: (49) 7071 / 29-70316 > Universität Tübingen Fax.: (49) 7071 / 29-5912 > Zentrum für Datenverarbeitung mail: michael.menge@xxxxxxxxxxxxxxxxxxxx > Wächterstraße 76 > 72074 Tübingen > ------------------------------------------ Cyrus: Info Permalink: https://cyrus.topicbox.com/groups/info/T7418fd5d15878e02-M8d768c5be26790f35cec81c8 Delivery options: https://cyrus.topicbox.com/groups/info/subscription
