Hi,
Quoting Patrick Boutilier via Info-cyrus <info-cyrus@xxxxxxxxxxxxxxxxxxxx>:
On 12/14/2015 06:25 AM, Marcus Schopen via Info-cyrus wrote:
Am Freitag, den 11.12.2015, 19:10 +0100 schrieb Marcus Schopen via
Info-cyrus:
Hi,
I have a problem with a single mailbox. The user's Outlook crashed and
since then the sync_client is running wild on this user account and
produces high load on the master. I stopped sync_client on master side
for the moment.
When I try to sync the user by hand
/bin/su - cyrus -c "/usr/lib/cyrus/bin/sync_client -S replicaserver -v
-u testuser
I do get the following error.
Dec 11 17:54:48 master cyrus/sync_client[22727]: RENAME received NO
response: Operation is not supported on mailbox
Dec 11 17:54:48 master cyrus/sync_client[22727]: do_folders(): failed to
rename: user.elsa-secgen -> user.testuser.Archives.Gesch&AOQ-ftsjahr
2014-15.25-Jahr-Feier
Dec 11 17:54:48 master cyrus/sync_client[22727]: IOERROR: The remote
Server(s) denied the operation
Dec 11 17:54:48 master cyrus/sync_client[22727]: Error in
do_user(testuser): bailing out!
Comparing master and slave on filesystem I do see the subfolder
"25-Jahr-Feier" in "user.testuser.Archives.Gesch&AOQ-ftsjahr 2014-15.",
but only on master but not on slave side. And why does sync_client want
to rename and where does it get this order from?
I can login into the users' mailbox on master side and new message are
shown in the INBOX.
How can I fix it?
Should I try a "reconstruct -r user.testuser" on master and slave or
just on slave? (do I have to shutdown cyrus for a reconstruct -r on a
user box?)
Or can I delete the complete mailbox on slave side start an "sync_client
-S replicaserver -v -u testuser"?
Thanks for helping
Marcus
I did a reconstruct on the replica whichs runs through on the 12 GB
mailbox ot the user within a second (too fast?).
/bin/su - cyrus -c "/usr/lib/cyrus/bin/reconstruct -r user.testuser"
A following sync ended up with the same error:
/bin/su - cyrus -c "/usr/lib/cyrus/bin/sync_client -S replicaserver -v
-u testuser
Any ideas?
No, but this seems weird. Was this user ever renamed?
user.elsa-secgen -> user.testuser.Archives.Gesch&AOQ-ftsjahr
Cyrus uses the folder "Unique ID" for syncronisation. If this "Unique
ID" is NOT unique
it will confuse syncronisation.
Ciao
Marcus
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