On 12/11/15 14:18, Sebastian Hagedorn via Info-cyrus wrote:
Hi,
we've always had more problems with users of Outlook than other clients,
but in recent days they have become much graver. A number of users have
lost mail in a way that we couldn't recover, even though we are using
expunge_mode: delayed. There seems to be some correlation to this
upgrade from Microsoft:
<https://support.microsoft.com/en-us/kb/3114349>
However, details are vague. There seem to be two types of problems:
As others pointed out, OL and IMAP never put up with each other well and
2013 is a lot worse than earlier versions, to the point it's not usable.
Troubles I've encountered include:
_ inability to choose folders for Sent mail, Drafts, etc...;
_ as a cool addition to the above, if you add an account which already
has a Sent mail folder which is not called exactly "Sent", the new
"Sent" folder will be "This computer only";
_ on some installations, long delays (tens of minutes) before mail
starts arriving after the program is launched;
_ hours of no mail arriving (not even pushing the fetch button or
restarting the program); of course new mail is on the server and it will
suddenly start downloading again for no reason;
_ creating folders usually work (provided their name is legal), but
sometimes they won't show up until a restart;
_ folders with a legal name often fail to be created: either no error
message is produced or the folder is created only locally (without any
further sync);
_ creating folders with unallowed characters fails on the server, but
not on the client and won't be synchronized thereafter; if you are
lucky, "This computer only" is appended to the name, so you know, but
don't count on this too much;
_ moving messages into a folder works most of the time, but you might
see the folder full, then suddenly empty, then possibly filling up again
after a restart;
_ legal renaming of folders might work or not; again no error, but it
might succeed locally (and stop uploading messages);
_ ability to rename "Other Users" or "Other Users.mailbox": of course
this will fail on the server, but no indication of that is given;
instead any subfolder will stop uploading new messages to the server
(hope I don't need to describe the risks of this!);
_ frequent corruption of .pst/.ost files or whatever else, so you need
to recreate the profile (but this was also true in 2007 and 2010);
_ mail disappearing for no reason (*) and if you are lucky it had been
pushed to the server, so you have backups.
(*) I might think user1 accidentally hit the Delete button, I might
think user2 somehow delete its mail by mistake, but when user3, 4, 5,
etc... call and tell me the same thing...
I agree with Andre': such an aggravation over previous versions can only
be intentional (to help selling Exchange).
In any case bottom line is: either drop OutLook or Cyrus.
bye
av.
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