Re: Sync_client fails after upgrade 2.3.16 to 2.4.4

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Dear Bron

Here is what is in the syncserver at the same time - note USER1 matches the prior info for the sync_client.

Nov 27 14:22:03 proxy syncserver[18772]: Deleted mailbox DELETED.user.USERX.drafts.49A9E880
Nov 27 14:22:03 proxy syncserver[18772]: Deleted mailbox DELETED.user.USERX.sent.49A9E885
Nov 27 14:22:37 proxy syncserver[18772]: login: brooks.civeng.adelaide.edu.au [129.127.16.1] cyrus DIGEST-MD5 User logged in
Nov 27 14:24:43 proxy syncserver[18772]: login: brooks.civeng.adelaide.edu.au [129.127.16.1] cyrus DIGEST-MD5 User logged in
Nov 27 14:24:45 proxy syncserver[18772]: Repacking mailbox user.USERY
Nov 27 14:25:06 proxy syncserver[18772]: skiplist: checkpointed /maildata/imap/user/m/USERZ.seen (3 records, 400 bytes) in 0 seconds
Nov 27 14:25:24 proxy syncserver[18772]: login: brooks.civeng.adelaide.edu.au [129.127.16.1] cyrus DIGEST-MD5 User logged in
Nov 27 14:29:09 proxy syncserver[18772]: skiplist: checkpointed /maildata/imap/user/m/USERY.seen (4 records, 424 bytes) in 0 seconds
Nov 27 14:29:54 proxy syncserver[18772]: skiplist: checkpointed /maildata/imap/user/l/USERA.seen (5 records, 500 bytes) in 0 seconds
Nov 27 14:30:00 proxy syncserver[18772]: login: brooks.civeng.adelaide.edu.au [129.127.16.1] cyrus DIGEST-MD5 User logged in
Nov 27 14:30:08 proxy syncserver[18785]: login: brooks.civeng.adelaide.edu.au [129.127.16.1] cyrus DIGEST-MD5 User logged in
Nov 27 14:35:05 proxy syncserver[18772]: login: brooks.civeng.adelaide.edu.au [129.127.16.1] cyrus DIGEST-MD5 User logged in
Nov 27 14:35:13 proxy syncserver[18785]: login: brooks.civeng.adelaide.edu.au [129.127.16.1] cyrus DIGEST-MD5 User logged in
Nov 27 14:38:08 proxy syncserver[18772]: skiplist: checkpointed /maildata/imap/user/c/USER1.seen (19 records, 2820 bytes) in 0 seconds
Nov 27 14:39:18 proxy syncserver[18772]: login: brooks.civeng.adelaide.edu.au [129.127.16.1] cyrus DIGEST-MD5 User logged in
Nov 27 14:39:42 proxy syncserver[18785]: login: brooks.civeng.adelaide.edu.au [129.127.16.1] cyrus DIGEST-MD5 User logged in
Nov 27 14:39:43 proxy syncserver[18785]: Repacking mailbox user.USERA
Nov 27 14:39:51 proxy syncserver[18785]: Index upgrade: DELETED.user.USERA.drafts.49A9E61A (10 -> 12)
Nov 27 14:39:51 proxy syncserver[18785]: Index upgrade: DELETED.user.USERA.sent.49A9E623 (10 -> 12)
Nov 27 14:39:51 proxy syncserver[18785]: Index upgrade: DELETED.user.USERA.trash.49A9E61F (10 -> 12)
Nov 27 14:39:51 proxy syncserver[18785]: skiplist: checkpointed /maildata/imap/user/s/USERA.seen (28 records, 2188 bytes) in 0 seconds
Nov 27 14:39:51 proxy syncserver[18785]: Deleted mailbox DELETED.user.USERA.drafts.49A9E61A
Nov 27 14:39:51 proxy syncserver[18785]: Deleted mailbox DELETED.user.USERA.sent.49A9E623
Nov 27 14:39:51 proxy syncserver[18785]: Deleted mailbox DELETED.user.USERA.trash.49A9E61F
Nov 27 14:40:00 proxy syncserver[18772]: login: brooks.civeng.adelaide.edu.au [129.127.16.1] cyrus DIGEST-MD5 User logged in
Nov 27 14:40:08 proxy syncserver[18785]: login: brooks.civeng.adelaide.edu.au [129.127.16.1] cyrus DIGEST-MD5 User logged in
Nov 27 14:42:24 proxy syncserver[18788]: login: brooks.civeng.adelaide.edu.au [129.127.16.1] cyrus DIGEST-MD5 User logged in
Nov 27 14:45:00 proxy syncserver[18790]: login: brooks.civeng.adelaide.edu.au [129.127.16.1] cyrus DIGEST-MD5 User logged in
Nov 27 14:45:01 proxy syncserver[18790]: skiplist: checkpointed /maildata/imap/user/s/USERB.seen (50 records, 3968 bytes) in 0 seconds
Nov 27 14:45:03 proxy syncserver[18790]: Index upgrade: DELETED.user.USERD.drafts.49A9E7F0 (10 -> 12)
Nov 27 14:45:03 proxy syncserver[18790]: Index upgrade: DELETED.user.USERD.sent.49A9E7E7 (10 -> 12)
Nov 27 14:45:03 proxy syncserver[18790]: Index upgrade: DELETED.user.USERD.trash.49A9E7E2 (10 -> 12)

I did a full reconstruct on sync_client & syncserver after reverting back to 2.3.16 - going OK.

The reason I wanted to install 2.4.4 was that a user was getting Thunderbird (IMAP) to freeze and I suspect it was due to a locking problem - the user is a PA to Head of School with about 9,800 email in INBOX. No other users have the problem or have reported a similar problem.


Thanks
Stephen Carr


Bron Gondwana wrote: 
On Mon, Nov 29, 2010 at 10:25:46AM +1030, Stephen Carr wrote:
  
Nov 27 14:40:03 brooks reconstruct[9639]: user.USER1.Conny.EHPS.EHPS Council: updating sync_crc 00000000 => 585A4403
Nov 27 14:40:09 brooks sync_client[9652]: MAILBOX received NO response: IMAP_MAILBOX_CRC Checksum Failure
Nov 27 14:40:09 brooks sync_client[9652]: CRC failure on sync for user.USER1.Conny.EHPS.Finance Committee, trying full update
Nov 27 14:40:09 brooks sync_client[9652]: MAILBOX received NO response: IMAP_MAILBOX_CRC Checksum Failure
Nov 27 14:40:09 brooks sync_client[9652]: do_folders(): update failed: user.USER1.Conny.EHPS.Finance Committee 'Mailbox format corruption detected'
Nov 27 14:40:09 brooks sync_client[9652]: MAILBOX received NO response: IMAP_MAILBOX_CRC Checksum Failure
Nov 27 14:40:09 brooks sync_client[9652]: CRC failure on sync for user.USER1.Conny.EHPS.Finance Committee, trying full update
Nov 27 14:40:09 brooks sync_client[9652]: MAILBOX received NO response: IMAP_MAILBOX_CRC Checksum Failure
Nov 27 14:40:09 brooks sync_client[9652]: CRC failure on sync for user.USER1.Conny.EHPS.Strawberry Fair, trying full update
Nov 27 14:40:10 brooks sync_client[9652]: MAILBOX received NO response: IMAP_MAILBOX_CRC Checksum Failure
Nov 27 14:40:10 brooks sync_client[9652]: do_folders(): update failed: user.USER1.Conny.EHPS.Strawberry Fair 'Mailbox format corruption detected'
Nov 27 14:40:10 brooks sync_client[9652]: IOERROR: Mailbox format corruption detected
Nov 27 14:40:10 brooks sync_client[9652]: Error in do_sync(): bailing out! Mailbox format corruption detected
Nov 27 14:40:10 brooks sync_client[9652]: Processing sync log file /common/imap/sync/log-9651 failed: Mailbox format corruption detected
Nov 27 14:40:10 brooks sync_client[9651]: process 9652 exited, status 1 
    

Can you tell me what the replica was saying in its syslog?

It's probably too late to ask you to enable telemetry logging
for the replication user so we can see what's going across
the wire!

Bron.

  

-- 
Stephen Carr
School of Civil, Environmental & Mining Engineering
The University of Adelaide
Adelaide, South Australia, 5005
Australia
Tel +618-8303-4313
Fax +618-8303-4359

Email sgcarr@xxxxxxxxxxxxxxxxxxxxxx

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