Sync_client fails after upgrade 2.3.16 to 2.4.4

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Dear All

I attempted to upgrade Cyrus- IMAP from 2.3.16 to 2.4.4 but encountered major errors with the replication process and had to revert to 2.3.16

The sync_client and syncserver were both upgraded at the same time.

I did a full reconstruct of both sync_client and syncserver.

Errors were of the type

Nov 27 14:40:09 brooks sync_client[9652]: CRC failure on sync for user.USER1.Conny.EHPS.Strawberry Fair, trying full update Nov 27 14:40:10 brooks sync_client[9652]: MAILBOX received NO response: IMAP_MAILBOX_CRC Checksum Failure Nov 27 14:40:10 brooks sync_client[9652]: do_folders(): update failed: user.USER1.Conny.EHPS.Strawberry Fair 'Mailbox format corruption detected' Nov 27 14:40:10 brooks sync_client[9652]: IOERROR: Mailbox format corruption detected Nov 27 14:40:10 brooks sync_client[9652]: Error in do_sync(): bailing out! Mailbox format corruption detected Nov 27 14:40:10 brooks sync_client[9652]: Processing sync log file /common/imap/sync/log-9651 failed: Mailbox format corruption detected
Nov 27 14:40:10 brooks sync_client[9651]: process 9652 exited, status 1

So I would run reconstruct -s user.USER1 and then restart the sync_client but the error would occur on another mailbox of the same user.

The errors were occurring on multiple user mailboxes - the one characteristic I noticed the errors were not on the INBOX but sub folders but not all of them.

After about 2 hours I gave up and reverted both client and server to 2.3.16.

See the attached file for more details.

Regards
Stephen Carr

--
Stephen Carr
School of Civil, Environmental & Mining Engineering
The University of Adelaide
Adelaide, South Australia, 5005
Australia
Tel +618-8303-4313
Fax +618-8303-4359

Email sgcarr@xxxxxxxxxxxxxxxxxxxxxx

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Nov 27 14:40:03 brooks reconstruct[9639]: user.USER1.Conny.EHPS.EHPS Council: updating sync_crc 00000000 => 585A4403
Nov 27 14:40:09 brooks sync_client[9652]: MAILBOX received NO response: IMAP_MAILBOX_CRC Checksum Failure
Nov 27 14:40:09 brooks sync_client[9652]: CRC failure on sync for user.USER1.Conny.EHPS.Finance Committee, trying full update
Nov 27 14:40:09 brooks sync_client[9652]: MAILBOX received NO response: IMAP_MAILBOX_CRC Checksum Failure
Nov 27 14:40:09 brooks sync_client[9652]: do_folders(): update failed: user.USER1.Conny.EHPS.Finance Committee 'Mailbox format corruption detected'
Nov 27 14:40:09 brooks sync_client[9652]: MAILBOX received NO response: IMAP_MAILBOX_CRC Checksum Failure
Nov 27 14:40:09 brooks sync_client[9652]: CRC failure on sync for user.USER1.Conny.EHPS.Finance Committee, trying full update
Nov 27 14:40:09 brooks sync_client[9652]: MAILBOX received NO response: IMAP_MAILBOX_CRC Checksum Failure
Nov 27 14:40:09 brooks sync_client[9652]: CRC failure on sync for user.USER1.Conny.EHPS.Strawberry Fair, trying full update
Nov 27 14:40:10 brooks sync_client[9652]: MAILBOX received NO response: IMAP_MAILBOX_CRC Checksum Failure
Nov 27 14:40:10 brooks sync_client[9652]: do_folders(): update failed: user.USER1.Conny.EHPS.Strawberry Fair 'Mailbox format corruption detected'
Nov 27 14:40:10 brooks sync_client[9652]: IOERROR: Mailbox format corruption detected
Nov 27 14:40:10 brooks sync_client[9652]: Error in do_sync(): bailing out! Mailbox format corruption detected
Nov 27 14:40:10 brooks sync_client[9652]: Processing sync log file /common/imap/sync/log-9651 failed: Mailbox format corruption detected
Nov 27 14:40:10 brooks sync_client[9651]: process 9652 exited, status 1 


cat /common/imap/sync/log-9651

MAILBOX user.USER1
MAILBOX user.USER1.Conny
MAILBOX user.USER1.Conny.CFS
MAILBOX user.USER1.Conny.Chariot
MAILBOX user.USER1.Conny.Dany
MAILBOX user.USER2
MAILBOX user.USER1.Conny.EHPS
MAILBOX user.USER2
MAILBOX "user.USER1.Conny.EHPS.EHPS Council"
MAILBOX "user.USER1.Conny.EHPS.Finance Committee"
MAILBOX "user.USER1.Conny.EHPS.Strawberry Fair"
MAILBOX user.USER1.Conny.Hans
MAILBOX user.USER1.Conny.RAA
MAILBOX user.USER1.Drafts
MAILBOX "user.USER1.Educational Note"
MAILBOX "user.USER1.Invoice requests"
MAILBOX user.USER1.MechEng
MAILBOX user.USER1.Sent
MAILBOX user.USER1.Trash
MAILBOX user.USER1.Trash.ham
MAILBOX user.USER1.eWater
MAILBOX user.USER1.ham
MAILBOX user.USER1.quarantine
MAILBOX user.USER1.spam


Run reconstruct -s
Restart sync_client

Nov 27 14:40:02 brooks reconstruct[9639]: reconstructing user.USER1
Nov 27 14:40:02 brooks reconstruct[9639]: reconstructing user.USER1.Conny
Nov 27 14:40:03 brooks reconstruct[9639]: reconstructing user.USER1.Conny.CFS
Nov 27 14:40:03 brooks reconstruct[9639]: reconstructing user.USER1.Conny.Chariot
Nov 27 14:40:03 brooks reconstruct[9639]: reconstructing user.USER1.Conny.Dany
Nov 27 14:40:03 brooks reconstruct[9639]: reconstructing user.USER1.Conny.EHPS
Nov 27 14:40:03 brooks reconstruct[9639]: reconstructing user.USER1.Conny.EHPS.EHPS Council
Nov 27 14:40:03 brooks reconstruct[9639]: reconstructing user.USER1.Conny.EHPS.Finance Committee
Nov 27 14:40:03 brooks reconstruct[9639]: reconstructing user.USER1.Conny.EHPS.Strawberry Fair
Nov 27 14:40:03 brooks reconstruct[9639]: reconstructing user.USER1.Conny.Hans
Nov 27 14:40:03 brooks reconstruct[9639]: reconstructing user.USER1.Conny.RAA
Nov 27 14:40:03 brooks reconstruct[9639]: reconstructing user.USER1.Drafts
Nov 27 14:40:04 brooks reconstruct[9639]: reconstructing user.USER1.Educational Note
Nov 27 14:40:04 brooks reconstruct[9639]: reconstructing user.USER1.Invoice requests
Nov 27 14:40:04 brooks reconstruct[9639]: reconstructing user.USER1.MechEng
Nov 27 14:40:04 brooks reconstruct[9639]: reconstructing user.USER1.Sent
Nov 27 14:40:04 brooks reconstruct[9639]: reconstructing user.USER1.Trash
Nov 27 14:40:04 brooks reconstruct[9639]: reconstructing user.USER1.Trash.ham
Nov 27 14:40:04 brooks reconstruct[9639]: reconstructing user.USER1.eWater
Nov 27 14:40:04 brooks reconstruct[9639]: reconstructing user.USER1.ham
Nov 27 14:40:04 brooks reconstruct[9639]: reconstructing user.USER1.quarantine
Nov 27 14:40:04 brooks reconstruct[9639]: reconstructing user.USER1.spam
Nov 27 14:40:09 brooks sync_client[9652]: MAILBOX user.USER1
Nov 27 14:40:09 brooks sync_client[9652]: MAILBOX user.USER1.Conny
Nov 27 14:40:09 brooks sync_client[9652]: MAILBOX user.USER1.Conny.CFS
Nov 27 14:40:09 brooks sync_client[9652]: MAILBOX user.USER1.Conny.Chariot
Nov 27 14:40:09 brooks sync_client[9652]: MAILBOX user.USER1.Conny.Dany
Nov 27 14:40:09 brooks sync_client[9652]: MAILBOX user.USER1.Conny.EHPS
Nov 27 14:40:09 brooks sync_client[9652]: MAILBOX user.USER1.Conny.EHPS.EHPS Council
Nov 27 14:40:09 brooks sync_client[9652]: MAILBOX user.USER1.Conny.EHPS.Finance Committee
Nov 27 14:40:09 brooks sync_client[9652]: MAILBOX user.USER1.Conny.EHPS.Strawberry Fair
Nov 27 14:40:09 brooks sync_client[9652]: MAILBOX user.USER1.Conny.Hans
Nov 27 14:40:09 brooks sync_client[9652]: MAILBOX user.USER1.Conny.RAA
Nov 27 14:40:09 brooks sync_client[9652]: MAILBOX user.USER1.Drafts
Nov 27 14:40:09 brooks sync_client[9652]: MAILBOX user.USER1.Educational Note
Nov 27 14:40:09 brooks sync_client[9652]: MAILBOX user.USER1.Invoice requests
Nov 27 14:40:09 brooks sync_client[9652]: MAILBOX user.USER1.MechEng
Nov 27 14:40:09 brooks sync_client[9652]: MAILBOX user.USER1.Sent
Nov 27 14:40:09 brooks sync_client[9652]: MAILBOX user.USER1.Trash
Nov 27 14:40:09 brooks sync_client[9652]: MAILBOX user.USER1.Trash.ham
Nov 27 14:40:09 brooks sync_client[9652]: MAILBOX user.USER1.eWater
Nov 27 14:40:09 brooks sync_client[9652]: MAILBOX user.USER1.ham
Nov 27 14:40:09 brooks sync_client[9652]: MAILBOX user.USER1.quarantine
Nov 27 14:40:09 brooks sync_client[9652]: MAILBOX user.USER1.spam
Nov 27 14:40:09 brooks sync_client[9652]: Repacking mailbox user.USER1.Conny.EHPS.Finance Committee
Nov 27 14:40:09 brooks sync_client[9652]:   Promoting: MAILBOX user.USER1 -> USER USER1
Nov 27 14:40:09 brooks sync_client[9652]:   Promoting: MAILBOX user.USER1.Conny -> USER USER1
Nov 27 14:40:09 brooks sync_client[9652]:   Promoting: MAILBOX user.USER1.Conny.CFS -> USER USER1
Nov 27 14:40:09 brooks sync_client[9652]:   Promoting: MAILBOX user.USER1.Conny.Chariot -> USER USER1
Nov 27 14:40:09 brooks sync_client[9652]:   Promoting: MAILBOX user.USER1.Conny.Dany -> USER USER1
Nov 27 14:40:09 brooks sync_client[9652]:   Promoting: MAILBOX user.USER1.Conny.EHPS -> USER USER1
Nov 27 14:40:09 brooks sync_client[9652]:   Promoting: MAILBOX user.USER1.Conny.EHPS.EHPS Council -> USER USER1
Nov 27 14:40:09 brooks sync_client[9652]:   Promoting: MAILBOX user.USER1.Conny.EHPS.Finance Committee -> USER USER1
Nov 27 14:40:09 brooks sync_client[9652]:   Promoting: MAILBOX user.USER1.Conny.EHPS.Strawberry Fair -> USER USER1
Nov 27 14:40:09 brooks sync_client[9652]:   Promoting: MAILBOX user.USER1.Conny.Hans -> USER USER1
Nov 27 14:40:09 brooks sync_client[9652]:   Promoting: MAILBOX user.USER1.Conny.RAA -> USER USER1
Nov 27 14:40:09 brooks sync_client[9652]:   Promoting: MAILBOX user.USER1.Drafts -> USER USER1
Nov 27 14:40:09 brooks sync_client[9652]:   Promoting: MAILBOX user.USER1.Educational Note -> USER USER1
Nov 27 14:40:09 brooks sync_client[9652]:   Promoting: MAILBOX user.USER1.Invoice requests -> USER USER1
Nov 27 14:40:09 brooks sync_client[9652]:   Promoting: MAILBOX user.USER1.MechEng -> USER USER1
Nov 27 14:40:09 brooks sync_client[9652]:   Promoting: MAILBOX user.USER1.Sent -> USER USER1
Nov 27 14:40:09 brooks sync_client[9652]:   Promoting: MAILBOX user.USER1.Trash -> USER USER1
Nov 27 14:40:09 brooks sync_client[9652]:   Promoting: MAILBOX user.USER1.Trash.ham -> USER USER1
Nov 27 14:40:09 brooks sync_client[9652]:   Promoting: MAILBOX user.USER1.eWater -> USER USER1
Nov 27 14:40:09 brooks sync_client[9652]:   Promoting: MAILBOX user.USER1.ham -> USER USER1
Nov 27 14:40:09 brooks sync_client[9652]:   Promoting: MAILBOX user.USER1.quarantine -> USER USER1
Nov 27 14:40:09 brooks sync_client[9652]:   Promoting: MAILBOX user.USER1.spam -> USER USER1
Nov 27 14:40:09 brooks sync_client[9652]: USER USER1
Nov 27 14:40:10 brooks sync_client[9652]: Repacking mailbox user.USER1.Conny.EHPS.Strawberry Fair
Nov 27 14:40:17 brooks reconstruct[9655]: reconstructing user.USER1
Nov 27 14:40:17 brooks reconstruct[9655]: reconstructing user.USER1.Conny
Nov 27 14:40:17 brooks reconstruct[9655]: reconstructing user.USER1.Conny.CFS
Nov 27 14:40:17 brooks reconstruct[9655]: reconstructing user.USER1.Conny.Chariot
Nov 27 14:40:17 brooks reconstruct[9655]: reconstructing user.USER1.Conny.Dany
Nov 27 14:40:17 brooks reconstruct[9655]: reconstructing user.USER1.Conny.EHPS
Nov 27 14:40:17 brooks reconstruct[9655]: reconstructing user.USER1.Conny.EHPS.EHPS Council
Nov 27 14:40:17 brooks reconstruct[9655]: reconstructing user.USER1.Conny.EHPS.Finance Committee
Nov 27 14:40:17 brooks reconstruct[9655]: reconstructing user.USER1.Conny.EHPS.Strawberry Fair
Nov 27 14:40:17 brooks reconstruct[9655]: reconstructing user.USER1.Conny.Hans
Nov 27 14:40:17 brooks reconstruct[9655]: reconstructing user.USER1.Conny.RAA
Nov 27 14:40:17 brooks reconstruct[9655]: reconstructing user.USER1.Drafts
Nov 27 14:40:17 brooks reconstruct[9655]: reconstructing user.USER1.Educational Note
Nov 27 14:40:18 brooks reconstruct[9655]: reconstructing user.USER1.Invoice requests
Nov 27 14:40:18 brooks reconstruct[9655]: reconstructing user.USER1.MechEng
Nov 27 14:40:18 brooks reconstruct[9655]: reconstructing user.USER1.Sent
Nov 27 14:40:18 brooks reconstruct[9655]: reconstructing user.USER1.Trash
Nov 27 14:40:18 brooks reconstruct[9655]: reconstructing user.USER1.Trash.ham
Nov 27 14:40:18 brooks reconstruct[9655]: reconstructing user.USER1.eWater
Nov 27 14:40:18 brooks reconstruct[9655]: reconstructing user.USER1.ham
Nov 27 14:40:18 brooks reconstruct[9655]: reconstructing user.USER1.quarantine
Nov 27 14:40:18 brooks reconstruct[9655]: reconstructing user.USER1.spam
Nov 27 14:40:43 brooks reconstruct[9658]: reconstructing user.USER1
Nov 27 14:40:43 brooks reconstruct[9658]: reconstructing user.USER1.Conny
Nov 27 14:40:43 brooks reconstruct[9658]: reconstructing user.USER1.Conny.CFS
Nov 27 14:40:43 brooks reconstruct[9658]: reconstructing user.USER1.Conny.Chariot
Nov 27 14:40:43 brooks reconstruct[9658]: reconstructing user.USER1.Conny.Dany
Nov 27 14:40:43 brooks reconstruct[9658]: reconstructing user.USER1.Conny.EHPS
Nov 27 14:40:43 brooks reconstruct[9658]: reconstructing user.USER1.Conny.EHPS.EHPS Council
Nov 27 14:40:43 brooks reconstruct[9658]: reconstructing user.USER1.Conny.EHPS.Finance Committee
Nov 27 14:40:43 brooks reconstruct[9658]: reconstructing user.USER1.Conny.EHPS.Strawberry Fair
Nov 27 14:40:43 brooks reconstruct[9658]: reconstructing user.USER1.Conny.Hans
Nov 27 14:40:43 brooks reconstruct[9658]: reconstructing user.USER1.Conny.RAA
Nov 27 14:40:43 brooks reconstruct[9658]: reconstructing user.USER1.Drafts
Nov 27 14:40:43 brooks reconstruct[9658]: reconstructing user.USER1.Educational Note
Nov 27 14:40:43 brooks reconstruct[9658]: reconstructing user.USER1.Invoice requests
Nov 27 14:40:43 brooks reconstruct[9658]: reconstructing user.USER1.MechEng
Nov 27 14:40:44 brooks reconstruct[9658]: reconstructing user.USER1.Sent
Nov 27 14:40:44 brooks reconstruct[9658]: reconstructing user.USER1.Trash
Nov 27 14:40:44 brooks reconstruct[9658]: reconstructing user.USER1.Trash.ham
Nov 27 14:40:44 brooks reconstruct[9658]: reconstructing user.USER1.eWater
Nov 27 14:40:44 brooks reconstruct[9658]: reconstructing user.USER1.ham
Nov 27 14:40:44 brooks reconstruct[9658]: reconstructing user.USER1.quarantine
Nov 27 14:40:44 brooks reconstruct[9658]: reconstructing user.USER1.spam

Another error after reconstruct -a and restarting sync_client


Nov 27 14:43:04 brooks sync_client[9721]: MAILBOX received NO response: IMAP_MAILBOX_CRC Checksum Failure
Nov 27 14:43:04 brooks sync_client[9721]: CRC failure on sync for user.USER1.Conny.Hans, trying full update
Nov 27 14:43:05 brooks sync_client[9721]: MAILBOX received NO response: IMAP_MAILBOX_CRC Checksum Failure
Nov 27 14:43:05 brooks sync_client[9721]: do_folders(): update failed: user.USER1.Conny.Hans 'Mailbox format corruption detected'
Nov 27 14:43:33 brooks sync_client[9721]: Error in do_sync(): bailing out! Mailbox format corruption detected
Nov 27 14:43:33 brooks sync_client[9721]: Processing sync log file /common/imap/sync/log-9720 failed: Mailbox format corruption detected
Nov 27 14:43:33 brooks sync_client[9720]: process 9721 exited, status 1 
Nov 27 14:43:56 brooks reconstruct[9777]: user.USER1.Conny.Hans: updating sync_crc 00000000 => AE59021D


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