I'm extremely reluctant to wade in here, but nevertheless here I am. > On 3 Sep 2019, at 7:57 am, Keith Moore <moore@xxxxxxxxxxxxxxxxxxxx> wrote: > > It's wrong to dismiss someone's input because of their "tone". It doesn't matter why they have that "tone". It could have been because of current or past abuse, or simply because they're frustrated. Or both. Sometimes the stakes of IETF discussions are high, and sometimes that leads to frustration. Absolutely agreed. > Ignore the tone as much as possible, concentrate on the substance. Absolutely not agreed, for reasons that have been discussed at length. Ignoring bad behaviour is permission to continue it, and changes the culture of the IETF to exclude valuable contributors. It also makes this a toxic environment. > To insist on doing otherwise is an insult to the speaker. That's such an interesting assertion. Why is challenging people to behave better an insult? Cheers, -- Mark Nottingham https://www.mnot.net/