Re: [rfc-i] Soliciting feedback: starting a satisfaction survey for the RFC Production Center and Publisher

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On 1/16/19 7:57 AM, Julian Reschke wrote:
On 2019-01-16 16:21, Heather Flanagan wrote:
Hello community,

In order to get a better sense of how well the RFC Production Center and Publisher are serving the needs of authors, I would like to start sending out a short survey to authors immediately after the publication of their RFC starting on February 1, 2019. Participation in the survey is entirely optional, but the expectation is that requesting feedback immediately after publication will be more effective than the current process of randomly selecting a percentage of authors who have published in the previous year and asking them to recollect what did and did not work for them.

But then there might be authors who would *want* to give feedback, but will not have a new RFC in the next few months. Would you be interested in that feedback, too?

Hi Julian,

I'm always interested in feedback - feel free to send it to me at rse@xxxxxxxxxxxxxx or to the RFC Editor team at rfc-editor@xxxxxxxxxxxxxx, or if you think it is something for community discussion, to rfc-interest@xxxxxxxxxxxxxx. That said, this particular survey is looking for feedback during the publication process, so is targeted specifically at authors at time of publication.

-Heather




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