On 10/16/14 1:03 PM, Warren Kumari wrote: > Attending remotely is hard enough without having to wait for the queue > to drain, by which time your comment has already been made, or is no > longer relevant or similar... "Might already have been made" strikes me as a poor reason to jump the queue. The relevance question would be the same if someone is there in person or not. There's a sort of standard anecdote in library public services about someone waiting in line for the reference librarian, losing patience, calling the reference desk on his mobile, and getting immediate service. It may be better to ask if anybody has anything to add before moving on to the next topic. But, I agree that this is an extremely useful draft. It may or may not be better for the chairs' wiki but either way it's a huge service. Melinda