Re ombudsperson busy-ness: I would expect a flurry of activity due to pent up concern, whether legitimate or not. People will quickly learn what the ombudses and the system are capable of and think is important.
Re ombudsperson busy-ness: I would expect a flurry of activity due to pent up concern, whether legitimate or not. People will quickly learn what the ombudses and the system are capable of and think is important.