Well said, Thomas. > Two concrete suggestions: > > 1) have WGs do the managing role more proactively > 2) mentor authors and others a bit more to encourage them how best to > operate Which I suspect means... 0) have ADs manage/mentor the WG chairs more proactively. Almost certainly a case of "if I had less work to do I would have more time to do the things that would reduce my workload." :-) WG chairs might like to comment, but I suspect that one lunchtime training session every four months does not constitute proactive management. Adrian