Re: Remote Participation Services

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Hi,

some time ago I proposed an experiment associated with moderation in the presence of both remote and local participants (point 2.7 below):


You can find the related IETF mail announcement here:


Just for the logs.

Cheers,

Simon



Il giorno 05/feb/2013, alle ore 17:04, IETF Chair ha scritto:

Please see the attached report on the current status of remote participation in the IETF meeting.  Please notice at the end a call for potential experiments to explore ways that we can improve remote participation.

Russ Housley
IETF Chair

Bob Hinden
IAOC Chair


= = = = = = = = =


Status of Remote Participation Services in the IETF Today

                     Russ Housley
                    1 February 2013

1.  Introduction

  For more than a decade, the IETF has tried to make it easier for
  remote attendees to participate in regular and interim face-to-face
  meetings.  At the same time, some IETF Working Groups (WGs) have
  started to conduct virtual interim meetings.

  The IETF's current remote participation system ("RPS") consists of a
  outbound real-time audio stream for each session carried to remote
  attendees over HTTP, textual multi-user chat carried over XMPP
  (commonly called Jabber), and posting of slides prior to the WG
  session so that they can be downloaded from the IETF web site.

  WebEx and Meetecho are experimentally supported, offering outbound
  real-time audio stream synchronized to the slides for the remote
  participant.  Meetecho displays the Jabber Room on the screen with
  slides, and it can also be used to replay the audio and slides from
  a recording.

  Some WGs also employ ad-hoc tools, such as Skype for two-way audio and
  video conferencing and Etherpad for shared document editing.

2. Regular and Interim IETF Meetings

  Today, it is easy to remotely observe IETF sessions, but it is very
  difficult to participate in discussions.  However, several tools are
  used to accommodate remote participants.  To the greatest extent
  possible, these tools rely on IETF or other open standards, and they
  embrace both IPv4 and IPv6 without network address translation.

2.1. Audio

  Anyone can use a web browser to receive real-time audio of the IETF
  meeting sessions.  The URLs for the audio are announced in advance,
  and the audio recording becomes part of the session proceedings.

  It is quite difficult for a remote participant to have their voice
  heard in the session.  The WebEx and Meetecho systems can accommodate
  this with advance setup and testing.  However, allowing arbitrary
  remote participants to speak does not work well.  Connecting to the
  audio system in the meeting facility is quite problematic.  Further,
  a WG Chair would need sophisticated controls to maintain order if
  arbitrary remote participants were able to speak at any time.
  While WebEx and Meetecho provide some participation management
  features, but integration with in-room participation is needed.

2.2. Video

  In the 1990s as part of the multicast experiment, multicast video was
  made available, but this experiment has ended without evolving into a
  production service.

  As part of a separate experiment, some sessions use Meetecho to make
  video available to anyone with a web browser.  WG Chairs must request
  this coverage.  When Meetecho is used, the URLs are announced in
  advance, and the recording becomes part of the session proceedings.

2.3. Multi-User Chat

  Multi-user chat (MUC) is used both as a remote participation tool as
  well as a communication tool for local attendees, to raise and resolve
  issues without intruding on the presentation.  Each WG has a Jabber
  Room for Multi-User Chat, which employs the XMPP Standards Foundation
  (XSF) XEP-045 specification.  These Jabber Rooms can can be used at
  any time, not just during the IETF meetings.  During the session,
  remote participants that are listening to the audio are able to ask
  questions by typing them in the Jabber Room, and then someone in the
  physical room reads the question at the mic.  This is called
  MUC-to-Mic Relay.  The Jabber Room log becomes part of the session
  proceedings.

2.4. Slide Sharing

  Anyone can use a web browser to fetch the session slides.  WG Chairs
  are responsible for posting the slides prior to the session, and the
  slides (in PDF format) become part of the session proceedings.

  When Meetecho is used, the audio or video is presented in a
  synchronized fashion along with the jabber room and slides.

2.5. Remote Presenter

  When a presenter cannot attend, someone else usually presents their
  slides.  Some WG Chairs have tried remote presentations using WebEx
  and Meetecho.  Neither system is ideal, and the audio can include
  squeals and echos.  Both systems require advance setup and testing.

  The projection of the remote presenter's face as well as their slides
  seems to improve the experience for the people in the room, but we
  have only done this successfully a few times.  An extra projector and
  screen are needed for this to work well.

2.6.  Shared Text Document Editing

  In some sessions, there is an attempt to edit a text document with
  input from the local and remote attendees.  This is most often done
  for minutes and proposed WG charter changes.  Etherpad is the most
  popular tool for this purpose.  There has been no attempt to
  standardize the tools or protocols used for this function.

2.7.  Participant Management

  A typical meeting discussion takes place by people that want to speak
  forming a line at the microphone, and the presenter replies to each
  person in turn.  However, sometimes someone will jump the queue to
  contribute to a particular discussion point.  This mechanism does not
  provide a natural means for including remote participants.  WebEx and
  Meetecho do have a feature for noting a request to speak, but this
  is not visible to in-room participants.  Hence the burden of managing
  remote participation falls to the WG Chair or their designee.

3. Virtual WG Meeting and Leadership Teleconferences

  For a virtual meeting, all participants are remote; there is no
  physical meeting room.  A virtual WG meeting is usually held to tackle
  a very small number of open issues.  Hence, all of the remote
  participation tools must be interactive, permitting any participant to
  contribute.  The primary tool for these meetings is WebEx, in a
  conference-call mode, with no queuing of speakers.  The WG Chair's
  ability to manage discussion becomes challenging as the size of the
  virtual meeting grows.

  The teleconferences held by bodies like the IESG, IAOC, and IAB are
  somewhat like an virtual WG meeting, except they are held more often
  and size of the meeting is constrained.  The fact that all
  participants know each other facilitates the use of a more informal
  process than is typically possible for an open virtual WG meeting.
  Again, all of the participants are remote.

3.1. Audio

  For virtual WG meeting, access is open, as for regular IETF meetings.
  For leadership teleconferences, access is limited to those who are
  invited.  In recent years, WebEx has been used.  WebEx supports
  telephone dial-in as well as VoIP for the audio, although it may not
  be totally aligned with the IETF standards in this area.  Skype and
  similar systems can be used to dial into WebEx.  Sometimes issues with
  an echo take time to resolve, but the quality is generally quite good.

3.2. Video

  So far, there has been no need for video.  When someone accidentally
  turns on the WebEx video, they are asked to turn it off so that
  bandwidth is available for quality audio.

3.3. Multi-User Chat

  A jabber room or the WebEx built-in chat is used among the
  participants.  The scribes often find this useful for capturing
  accurate minutes.

3.4. Slide Sharing

  Slides are often sent by email in advance of the meeting.

  WebEx allows the slides and desktop applications to be viewed by the
  remote participants.  These are controlled by the presenter.  The
  presenter can be shifted from participant to participant as needed.

3.5. Remote Presenter

  WebEx allows the slides to be controlled by the presenter.

3.6.  Shared Text Document Editing

  Some scribes use Etherpad for minutes.  This allows participants to
  review and even correct the minutes as the meeting takes place.

4. Improvements

  The IETF has always used the Internet to do its work, and remote
  participation is no exception.  The IETF wants to improve the tools
  provided in the RPS tools; a better RPS would allow remote IETF
  attendees to participate more effectively.

  The IETF is seeking improvements that allow remote participants to
  more naturally contribute to in-room discussion and allow meeting
  management to integrate local and remote participants into a common
  queue.

  RPS technologies are not yet mature enough to create a production
  service for the IETF, but these technologies are developing rapidly.
  The IETF will be conducting more experiments in order to achieve
  these improvements as early as possible.  To this end, the IAOC is
  soliciting suggestions for experiments.  If you have suggestions for
  experiments, please tell the IAOC:

     (1)  What hardware and software is needed?
     (2)  What people resources are needed in the meeting?
     (3)  What are the expected benefits to the IETF participants?



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                     Simon Pietro Romano
               Universita' di Napoli Federico II
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