The pre-pay is pretty annoying. And the "if you cancel too late, we'll take all your money" *really* annoys me. So much so that I booked on-line, direct with the hotel at a higher rate for a nicer room, but still better than the rate for the alternate hotel. And no-prepay and cancel by 4pm the arrival day or pay one day's room. I hate doing it this way - the IETF doesn't get any credit for rooms sold. Mike At 01:57 PM 1/3/2012, Thomas Nadeau wrote: > I agree. In addition to that the pre-pay situation can be a major PITA for expensing purposes. We should add "normal" booking procedures to the hotel requirements list as well. > > --Tom > > >On Jan 3, 2012, at 11:52 AM, George, Wes wrote: > >> Happy New Year, it's time for our triannual hotel complaint thread. >> I hate to do it, but I think that there are people who haven't looked at this yet, and I'm hoping that we can perhaps rectify it before the majority of folks try to book: >> >> "Instructions for making reservations at Hotel Concorde: >> Please fill out the reservations form and fax it directly to the hotel at: +33 1 57 00 50 79 or email it to cmasson@xxxxxxxxxxxxxxxxxxx" >> >> It's 2012, but the IETF and this hotel chain expects us to book reservations at the main conference hotel by (international) FAX or by *emailing* a form which includes a credit card number so that the hotel can hold the room and implement its relatively bizarre prepay/anti-cancellation policy. >> Would it be trolling to ask whether anyone verified that "cmasson" has support for PGP encrypted-email and a proper method of securely storing (and then destroying after use) the several hundred credit card numbers they are about to receive? >> >> What person or rate code should we ask for when booking our rooms over the phone? (hey if I'm going old school, I'm doing it all the way!) Though, given the above, I'm relatively worried that my credit card number will simply end up on an unprotected spreadsheet on a PC somewhere in their office even if I call to book. >> >> More practically, the hotel blocks at the primary hotel typically fill up quite fast once registration is opened, especially since the overflow hotel is actually more expensive than the primary. Does the hotel fax/call us back to tell us that they have no more rooms available for our requested dates, or is the block open-ended such that they will keep selling rooms in it until the cutoff regardless of the number? >> >> Evidently "ability to book group rate rooms online" is something that should be added to our list of hotel requirements. I'm stunned that it's not there already. >> >> Wes George >> >> >> >> This E-mail and any of its attachments may contain Time Warner Cable proprietary information, which is privileged, confidential, or subject to copyright belonging to Time Warner Cable. This E-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this E-mail, you are hereby notified that any dissemination, distribution, copying, or action taken in relation to the contents of and attachments to this E-mail is strictly prohibited and may be unlawful. If you have received this E-mail in error, please notify the sender immediately and permanently delete the original and any copy of this E-mail and any printout. >> _______________________________________________ >> Ietf mailing list >> Ietf@xxxxxxxx >> https://www.ietf.org/mailman/listinfo/ietf >> > >_______________________________________________ >Ietf mailing list >Ietf@xxxxxxxx >https://www.ietf.org/mailman/listinfo/ietf _______________________________________________ Ietf mailing list Ietf@xxxxxxxx https://www.ietf.org/mailman/listinfo/ietf