Re: Eating our own dog food and using SIP for telephony... (was Re: My view of the IAOC Meeting Selection Guidelines)

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On Mon, 11 Feb 2008 19:21:48 +0200
Lars Eggert <lars.eggert@xxxxxxxxx> wrote:

> On 2008-2-11, at 18:55, ext Dan York wrote:
> > Can we move some of this conversation in the bill below onto the  
> > Internet using systems where our costs essentially go to $0?   
> > (Obviously we still need to communicate to non-wired folks across  
> > the PSTN, such as event location facilities, etc.)
> 
> I do hope we can reduce costs, but the requirements that Marshall  
> described are valid:
> 
>    - need to be able to call in from the PSTN, worldwide
>      (Many of us call in from hotels, airports, trains, etc.)
> 
>    - need to be able to have an operator dial out to someone
>      (Calling in form a hotel sometimes just doesn't work.)
> 
>    - need to be able to get technical support during the call
>      (Audio issues, lines getting dropped, calling out, etc.)
> 
> There's a baseline cost associated with all that 24/7 support.
> Having some people call in over IP vs. the PSTN may save some money,
> but I doubt that the savings would be dramatic.

Precisely.  The issue is a *service*, not a technology.


		--Steve Bellovin, http://www.cs.columbia.edu/~smb
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