Andrew G. Malis wrote:
Stuart and Ray,
I called the hotel directly to make my reservations. Just mentioned
the IETF and got the group rate. Note that $130 is for a single room -
I was quoted $160 for two people (Ray, is that correct?).
160 is correct for the Double Rate.
Also, I was
told that cancellation is 48 hours with with no penalties.
Contract states: can cancel the reservation without penalty until 3
days prior to check-in; cancellation
less than 3 days prior to the event
or non-arrival or no-show, the Hotel holds the right to charge the
individuals
one nights stay as cancellation fees.
Ray
Cheers,
Andy
2008/2/1 Ray Pelletier <rpelletier@xxxxxxxx>:
GOLDMAN, STUART O (STUART) wrote:
Folks,
I just went to the website to at least grab a room for the time being.
I was disappointed to learn that reservations are non cancellable and non
refundable!Our contract provides that the reservations are cancellable,
refundable and substitutes permitted.
I have contacted the hotel to correct the website.
Ray Pelletier
IAD
Please note the following terms & conditions relate to this booking.
• Bookings are non refundable and non transferable.
• Cancellations will not be accepted for online bookings
• Check in time : after 1400 hrs
• Check out time : before 1200 hrs
• Rates are per room per night.
• Rates are for accommodation only unless otherwise stated.
• These rates are not available for groups or conferences.
• Rates are non commissionable.
• Management reserve the right to assign guests to rooms in either the
Citywest Main or Golf Hotels depending on availability
• For single adult reservations the Management reserve the right to provide
guests with a single room instead of double room only in the unlikely event
of all double rooms being occupied
Stuart Goldman
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