Wow. That greatly exceeded my expectations for a resolution. Thanks
to everyone who made that happen.
On Nov 28, 2007, at 11:03 AM, Ray Pelletier wrote:
All;
Some background as regards the Westin moving people to other hotels
as a result of renovations. We executed a contract with the Westin
in February 2007 when an Asian initiative fell through. In the
contract we were provided a room block of 425 rooms and the Westin
signed off that there were no plans for renovations.
On August 30th we were informed there would be renovations to the
guest rooms and our room block was reduced from 425 to 335. They,
however, continued to take reservations into October, significantly
overbooking the facility to the point where last week without
informing us they began calling 46 people to move them to another
hotel.
Following discussions with the Westin they have agreed to cut back
on the renovations during the meeting to restore guest rooms, and
the Secretariat staff have offered and will move to another
facility. Because of this, those who had been notified of
relocation by the hotel are being told that their original booking
can now be honored.
However, despite these efforts, the Westin may still be short 10 or
fewer rooms. Therefore, if there are volunteers who might be
willing to be relocated from the Westin to the Renaissance (about 5
blocks away), those volunteers would be offered a complimentary
room for the nights that they would be displaced.
While there has been some miscommunication from the hotel, there
WILL be shuttle service provided going from the Marriott and
Renaissance to the Westin for any and all IETF’ers who will be
staying at those properties, regardless of whether they were
relocated or not. Details are still being worked out, but will
include travel in the morning, at lunch and in the evening. We will
follow up with more information.
The Westin, the Secretariat and I are all working diligently to
resolve this as quickly as possible and we will keep you posted as
new information becomes available. If you have further questions or
if you would consider being relocated in exchange for complimentary
accomodations, then you are also welcome to contact Jon Lindberg
(Jon.Lindberg@xxxxxxxxxxx) and/or Marcia Beaulieu
(Marcia.Beaulieu@xxxxxxxxxxx) directly via e-mail.
Ray
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