The IAOC is negotiating a service level agreement with ICANN/IANA for services it performs on behalf of the IETF. The SLA supplements the MOU executed by ICANN and the IETF in 2000. The SLA can be found in .pdf and .doc format at http://koi.uoregon.edu/~iaoc/ The IAOC is seeking input to refine the SLA based on existing and required practices. Any suggestions regarding apparent omissions or refinements would be appreciated. Please send comments to iad at ietf.org by Monday July 3, 2006. The SLA includes, among others, the following elements: 1. Services 2. Service Levels 3. Escalation 4. Reports 5. Collaboration 6. Service Time Commitments Your time and comments are greatly appreciated. Regards, Ray Pelletier IAD _______________________________________________ Ietf@xxxxxxxx https://www1.ietf.org/mailman/listinfo/ietf