I think that what we should do is to send the IEEE 801.b/g group a polite letter pointing out that if our people here at the IETF cannot figure this stuff out then their less technically astute customers might be having some trouble as well. I think that the cause of this 'misconfiguration' is simply people trying to connect to the network, getting it wrong, twiddling some stuff at random, trying again and so on. I don't think you are going to stop that. Designers should read Donald Norman's 'The Design of Everyday Things'. _______________________________________________ Ietf@xxxxxxxx https://www1.ietf.org/mailman/listinfo/ietf