On Wed, Dec 28, 2022 at 08:45:14AM +1300, Brian E Carpenter wrote: > > The outsourcing mania is not confined to UK universities. I don't think > the problem has much to do with "free" providers. Office365 is not in any > way a free service. I don't know which outsourcer is ultimately responsible > for Tom Petch's issues, or if the issue with involuntary users of email > outsourced to Office365 is general, but I've recently had very surprising > "550 Envelope blocked" rejects when sending from Gmail to such a user. Indeed, but to be fair to universities, when you can double or triple your salary when you go from wearing a pager to mind the mailhubs into industry, and where a salary survey taken about the time that I left showed that the department was paying at the 10th percentile of market rates, why they might decide it was time to outsource to one of the big mail providers. Even if it does cost $$$, it may be less $$$ than retaining staff in what the senior management of said university would not consider one of that universities "core competencies".... Sigh. - Ted