Keith Moore <moore@cs.utk.edu> writes:
> > If the customers are getting what they want, that seems to me that it
> > can hardly be characterized as a "mess". And you have yet to establish
> > that they're not getting what they want.
>
> certainly the users I deal with are not getting what they want.
> others seem to be reporting similar experiences.
Then why don't they switch providers. Revealed preference suggests
that they *are* getting what they want, no matter how much
complaining.
-Ekr
--
[Eric Rescorla ekr@rtfm.com]
http://www.rtfm.com/