Jan, thanks for pointing me in the right direction. I was able to connect to our conference unit from the outside after I set the GKRouted to equal Zero, and disabled the Proxy and ProxyForNat by setting those values zero. As soon as I did this and restarted the services I was able to register to the GK and connect over the Verizon 3G network to our Polycom unit. I discovered this after I ran the GateKeeper in direct mode (gnugk - d). In this mode I was able to establish a connection remotely so that tipped me off that something wasn't configured right in my ini file. Hope I posted to the right address. [RoutedMode] GKRouted=0 H245Routed=1 SupportNATedEndpoints=1 CallSignalPort=1720 AcceptUnregisteredCalls=1 TreatUnregisteredNAT=1 Q931PortRange=30000-39999 H245PortRange=40000-49999 H46024ForceDirect=1 [Proxy] Enable=0 ProxyForNAT=0 InternalNetwork=10.0.0.0/8,192.168.0.0/16 T120PortRange=50000-59999 RTPPortRange=50000-59999 Randy Johnson PC/AV Support Specialist Charlotte School of Law 704-971-8554 RandyJ@xxxxxxxxxxxxxxxx Randy Johnson PC/AV Support Specialist Charlotte School of Law 704-971-8554 RandyJ@xxxxxxxxxxxxxxxx -----Original Message----- From: Jan Willamowius [mailto:jan@xxxxxxxxxxxxxx] Sent: Wednesday, February 27, 2013 5:42 PM To: openh323gk-users@ Cc: Randy Johnson Subject: Re: Connecting Externally Through Gatekeeper to Polycom RMX 2000 Hi Randy, this question really belongs on the Users mailinglist: Looking at the status port won't give you enough information to debug calls. You should enable tracing (-ttttt on the command line) to see why calls fail. When you ask for help here, we would also need much more information about the network configuration and your config file. In general configurations using port forwarding are the hardest to get right. Its usually much better to use a NAT traversal protocol. Regards, Jan -- Jan Willamowius, Founder of the GNU Gatekeeper Project EMail : jan@xxxxxxxxxxxxxx Website: http://www.gnugk.org Support: http://www.willamowius.com/gnugk-support.html Randy Johnson wrote: > How can I get devices to connect externally? All port forwards have been configured according to the documentation. Everything works fine internally and devices can register to the gatekeeper externally. However the far end is still unreachable. This is what the monitor shows for a failed external connection: > > UCF|174.252.155.133|4606_endp; > RCF|174.252.155.133:2654|5555:h323_ID|terminal|4606_endp; > ACF|174.252.155.133:2654|4606_endp|1647|990101:dialedDigits|5555:h323_ID|false|28-cd-c5-0c-01-00-00-1f-2a-12-e3-e0-99-5e-3f-0d|ToBeDecided; > DCF|174.252.155.133|4606_endp|1647|normalDrop|28-cd-c5-0c-01-00-00-1f-2a-12-e3-e0-99-5e-3f-0d; > > Here is what is shown for a successful internal connection: > > ACF|10.10.12.156:1720|4605_endp|523|990101:dialedDigits|8554:h323_ID|false|2a-7d-de-4f-1b-c6-01-1f-14-74-9d-12-e3-e0-99-5f|ToBeDecided; > ACF|10.10.10.10:1720|1816_endp|17780|unknown|8554:h323_ID|true|2a-7d-de-4f-1b-c6-01-1f-14-74-9d-12-e3-e0-99-5f| ; > > > > Randy Johnson > PC/AV Support Specialist > Charlotte School of Law 704-971-8554 > RandyJ@xxxxxxxxxxxxxxxx<mailto:RandyJ@xxxxxxxxxxxxxxxx> ------------------------------------------------------------------------------ Everyone hates slow websites. So do we. Make your web apps faster with AppDynamics Download AppDynamics Lite for free today: http://p.sf.net/sfu/appdyn_d2d_feb _______________________________________________________ Posting: mailto:Openh323gk-users@xxxxxxxxxxxxxxxxxxxxx Archive: http://sourceforge.net/mailarchive/forum.php?forum_name=openh323gk-users Unsubscribe: http://lists.sourceforge.net/lists/listinfo/openh323gk-users Homepage: http://www.gnugk.org/
