Ok - my gatekeeper.ini file is currently this: [Gatekeeper::Main] FortyTwo=42 TraceLevel=5 Name=xxx TimestampFormat=MySQL [GkStatus::Auth] rule=explicit 127.0.0.1=allow default=forbid [LogFile] Filename=/xxx/xxx/gatekeeper.log Rotate=Daily RotateTime=00:00 [RoutedMode] GKRouted=1 AcceptUnregisteredCalls=1 CallSignalPort=1720 RemoveCallOnDRQ=0 SendReleaseCompleteOnDRQ=1 ActivateFailover=1 [RoutingPolicy] default=vqueue [CTI::Agents] VirtualQueueAliases=xxx RequestTimeout=10 When I place a H.323 video phone call to the gatekeeper, the gatekeeper sees it and immediately drops it. I do not get a RouteRequest message on the status port. What am I missing here? I want all incoming calls to generate a RouteRequest message that I can respond to with a RouteToAlias answer. It doesn't wait the RequestTimeout of 10 seconds - it just drops the call right away. I am not sure what VirtualQueueAliases is for... BTW on this web page: http://www.gnugk.org/acd-config.html it says "VirtualQueue" instead of "VirtualQueueAliases" and "CTI_Timeout" instead of "RequestTimeout" - is this outdated / obsolete information? If so, what version of GnuGk did the change happen? The version of GnuGk I have is 2.3.0 (I am running Ubuntu 10.04 LTS and installed gnugk using "sudo aptitude install gnugk"). Marvin Herbold -----Original Message----- From: Jan Willamowius [mailto:jan@xxxxxxxxxxxxxx] Sent: Friday, December 02, 2011 2:58 PM To: openh323gk-users@xxxxxxxxxxxxxxxxxxxxx Subject: Re: Newbie help... getting started with GnuGk Make sure you have set the trace level, eg. to 5. You should see the call come in. It won't connect, because you don't have another routing policy after vqueue to connect the call, but you should see it come in. And then extend the chain of routing policies: default=vqueue,explicit,internal Jan MarvinHerbold wrote: > > Ok - I have GnuGk installed. If you've seen my previous email / posts you > know that I am trying to set up a video phone call center, with incoming > calls routed to one of our agents using vqueue routing policy and failover. > I'm just trying to get the basic config up and running so I can start > developing my ACD code. > > This is my gatekeeper.ini file so far (see below) (some stuff x'ed out for > privacy). > > I am using Ekiga with a webcam on my Windows PC as my H.323 endpoint to do > testing with. I used it to call a Sorenson VP200 and it works - it rings > the VP200 and I can answer it and get video. When I direct Ekiga to call > the box that I have GnuGk running on, nothing seems to happen. Nothing > shows up in logs and GnuGk console doesn't print anything new when I call. > > I have the firewall on the server completely open to my PC, so it's not > that. Perhaps I don't have the ports set up correctly in the gatekeeper > config file... or perhaps I don't have the config file made properly. > > Sorry for all the newbie questions! > > [Gatekeeper::Main] > FortyTwo=42 > Name=xxx > Home=xx.xx.xx.xx > TimestampFormat=MySQL > > [GkStatus::Auth] > rule=password > xx=xx > > [LogFile] > Filename=/xx/xx/gatekeeper.log > Rotate=Daily > RotateTime=00:00 > > [RoutedMode] > GKRouted=1 > AcceptUnregisteredCalls=1 > CallSignalPort=1720 > RemoveCallOnDRQ=0 > SendReleaseCompleteOnDRQ=1 > ActivateFailover=1 > > [RoutingPolicy] > default=vqueue -- Jan Willamowius, jan@xxxxxxxxxxxxxx, http://www.gnugk.org/ ---------------------------------------------------------------------------- -- All the data continuously generated in your IT infrastructure contains a definitive record of customers, application performance, security threats, fraudulent activity, and more. Splunk takes this data and makes sense of it. IT sense. And common sense. http://p.sf.net/sfu/splunk-novd2d _______________________________________________________ Posting: mailto:Openh323gk-users@xxxxxxxxxxxxxxxxxxxxx Archive: http://sourceforge.net/mailarchive/forum.php?forum_name=openh323gk-users Unsubscribe: http://lists.sourceforge.net/lists/listinfo/openh323gk-users Homepage: http://www.gnugk.org/ ------------------------------------------------------------------------------ All the data continuously generated in your IT infrastructure contains a definitive record of customers, application performance, security threats, fraudulent activity, and more. Splunk takes this data and makes sense of it. IT sense. And common sense. http://p.sf.net/sfu/splunk-novd2d _______________________________________________________ Posting: mailto:Openh323gk-users@xxxxxxxxxxxxxxxxxxxxx Archive: http://sourceforge.net/mailarchive/forum.php?forum_name=openh323gk-users Unsubscribe: http://lists.sourceforge.net/lists/listinfo/openh323gk-users Homepage: http://www.gnugk.org/
