Re: Can't reply problem

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Hi Terry,

The usual meaning of "didn't accept the call" is that the TCP connection
to port 1720 was refused.  Connection to that port from here does work,
however.  There was another user with a similar problem, and unfortunately
I never heard how or if he resolved it.

Run Ethereal on the GK machine and see if a TCP open to port 1720 is
attempted.

If not:
Possibly some service, e.g. Telephony Service, is intercepting the socket.
Stop that if it is running.  With Ethereal capturing, from a command prompt,
type
telnet 70.49.166.64 1720
and see if a TCP open is attempted.  If also not, something in the OS
is at fault.  Otherwise, and if you are sure that NetworkInterfaces is
set correctly, then it does seem to be a bug in gnugk.  But other users run
gnugk behind NAT with no problem, so it must be something subtle.
Perhaps Michal can help with this.  You should probably first try 2.0.x and
see if it works any better.  The trace shows the GK trying to proxy.
You should not need it for this call.  Try turning off the proxy features
and see if it makes any difference.  I believe that the GK is smart enough
to route H.245 when NAT is involved, but you should set H245Routed=1 to
be sure.  Also, if your phones support fast start and H.245 tunneling,
try turning them on and see if anything changes.

However, if you do see the GK attempt an open to the destination IP port 1720:
Your Sonicwall may be blocking it, or perhaps your ISP.
Capture the traffic on the WAN side of the firewall to see what's wrong.

Regards,

Stewart

----- Original Message ----- 
From: "TERRY HE" <terry.he@xxxxxxxxx>
To: <openh323gk-users@xxxxxxxxxxxxxxxxxxxxx>
Sent: Sunday, December 12, 2004 9:41 PM
Subject: Re:  Can't reply problem


> Hi, Stewart,
>
> Thanks for your help, but I still can't get it through.
> The detail info about my environment is like this:
> GK server:
> GK is behind Sonicwall firewall. The gk address is One-to-one natted
> to internet ip address. Udp and tcp 1719 to 1721 from endpoints have
> been opened.
> Gnugk 2.2.0 is running on win2000 server.
> Endpoints:
> Both endpoints are behind routers, like netgear wireless router
> mr814v2. I have forwarded port 1720 to my ipphones, and also set the
> ipphone as dmz.
> Endpoints is physical ipphone, and they are working when they are in
> same local network with GK.
>
> The info l logged is:
> 2004/12/13 00:38:35.970 1             RasSrv.cxx(312)   RAS     ARQ Received
> 2004/12/13 00:38:35.980 2             RasTbl.cxx(1881)  GK
> Available Bandwidth 148720
> 2004/12/13 00:38:35.990 3             RasSrv.cxx(1772)  GK      ARQ
> will request bandwith of 1280
> 2004/12/13 00:38:36.000 2             RasTbl.cxx(1855)
> CallTable::Insert(CALL) Call No. 1, total se
> ssions : 1
> 2004/12/13 00:38:36.010 2             RasSrv.cxx(357)
> ACF|192.168.0.4:1720|2692_endp|33|800767:dia
> ledDigits|800766:h323_ID=800766:dialedDigits|false;
> 2004/12/13 00:38:36.020 3             RasSrv.cxx(203)   RAS     Send
> to 70.25.98.60:1032
>
> 2004/12/13 00:38:36.991 3       ProxyChannel.cxx(687)   Q931s
> Received: Setup CRV=33 from 70.25.98
> .60:1135
> 2004/12/13 00:38:37.001 2             gkacct.cxx(936)   GKACCT
> Successfully logged event 1 for call
>  no. 1
> 2004/12/13 00:38:37.021 3       ProxyChannel.cxx(1522)  GK      Call 1
> is NAT type 1
> 2004/12/13 00:38:37.021 3       ProxyChannel.cxx(590)   GK      Call 1
> proxy enabled
> 2004/12/13 00:38:37.021 3       ProxyChannel.cxx(2241)  H245    Set
> h245Address to 63.80.96.164:4000
> 0
> 2004/12/13 00:38:37.052 3       ProxyChannel.cxx(1984)  Q931
> 70.49.166.64:1720 DIDN'T ACCEPT THE
> CALL
> 2004/12/13 00:38:37.052 2             RasTbl.cxx(2026)  CDR     ignore
> not connected call
> 2004/12/13 00:38:37.052 2             gkacct.cxx(936)   GKACCT
> Successfully logged event 2 for call
>  no. 1
> 2004/12/13 00:38:37.052 3           yasocket.cxx(528)   Q931d   Delete
> socket 70.49.166.64:1720
> 2004/12/13 00:38:37.072 3           yasocket.cxx(758)   ProxyH(0) waiting...
> 2004/12/13 00:38:37.072 3           yasocket.cxx(528)   RTP     Delete socket
> 2004/12/13 00:38:37.072 3           yasocket.cxx(528)   RTCP    Delete socket
> 2004/12/13 00:38:37.072 3           yasocket.cxx(528)   Q931s   Delete
> socket 70.25.98.60:1135
> 2004/12/13 00:38:37.142 3             RasTbl.cxx(1333)  Gk      Delete
> Call No. 1
> (I deleted the detailed ARQ and ACF info)
>
> I'm curious why "70.49.166.64:1720 DIDN'T ACCEPT THE
> CALL". Thanks for your help again.
>
>
> Regards,
>
>
> Terry



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