I would check the log. First whether the rewrite is correctly applied, then whether the virtual queue is matched. You can also post the log fragment to the list (trace level 5 or higher).
----- Original Message ----- From: "Roman" <nogroup@xxxxxxxxx>
Sent: Tuesday, October 19, 2004 9:30 AM
Sorry I tried both GNUGK-2.0.8 and Gk-2.2.x but I got same message CalledPartyNotRegistered.
I tried every possible way. Please suggest what else could be the reason.
GK-2.2x. version I assign rout policy vqueue, internal
Thanks
With GnuGk 2.2 you have to enable VirtualQueue policy explicitly. Maybe this is the reason.
----- Original Message ----- From: "Roman" <nogroup@xxxxx>
Sent: Sunday, October 17, 2004 10:57 AM
> I am trying to use ACD for Call distribution but always failed with
> Message
> CalledPartyNotRegistered (In the ACD Debug window, No agent available > for
> call)
>
> I am not sure I am doing correct configuration, will appreicate if any
one
> help
> me to resolve this problem.
>
> Call flow that I am trying to Implement
>
> Want to send call for 4407 to two GW and both of them are registered > with
> my
> GK.
>
> User GW sending 554407
> I am rewriting 224407
> choosing VirtualQueuePrefix 22 (So any call starting with 22 matched > with
> this Queue)
>
> Main part of gnugk.ini file
>
> [RasSrv::ARQFeatures]
> CallUnregisteredEndpoints=1
>
> [RasSrv::RewriteE164]
> 554407=224407
>
> [RasSrv::GWPrefixes]
> qtc1=224407
> qtc2=224407
>
> [CTI::Agents]
> VirtualQueuePrefixes=22
> RequestTimeout=10
>
>
> Main part of ACDConfig.properties
>
> 22_queueing_mode=RINGING
> 22_priority=10
> 22_ring_timeout=60
> 22_talk_timeout=180
> 22_size=10
>
> Main part of ACDAgentConfig.properties
>
> qtc1=22
> qtc2=22
>
> I tried to see log for gk (using upto 5 t) it just shows RejectReason
> CalledParty.....
>
> Thanks
>
> Roman
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