Re: Problem with IP Phone

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Hi Fernando,

It looks like you have two private networks; 192.168.3.x and 192.168.8.x .
If these are really the same network, are the netmasks all set
correctly?  If they are different networks, is the router between
them using NAT?  A firewall?  On what address is the GK?  Does the
openphone call work ok, even when the openphone host has a 192.168.3.x
address and is on the same LAN as the IP phone?

On your log, it appears that the call went through ok, and was
answered at 21:41:57.  However, the IP phone probably didn't get any
audio packets, and gave up about 10 seconds later.  It could also
be a problem with H.245 .  If this call was answered by a person,
ask them if they heard the outgoing audio.

You can use Ethereal (on both sides of the router, if needed) to
see what parts of the protocol are not getting through.

If NAT is involved, make sure that you have
[RoutedMode]
GKRouted=1
H245Routed=1
SupportNATedEndpoints=1

Also,

[Proxy]
ProxyForNAT=1

may be needed, depending on the type of NAT router.

Another thing that may help is enabling fast start and/or
H.245 tunneling on the IP phone and the called gateway.

--Stewart

----- Original Message ----- 
From: "Abano, Fernando A. (ePerformax)" <fabano@xxxxxxxxxxxxxx>
To: <openh323gk-users@xxxxxxxxxxxxxxxxxxxxx>
Sent: Thursday, June 17, 2004 2:09 AM
Subject:  Problem with IP Phone


> Using openphone, I am able to successfully place a call. When I tried
> using a cheap IP phone, my call won't get thru. I just get a busy signal
> on the phone after some time. Can somebody help me find out what is
> wrong?
>  
> Here's the log.
> ...
> 2004/06/16 21:41:36.702 3  ProxyThread.cxx(517) ProxyL Connected from
> 192.168.3.52:61854
> 2004/06/16 21:41:36.787 3 ProxyChannel.cxx(423) Q931s Received: Setup
> CRV=31814 from 192.168.3.52:61854
> 2004/06/16 21:41:36.791 2       gkacct.cxx(924) GKACCT Successfully
> logged event 1 for call no. 1
> 2004/06/16 21:41:36.791 3 ProxyChannel.cxx(1188) GK Call 1 is NAT type 0
> 2004/06/16 21:41:36.792 2  ProxyThread.cxx(717) Proxy Create a new
> ConnectThread, total 1
> 2004/06/16 21:41:36.793 3  ProxyThread.cxx(663) ProxyH(0) waiting...
> 2004/06/16 21:41:36.793 2       thread.cxx(31) ProxyConnectThread 1643
> started
> 2004/06/16 21:41:37.001 3 ProxyChannel.cxx(718) Q931(1643) Connect to
> 192.168.8.100:1720 successful
> 2004/06/16 21:41:37.213 3 ProxyChannel.cxx(423) Q931d Received:
> CallProceeding CRV=31814 from 192.168.8.100:1720
> 2004/06/16 21:41:39.925 3 ProxyChannel.cxx(423) Q931d Received: Progress
> CRV=31814 from 192.168.8.100:1720
> 2004/06/16 21:41:57.568 3 ProxyChannel.cxx(423) Q931d Received: Connect
> CRV=31814 from 192.168.8.100:1720
> 2004/06/16 21:42:08.196 3 ProxyChannel.cxx(423) Q931s Received:
> ReleaseComplete CRV=31814 from 192.168.3.52:61854



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