HI Jan, Yes! I have it fully functional now but....:-). I still am bumping into some minor issues... 1. After all the extensions in the group are called the next call to the group will display " no agent available" DEBUG: RouteRequest|200.84.48.11:1720|7491_endp|19080|800|800012:dialedDigits=t jafxo1:h323_ID; No agent available for call to 800 (2) Call from 800012:dialedDigits=tjafxo1:h323_ID to 800 queued. DEBUG: RCF|200.84.48.11:1720|800012:dialedDigits=800013:dialedDigits=tjafxo1:h3 23_ID|gateway|7491_endp; I played around with all the possible settings for the distribution_algorithm but with same result. It seems that although all extensions are available the call gets queued for some reason. Then I put the sanity_interval on 10 seconds and this printcurrentcalls caused some synchronisation that made my extensions available again. 2. The php script does work in linux but not under w32. Tomorrow I will try to find out why. It seems the php parser that is causing problems with the use of double quotes. 3. In the readme file next text doens't get explained for the part regarding the redirect location; Apart from the obvious access to the GnuGk status port, you must configure a listen_port for the ACD where it can receive login and logout commands for agents and a possible redirect location (see below). ( I can't find it down below) So please answer why 1. I run into this agent no available condition and is putting the sanity check very short the right solution? and 2. IF there are more people that have problem with reading the php script under w32 (APACHE, PHP) and 3. what is exactly the redirect location and where has it to be used for. Thanks, Tjapko. -----Original Message----- From: openh323gk-users-admin@xxxxxxxxxxxxxxxxxxxxx [mailto:openh323gk-users-admin@xxxxxxxxxxxxxxxxxxxxx]On Behalf Of Jan Willamowius Sent: Martes, 13 de Abril de 2004 05:02 p.m. To: openh323gk-users@xxxxxxxxxxxxxxxxxxxxx Subject: Re: ACD and java under windows The ACD only jumps into action, when the group is called, not when the agent is called directly. In the later case it will just not that the agent is busy and not distribute other calls to the group to it. Tjapko ITS Consult@ncy wrote: > Hi Jan, this worked! (A message under linux showed me that already) > Now please tell me if I am thinking correctly. > > 1. I put 4 h323 aliasses in a group. An alias represent an endpoint > connected to the gk. > > 2. each endpoint has an alias and a e164 number assigned like: > alias .. e164 > one = 801 > two = 802 > three = 803 > four = 804 > > now I make my alias group in acd like > > one = group > two = group > three = group > four = group > > Now I call from 801 to 802 but I take 802 off the hook and put > distribution_algorithm=LONGEST_IDLE. > > According to what I want it should jump to 803 or 804.......:-) But as > you already might suspect ....it doesn't. > > I tried also this > 801 = group > 802 = group > 803 = group > 804 = group > > But same result. > > Jan, where is my thinking error? > > I have put all access to the status port, configured the > gatekeeper.ini with virtual queue etc, gk routed is on etc all > according the readme file and the acd tool seems to be running > correctly now. > > Tjapko. -- Jan Willamowius, jan@xxxxxxxxxxxxxx, http://www.willamowius.de/ ------------------------------------------------------- This SF.Net email is sponsored by: IBM Linux Tutorials Free Linux tutorial presented by Daniel Robbins, President and CEO of GenToo technologies. Learn everything from fundamentals to system administration.http://ads.osdn.com/?ad_id=1470&alloc_id=3638&op=click _______________________________________________________ List: Openh323gk-users@xxxxxxxxxxxxxxxxxxxxx Archive: http://sourceforge.net/mailarchive/forum.php?forum_id=8549 Homepage: http://www.gnugk.org/ --- Incoming mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.653 / Virus Database: 418 - Release Date: 06/04/2004 --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.653 / Virus Database: 418 - Release Date: 06/04/2004 ------------------------------------------------------- This SF.Net email is sponsored by: IBM Linux Tutorials Free Linux tutorial presented by Daniel Robbins, President and CEO of GenToo technologies. Learn everything from fundamentals to system administration.http://ads.osdn.com/?ad_id=1470&alloc_id=3638&op=click _______________________________________________________ List: Openh323gk-users@xxxxxxxxxxxxxxxxxxxxx Archive: http://sourceforge.net/mailarchive/forum.php?forum_id=8549 Homepage: http://www.gnugk.org/
