Re: Dropped calls, fast busy tone

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Hi All,

Lets get a few things staightened out here:

  1. When a call disconnects it should generate a disconnect cause, having
     a call disconnect without a disconnect cause would most probably mean
     that the GK dropped a thread or something like that.
  2. If you issue the command "clearcalls" on the GK status port, you will
     generate CDR's with missing information, causing the disappearing calls
     from your billing information.
  3. Although I'm not using 2.2.2, but using 2.0.7, it's very hard for me to
     believe that 2.2.2 misses around 10% of the calls.

  Please include a complete level4 debug from GnuGK, so we can see the entire
flow of the call, so we may try to understand what's going on.

Nir S

kompnet wrote:
Hi.
There is minimum information in this message, and null information in following one.
Tell us, what your problem is?
And pleas show problem with logs!
There is no reasons to think the call, which logs we can see here, was dropped!
What do you mean?
Igor.


В письме от 6 Январь 2004 11:50 K R написал:

Hi,

Using the latest copy of 2.0.7 from CVS, calls get dropped intermittently,
approximately 300-400 of 2000 calls a day.  Below are output from GK
debugging and tcpdump.

GK debug:
2004/01/03 15:14:25.194 5        ProxyThread.cxx(354)   Q931s   Reading
from originator:35130
2004/01/03 15:14:25.194 3       ProxyChannel.cxx(417)   Q931s   Received:
Facility CRV=25118 from originator:35130
2004/01/03 15:14:25.196 4       ProxyChannel.cxx(373)   Q931    Received: {
 q931pdu = {
   protocolDiscriminator = 8
   callReference = 25118
   from = originator
   messageType = Facility
   IE: Facility = {

   }
   IE: Display = {
     63 69 73 63 6f 20 53 79  73 74 65 6d 73 2c 20 49   cisco Systems, I
     6e 63 2e                                           nc.
   }
   IE: User-User = {
     26 90 06 00 08 91 4a 00  04 c7 c8 a0 ef 3f 4e 11   &.....J......?N.
     d8 8e 47 86 63 fb 86 b3  d0 86 01 00 1f 01 80 11   ..G.c...........
     00 c7 c9 d9 3f 3f 4e 11  d8 8e 49 86 63 fb 86 b3   ....??N...I.c...
     d0 01 80 01 80 10 c0 01  80 10 01 0e 6d 81 0b 68   ............m..h
     20 0f 9f 58 ea 3a b2 95  00 00                      ..X.:....
   }
 }
 h225pdu = {
   h323_uu_pdu = {
     h323_message_body = facility {
       protocolIdentifier = 0.0.8.2250.0.4
       conferenceID =  16 octets {
         c7 c8 a0 ef 3f 4e 11 d8  8e 47 86 63 fb 86 b3 d0
....?N...G.c....
       }
       reason = transportedInformation <<null>>
       callIdentifier = {
         guid =  16 octets {
           c7 c9 d9 3f 3f 4e 11 d8  8e 49 86 63 fb 86 b3 d0
...??N...I.c....
         }
       }
       multipleCalls = TRUE
       maintainConnection = TRUE
     }
     h245Tunneling = TRUE
     h245Control = 1 entries {
       [0]= 14 octets {
         6d 81 0b 68 20 0f 9f 58  ea 3a b2 95 00 00         m..h ..X.:....
       }
     }
   }
 }
}

TCP dump:
originator.35130 > gatekeeper.1720: . ack 1324512693 win 3857 [tos 0x68]
gatekeeper.1720 > originator.35130: . ack 1 win 7504 (DF)

TIA,
KR

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-- __________________________________________________________________ Nir Simionovich IT Manager m-Wise Ltd. e-Mail: nirs@m-wise.com cell: +972-54-482826



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