From what I understand, a Virtual Queue is kind of a queue where incoming
calls can be stored/held before routing them to an endpoint. This way, you can
decide to which endpoint to route the traffic to, to limit to number of connections
to a specific endpoint, and to limit the number of connections coming in from an
endpoint.
ACD is an example of how to use Virtual Queues to perform a call-center application
based on GnuGK.
Nir S
Sebastian Nocetti wrote:
Somebody can explain what is Virtual Queue and ACD?
-----Mensaje original----- De: openh323gk-users-admin@lists.sourceforge.net [mailto:openh323gk-users-admin@lists.sourceforge.net] En nombre de Jan Willamowius Enviado el: Martes, 28 de Octubre de 2003 12:37 p.m. Para: openh323gk-users@lists.sourceforge.net Asunto: Re: Virtual Queues
Hi Nir,
take a look at the ACD source code (http://www.gnugk.org/h323-acd.html). It's in Java and does not much more than dealing with the queues.
- Jan
Nir Simionovich wrote:
Hi All,
I'm looking for a simple example how to configure and use Virtual Queues on GnuGK 2.0.6.\ I would like to use Virtual Queues in order to impose LCR and Capacity
limitations on termination endpoints.
Can someone please provide an example (C or PHP) of how the Virtual Queues work and communicate?
Nir S
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