> In any case, adding value to the existing process is hard (because it > works quite well!) and probably requires significantly more work to > even understand what that value might look like. This, I think, is the > key reason it is hard to truly get started with any bug tracking > solution; the solution is not obvious, and the current (very > customised) workflow is not supported directly by any tool. > > Regards, > > Andrew Ardill > > [1] https://git-scm.atlassian.net I think you summarised the challenges very well and I don’t think there is an obvious answer to that. I’d just like to offer any help that I or we (Atlassian) could give you. Given your experience with JIRA I’m sure that you’ve got everything covered, but if you need anything, please ping me. Re-reading the old discussions there was a concern that the issue data was not available, I just wanted to chime in and mention that if you are using a JIRA OnDemand (e.g. the https://git-scm.atlassian.net) instance you can get the full backup of your data (including any attachments, data available as XML) and there is a JIRA REST API as well. I know that this is just a very tangential concern given the challenges of making an issue tracker work with an email based workflow that has proven quite successful but I at least wanted to address that and offer any help you might need. Cheers, Stefan -- To unsubscribe from this list: send the line "unsubscribe git" in the body of a message to majordomo@xxxxxxxxxxxxxxx More majordomo info at http://vger.kernel.org/majordomo-info.html