On Tue, 2009-04-14 at 21:23 +0100, John5342 wrote: > 2009/4/14 Robert P. J. Day <rpjday@xxxxxxxxxxxxxx>: > > On Tue, 14 Apr 2009, John5342 wrote: > > > >> How about just "000". It would be the default but it wouldn't be > >> encouraging people to file it without bothering to look. Long term > >> solution (dependent on RH since bugzilla is run by them) would be to > >> have something closer to the wizard like bug filing like kde > >> bugzilla which actively encourages people to search for similar bugs > >> before filing. > > > > what about, if someone selects "not sure," popping up a dialog > > window that asks for some relevant keywords at the very least? while > > the current bug reporting form contains space for "summary" and > > "description", it would also be handy to have at least *something* to > > search on with respect to a small set of keywords if one doesn't know > > the component. > > That is more or less exactly what the kde bugzilla does. It first asks > a few details about the bug including keywords and then automatically > presents a list of possible existing bugs that might be the same and > the questions it asks also encourage users to find out at least > roughly what package it refers to. It's not generally a great idea to customize Bugzilla *too* much, because then you wind up being responsible for large chunks of code which are likely to be moving targets - they'll have to be adjusted quite frequently as Bugzilla gets updated. Mandriva used to have a heavily customized Bugzilla instance; the result of this was it got stuck at an ancient and unsupported Bugzilla 2.x release because no-one had time to port all the customizations to a later version of 2.x, or to 3.0. In the end the cycle was broken by just dumping all the customizations and sticking to a stock 3.x build. I'm not really in favour of any heavy customizations to Bugzilla which run the risk of leaving Fedora in the same position - and besides it's rather against the Fedora spirit of carrying minimal patches and working upstream. -- Adam Williamson Fedora QA Community Monkey IRC: adamw | Fedora Talk: adamwill AT fedoraproject DOT org http://www.happyassassin.net -- fedora-test-list mailing list fedora-test-list@xxxxxxxxxx To unsubscribe: https://www.redhat.com/mailman/listinfo/fedora-test-list
