On Wed, 13 Apr 2005, Guy Fraser wrote: > On Tue, 2005-12-04 at 19:46 -0400, David Zeuthen wrote: > > No, of course not. > > > > If something is wrong with app X the solution is to fix app X, not ship > > an alternative to app X just because some users thinks it work better > > for them. As a comparison, it's not like we ship the FreeBSD kernel just > > because some users think that it has features that the Linux 2.6 kernel > > doesn't. > Then get the problems fixed... DUH!!! Well, it also requires interaction with _users_ (such as yourself) for engineers to determine what the exact problems are and how to fix them. Obviously Red Hat doesn't have the budget nor the time to acquire every computer ever made to test on, which is where users can help out quite a bit. Users need to _constructively_ respond to engineers with problem reports that include specific information and steps to reproduce the problems. Again, _constructive_ problem reports and interaction. Bugs don't get fixed if engineers can't figure out the problem or don't have the same hardware, or if users can't constructively describe their problems. If you help out by adding your configuration and steps to reproduce to existing bugzillas, that can make the difference between the engineer finding similarities that enable him/her to fix the issue, and not being able to fix the issue because he/she doesn't have enough information. Dan