On Fri, 2004-10-29 at 18:37, Kim Lux wrote: > To me, "support" means that when I ask for advice and tell someone that > my installation was an upgrade they don't laugh at me and tell me to > uninstall and reinstall fresh. That is a Windows concept, not the sort > of attitude we can have with servers and workstation machines. Completely unfair comparison. Since when has *any* OS vendor supported upgrades from *test* release to official releases? Please name them, and provide pointers to some statistics on how well it worked in practice. Microsoft is guilty of a lot, but if you are saying that Windows betas or release candidates would not allow upgrades to official releases is something they should be blamed for, then I have to wonder how much exposure you've had to operating system development. In other words, just because you had to do something undesirable in the Windows world, doesn't mean it's a Windows specific occurrence. In this particular case, it's just the nature of operating system development, FLOSS or proprietary. -- -Paul Iadonisi Senior System Administrator Red Hat Certified Engineer / Local Linux Lobbyist Ever see a penguin fly? -- Try Linux. GPL all the way: Sell services, don't lease secrets