On 8/27/20 1:20 PM, alciregi@xxxxxxxxxx wrote:
Hello. I have an HP Deskjet 3700 (WiFi). It is correctly listed when I go to add a new printer, and it works without any issue on F32 and F31 (Workstation). On F33 it is automatically discovered, but if I try to add it, I get a popup stating "Failed to add new printer". Looking at the logs, I can see Aug 27 20:05:13 pbale cupsd[1691]: REQUEST localhost - - "POST / HTTP/1.1" 200 6788911 CUPS-Get-PPDs - Aug 27 20:05:14 pbale cupsd[1691]: [CGI] Unable to create PPD file: Could not poll sufficient capability info from the printer (ipp://HP%20DeskJet%203700%20series%20%5B5B976D%5D._ipp._tcp.local/, ipp://HPF430B95B976D.local:631/ipp/print) via IPP! Aug 27 20:05:14 pbale cupsd[1691]: copy_model: empty PPD file Aug 27 20:05:14 pbale cupsd[1691]: [Client 18] Returning IPP server- error-internal-error for CUPS-Add-Modify-Printer (ipp://localhost/printers/DeskJet-3700) from localhost. Aug 27 20:05:14 pbale cupsd[1691]: REQUEST localhost - root "POST /admin/ HTTP/1.1" 200 450 CUPS-Add-Modify-Printer server-error- internal-error Aug 27 20:05:14 pbale gnome-control-c[3916]: cups-pk-helper: addition of printer DeskJet-3700 failed: server-error-internal-error Aug 27 20:05:15 pbale gnome-control-c[3916]: Installation of the new printer failed. Aug 27 20:05:15 pbale gnome-shell[2549]: g_variant_unref: assertion 'value != NULL' failed However, the printer appears as installed (but it doesn't work). If I try to go in "Printer details" and "Select from Database...", I can see the list of manufacturers, but for each of them the right panel (where printers models should be listed) is always empty. Does anyone has tested a printer with F33? I wonder if it is a problem with this specific printer or there is some bug in cups. Thanks, A.
Sounds like it might be related to this this?: https://bugzilla.redhat.com/show_bug.cgi?id=1868141
At the very least, the broken "Select from Database..." dialog sounds similar.
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