Re: Moving away from reporting to RH bugzilla and adopting pure upstream reporting mantra.

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On 09/23/2013 04:49 PM, "Jóhann B. Guðmundsson" wrote:
Greetings you all

After bit of irc discussion there is a compelling reason to move entirely away from Red Hat bugzilla as well as away from concept of hosting our own.

Now it pretty much boils down to this.

1. Generic attitude of many maintainers is that reports either go to the correct place ( upstream ) or they get their bugzilla ignored. 2. More often than not downstream maintainer as in packager does not know the code at all so filling the bug downstream makes no sense since it brings just unnecessary latency to the process.
3. Hosting our own bugzilla cost resources and does not solve 1. or 2.

I personally for many years have argued against this since to an reporter it might mean having thousand of accounts but given that we are going through new fase and the times are changing in the linux eco system I would like to get your opinion about we stop reporting altogether in Red Hat bugzilla and report only directly upstream as in kernel bugs to the kernel community, Gnome bugs to theirs, KDE to their etc.

The obvious benefit of doing this is that our bugs might actually get look at,dealt with as well as all that being done in a shorter time frame.

Thoughts and comment.

JBG
While I do think this is a good idea, I am a few immediate concerns on which I would request a bit more information/guidance -

1. What if a bug is due to a specific combination libraries or builds in Fedora and not necessarily an upstream issue?

2. In many cases, abrt does a nice job of collecting all the information needed to file a bug report? If we are repoting bugs directly to upstream, people who are not very familiar with the process might not be able to file bug reports properly, which might in turn annoy the developers. What would our workaround for this?

3, Will reporting to upstream be possible for new users? When I started using Fedora (or Linux in general, just three years ago), I had no idea what information was appropriate in a bug report much less know the various components! So, does anyone else think that reporting bugs to upstream has the potential to alienate enthusiastic new users?
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