retracing server issues

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Every time I use the retrace server for the past few weeks I fail to get a backtrace. The log shows this:

Initializing virtual root
<snipping out 50 repeating lines>
Initializing virtual root
Saving crash statistics
Retrace job finished successfully
Backtrace parsing failed for .
1:0: No frame and no thread found.

Is this a known issue?
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